Compare Okta vs tools4ever

Okta

Based on 68 reviews.

tools4ever

Based on 8 reviews.

Sample Customers

Okta Workforce Identity

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.

Tools4ever HelloID

Willis Independent School District, David Douglas School District

Popular Solutions

Okta Workforce Identity

25 reviews

Okta Customer Identity

6 reviews

Tools4ever HelloID

0 reviews

Tools4ever Password Management

0 reviews

Tools4ever IAM

0 reviews

Top Industries

Computer Software Company

16%

Financial Services Firm

10%

Comms Service Provider

10%

Government

Computer Software Company

14%

Comms Service Provider

12%

Educational Organization

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Tor Nordhagen
Executive Director at Semaphore
I work for one of Norway's largest employers with 50,000 employees. This is Norway's largest retail chain and we use...
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Gabe Sterritt
Information Technology System Administrator at General Assembly
I have implemented a number of applications as far as accessing them through their IDPs. And they're an identity...
Read full review of Okta Customer Identity »

Review 1 of 2

Anonymous User
Senior Systems Administrator at a pharma/biotech company

Read full review of Tools4ever Password Management »
Anonymous User
Chief Technology Officer at a tech services company

Read full review of Tools4ever IAM »
Anonymous User
Works
We use HelloID for ourselves and our customers. It helps us manage all access to our applications. In our situation,...
Read full review of Tools4ever HelloID »

Review 1 of 3

Customer Service

AmitSingh2
Microsoft Azure Engineer at Sycomp
Support is good. However, sometimes it takes them a bit longer to deal with issues.
Read full review of Okta Workforce Identity »
Pradip Niladhe
Senior Associate Software Engineer at Simeio
The technical support of Okta Customer Identity is very prompt in responding.
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Peter Barnett
System Engineer at Principia
The tool's tech support is hard to get a hold of. Also, you would speak to a robot who knows a lot of information,...
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Wissam Khashab
IT Security Manager at Sara
The company has very good tehnical support and they respond quickly.
Read full review of Okta Workforce Identity »
Rama NagaSusarla
Senior Director - Principal Architect at a computer software company
There was one minor hiccup with technical support, but other than that, the support has been pretty good. I would...
Read full review of Okta Workforce Identity »
AmitSingh2
Microsoft Azure Engineer at Sycomp
Okta Customer Identity has good technical support, and on a scale of one to five, I'm rating support a four.
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Grijesh Maurya
Distinguished Engineer & Senior Technical Architect at Pitney Bowes
We have been satisfied with their customer support.
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AmitSingh2
Microsoft Azure Engineer at Sycomp
I have been in touch with the technical support from Okta and they are very good. They answered my questions quickly...
Read full review of Okta Customer Identity »
Tor Nordhagen
Executive Director at Semaphore
The customer support guy for Okta in Europe, a relationship manager, used to be a friend of mine when I lived in...
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Mihir Parekh
Associate Security Architect at Tech Mahindra Limited
The solution's technical support depends on the service level. Okta has certain packages, like gold or silver levels....
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Oscar Iván Mejía
Database and Systems Manager of the IT department at Humanitree
Technical support is excellent. They are helpful and responsive.
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Velayudham Avudainayagam
Technical Specialist at a tech company
I would give tech support a 10 out of 10. They are really awesome. Even for a free/demo account, if you raise a case...
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Anonymous User
Implementation Engineer at a tech vendor
The technical support for Okta is really supportive.
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Anonymous User
Manager IAM at a computer software company
As premium customers, we have the opportunity to schedule calls directly with Okta's expert team members for...
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Samarjeet Tomar
Technical Solutions Lead at a insurance company
I didn't like Okta's support. They say they have very good support, but the moment you create a ticket, they will...
Read full review of Okta Workforce Identity »
Esteban Quinones
Manager, Identity Management Services at Verisk Analytics
They work really well.
Read full review of Okta Workforce Identity »
Anonymous User
Consultant at a financial services firm
We receive technical support through third-party suppliers. They provide good support services.
Read full review of Okta Workforce Identity »
Emmanuel Sikwane
Partner channel manager at Inactic
I did contact the product's support team when my password got locked out. I could even reset the whole password from...
Read full review of Okta Workforce Identity »
Anonymous User
ISG Providers Lens Research Lead Analyst at a tech services company
I've never directly dealt with technical support.
Read full review of Okta Workforce Identity »
Anonymous User
Senior Director of Application Services at a comms service provider
They meet our needs. We haven't had a problem with technical support answering any of our questions.
Read full review of Okta Workforce Identity »
Anonymous User
Sector Manager at a tech services company
While I can't speak on behalf of my colleagues, I have not made use of technical support.
Read full review of Okta Workforce Identity »
Joseph Chandrasekaram
Identity Engineer at a pharma/biotech company
Initial technical support is not very responsive, it's only after escalation that we get proper support.
Read full review of Okta Customer Identity »
Tom Foale
CTO at Klaatu IT Security Ltd
The technical support is very helpful. They provide you with a customer success manager and they've got access to all...
Read full review of Okta Customer Identity »
Anonymous User
Managing Director at a tech services company
They're pretty good. I know they're a big organization, and they have a lot of clients. So, it's a place where...
Read full review of Okta Workforce Identity »
Anonymous User
Senior IT Operations / Network Administrator at a transportation company
The solution’s customer support is fast, reliable, and helpful.
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Alexis Tran
Responsable Avant-vente at a computer software company
We are only using professional services at the moment.
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Anonymous User
Global Leader - Application Operations & Opera at a manufacturing company
We have not had any major challenges over the past two years; however, they do offer quality customer service to all...
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Anonymous User
Systems Engineer II at a energy/utilities company
Customer Service: Customer service is excellent. We don't have to worry when we have an issue; they are always on top...
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Anonymous User
Java Developer at a consultancy
I rate Okta support eight out of 10.
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Anonymous User
Senior Director of Application Services at a comms service provider
The technical support is good, we have always had an effective response.
Read full review of Okta Workforce Identity »

Review 1 of 30

Anonymous User
Network Specialist V at a government
Customer Service: Good customer service. Technical Support: I received good tech support when we needed to migrate...
Read full review of Tools4ever Password Management »
Anonymous User
Works
Technical support is fast and reliable when we need them, but we stopped needing them after the first few weeks.
Read full review of Tools4ever HelloID »
Anonymous User
Senior Systems Administrator at a pharma/biotech company
Customer Service: Customer service at Tools4Ever is excellent. They are quick to respond to voice-mail or e-mail....
Read full review of Tools4ever Password Management »
Anonymous User
Chief Technology Officer at a tech services company
Customer Service: Customer service from Tools4ever has always been great. They don't necessarily have a "Customer...
Read full review of Tools4ever IAM »
Anonymous User
Works
Our consultant answers our questions almost immediately.
Read full review of Tools4ever HelloID »
Anonymous User
Works at a tech services company
You can always reach out to their supportdesk. The level of expertise is very high as well.
Read full review of Tools4ever HelloID »
Anonymous User
Regional Head IM Security NAM at a consultancy
Customer Service: Very good. Technical Support: Excellent.
Read full review of Tools4ever Password Management »

Review 1 of 7

Technical Support

No Data Available

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