Microsoft Teams Reviews

We use the solution for internal communication purposes. 

The solution helps with collaborative communication. You can use it to chat and book calls. You can even set the status as away. It also has a transcript feature integrated. 

The solution needs to integrate ChatGPT so that the solution can summarize the meetings. The solution needs integration with AI. Copilot is already in the pipeline. 

I would rate the product's stability an eight out of ten since at times I need to reconnect the solution. 

I would rate the solution's scalability a ten out of ten. My company has 800 users for the solution. 

My vendors use Google Meet and Zoom which have compatibility issues. The system gets confused and asks whether to continue with the browser or go to the app. We have also encountered login issues with the app. I prefer Teams to other apps. 

The solution's setup is easy. You need to put in your registered email ID to configure it. We have deployed it on the cloud, so I have it on my desktop and mobile. 

Our internal IT team did the configuration. 

The solution's pricing is reasonable and I would rate it an eight out of ten. 

I would rate the product an eight out of ten. 

We use the solution for recording meetings and preparing education for our YouTube channel.

It's a very flexible program.

We can do screen sharing very easily.

It's good for recording sessions. 

Sometimes, I can't see if a person came into the meeting; however, when I go and look at the session at the end, I can see who has come and gone from the meeting.

The transcription feature is great. I can copy it and create a document out of it. 

It's quite stable and issue-free.

The solution can scale. 

The room feature could be better. I like the visibility we get when we use Zoom, for example. I'd like the rooms to be set up more like that. I'd like more room management features. 

I'd like Microsoft to start adding more AI functionality into Teams.

I use Teams all of the time for work. I've used it for about two years at this point.

I've never had any issues with stability. There are no bugs or glitches, and it doesn't crash.

The solution scales well. It's easy to implement new users.

We all use Teams in my company. We have about 80 people using it. 

I've never had any issues with the product. I've never had to reach out to technical support.

I have used Zoom in the past for virtual meetings. I only use it occasionally. I have noted some stability issues with it that I haven't noted in Teams. I don't have a license for Zoom. I haven't seen the backend administration features.

I did not handle the setup process. It was automatically deployed to my laptop. 

We do not have to do any maintenance tasks. However, we do have an administrator. He may have maintenance tasks. 

We have an Office 365 license which includes Teams in the product. I'm not sure of the exact cost of the solution. 

I'm an end-user.

I'm not sure which version we're using. 

We save our meetings in the cloud when we use the solution. 

I would recommend the solution to others. I know that Microsoft has begun to add AI to its products. However, this hasn't happened in Teams just yet. Once they start adding AI, it will become even better - and it's already very good.

I'd rate the solution eight out of ten.

I use Microsoft Teams for remote access. I can check the calendar and call my team. I can ask them to share the screen. 

The most valuable feature of Microsoft Teams is that I can attach files in any format. 

The main issue is that the link goes down when there are internet issues. 

I have been using the tool for four years. 

I would rate the product's stability a ten out of ten. 

I would rate Microsoft Teams' scalability a ten out of ten. My company has 10 users for it. 

The solution is priced high. 

I would rate Microsoft Teams a ten out of ten. 

In my company, we use Microsoft Teams for one-to-one interaction with team members or to schedule meetings. One can also have stand-up calls or have meeting rooms in Microsoft Teams.

The most valuable feature of Microsoft Teams is its UI.

There are a lot of frequent updates, which is a shortcoming of the tool. For improvement, there should be a lesser amount of frequent updates in Microsoft Teams.

I have been using Microsoft Teams for three years. I don't remember the version of the solution.

It is a stable solution.

It is a scalable solution.

I don't remember the name of the solution I used in the past.

The initial setup of Microsoft Teams is straightforward since you just need to install it from Microsoft's website.

The solution's deployment can be done in three to four minutes.

The solution is deployed on the cloud.

The installation phase of Microsoft Teams can be done in-house.

I would recommend the solution to those planning to use it.

Overall, I rate the solution a ten out of ten.

We use it for many things, including chat, video conferencing, meeting rooms, and file storage. We've got lots of apps loaded in it. We're quite heavy users of it.

We like it because it makes it easy to communicate, chat, make video calls, and schedule meetings with people. It is a hell of a lot easier than the business used to be.

There could be performance spikes and better reliability. We saw a lot of stability issues.

Microsoft Teams rooms and their updates are highly unreliable. They don't release enough notes about it. They're very buggy, which we find highly frustrating.

I have been using Microsoft Team for a long period.

There are a lot of bugs. The app they release is often buggy and frequently experiences downtime. 

We have many users on Mac, and Teams for Mac App often crashes. There are still some bugs until you raise a ticket, they fix them, and then they release an update, and it will break again. It's not reliable.

I rate the solution’s stability probably six or seven out of ten.

If you want to include other people, it's so complex. Sometimes, if you want to add guests, they appear as external. You can add individuals as external or guests; they are quite different. 

Additionally, the licensing process for adding people can be really complicated; it can take hours to show up. Sometimes, we create a user, and it may take 24 hours before they gain access to what they need. So, it's definitely not easy to scale.

I rate the solution’s scalability a six out of ten.

We have at least 300 people, including all of our external or guest, using the solution.

The customer service is terrible. We've joined a group of 17 other companies with a joint ticket raised with Microsoft for issues with logging people out because of some issues. A big accounting firm was also part of the group, and big law firms were with us. Microsoft has done nothing. It's been three months, and they've not done anything.

My initial response would be to describe the setup as highly complex.

I rate the initial setup a five out of ten, it wasn't simple, it wasn't complex. It fell somewhere in the middle, especially when compared to Zoom. We have extensively used Zoom before, and Zoom is genuinely easy to use, while Microsoft Teams is comparatively more challenging.

Microsoft Teams’s pricing is low.

I rate the pricing four out of ten, where one is low and ten is high.

I’ve used Zoom before.

I better recommend Zoom to other users.

Overall, I rate the solution a six out of ten.

We use the solution as a collaboration platform to do telephone service, chat, and share documents. 

The solution is simple and present in many devices at one time. 

The product's support can be better. 

I have been using the product for two years. 

I would rate the product a nine out of ten. 

My company has 2700 users for the product. I use the product every day. 

The solution's support is good sometimes and other times not. 

Neutral

I also use Zoom and Cisco Webex for meetings. However, I have found that Teams is easier to use. 

I would rate the product a nine out of ten. 

We use Microsoft Teams for internal and external meetings.

Compared to Zoom, Microsoft Teams is a very good solution and works well. The issues which were there earlier are much better now.

The solution's recording could be improved because it is not as good as other products. Some more advanced switches can be introduced in the solution to make the recording more usable or editable.

Microsoft should make available some option with the product to cut a part of a meeting video at a specific time instead of using the entire video. An option should be made available to trim the video and convert it into a different kind of extension like MP4 OR MP3, which we can use in the website recording or keep for future reference.

I have been using Microsoft Teams for three years.

Microsoft Teams is a stable solution. However, sometimes we face issues because the user's status doesn't update properly, which causes some syncing problems. Sometimes the user's status doesn't update very quickly, and it shows a user's status as offline when the user is online.

Microsoft Teams is a scalable solution, and more than 300 to 400 users use the solution in our organization.

The solution's technical support depends upon the call volume. Mostly, it's good, but sometimes you may face issues with the technical support's response time.

Positive

The solution’s initial setup is easy.

Installing Microsoft Teams for our entire office takes five to ten minutes. The solution does not require any special maintenance.

Microsoft Teams comes with a yearly subscription, which is not very expensive. In addition to the subscription cost, if you want to buy some additional service, you must pay for it. Options are available for adding, removing, and scaling the license based on our requirements.

Microsoft Teams is installed on-cloud in our organization.

Microsoft Teams is a good solution. It is a good solution for someone with a basic need and not a very high-end need for HD video. The solution is good for a conference of around thirty to forty people. However, the solution is still not scalable for bigger organizations with a huge number of users. Microsoft Teams is an ideal solution for smaller organizations and smaller meetings.

Overall, I rate Microsoft Teams a nine out of ten.

I use the product as a communication channel with my colleagues.

The idea of building teams is valuable to me. We can build a team with a group of people and upload documents. It is like an internal SharePoint.

The product should provide a to-do list feature.

I have been using the solution for five years.

The product is stable. We haven’t faced any major outages.

Over 1,000 people use the solution in my organization.

The solution is deployed on the cloud.

The product has been working well. I have no complaints. I would recommend the solution to others. The solution performs well, and it satisfies all my needs and expectations. I haven't faced any problems with it and have never missed any service or application. Overall, I rate the product a nine out of ten.