NagendraVuppala - PeerSpot reviewer
Tax Manager at RSM
Real User
Top 5Leaderboard
A good collaborative platform to connect with professionals through video calls
Pros and Cons
  • "It's easy to share information and upload and download files on Microsoft Teams."
  • "The solution's user interface could be improved because it initially looked complex."

What is our primary use case?

We use Microsoft Teams for internal communication. We mostly use Microsoft Teams to connect with professionals, set reminders, and have video calls and meetings.

What is most valuable?

Microsoft Teams is a good collaborative platform. If I'm working with different teams, I get an opportunity to create different chat groups and channels within them. It's easy to share information and upload and download files on Microsoft Teams.

What needs improvement?

The solution's user interface could be improved because it initially looked complex.

For how long have I used the solution?

I have been using Microsoft Teams for more than three years.

Buyer's Guide
Microsoft Teams
May 2024
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,422 professionals have used our research since 2012.

What do I think about the stability of the solution?

Microsoft Teams has no stability issues.

What do I think about the scalability of the solution?

We are an enterprise business, and our entire organization uses Microsoft Teams.

Which solution did I use previously and why did I switch?

Zoom was much better than Microsoft Teams for video calling, but the user interface was difficult to collaborate on. I could not create groups on Zoom and have a chat. Even if I could, it's not as easy as Microsoft Teams.

How was the initial setup?

The solution's initial setup is easy.

What about the implementation team?

Usually, this software is available in our software centers. We don't download it from the websites. It doesn't take much time.

What other advice do I have?

Microsoft Teams needs no maintenance. Whenever there is a new version, it gets installed automatically. I never updated the Microsoft Teams software on my system.

Microsoft Teams is a fantastic tool because Microsoft has other applications like Power BI and Microsoft SharePoint. Microsoft is always continuously trying to integrate all these platforms.

Overall, I rate Microsoft Teams a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr. Product Manager - AccuRev at Micro Focus
Vendor
Easy to share and collaborate while being fully integrated with our teams, culture, and behaviors
Pros and Cons
  • "It is easy to share and collaborate, including built-in, edit-in-place, autosave features, without having to download, edit, save, or upload."
  • "If I could completely eliminate Outlook and only use Teams, that would help me immensely. Productivity would increase drastically and many of our team members would be more efficient in our day-to-day, as we would be living primarily in a single tool."

What is our primary use case?

We use it for all communication between product development, product management, technical support, field teams, and other stakeholders. It is our primary vehicle for all communications. We have used it extensively to share content, such as spreadsheets, docs, PowerPoints, and other product related materials, for R&D and internal teams (e.g., the technical and field teams) as well as customer-facing documentation. With the recent COVID-19 forcing all our team members to work remotely, this solution has been an invaluable resource where we can easily set up virtual meetings (with or without video conferencing). 

What is most valuable?

We utilize the chat (with and without video calling) quite a bit as well as the ability to create content and store it. It is easy to share and collaborate, including built-in, edit-in-place, autosave features, without having to download, edit, save, or upload. We take advantage of the Wiki pages to schedule meetings through the calendar, which all but eliminates the need to use Outlook calendar. Teams is fully integrated with our teams, culture, and behaviors. It works as we work and is fairly flexible when configuring things that are team/program specific. 

What needs improvement?

If I could completely eliminate Outlook and only use Teams, that would help me immensely. Productivity would increase drastically and many of our team members would be more efficient in our day-to-day, as we would be living primarily in a single tool. I'm not a developer, but if Teams could be integrated with VS or Eclipse to easily share information in a chat panel, such as a task you are working on, roadblocks you may have run into, or if you need approval for something. 

This is not critical. It would be a nice feature to be able to have your own background, use a collage (if desired) when doing video calls, or use an animated emoji in place of your video during live chats (as a way to add more personal flavor to your personality).  

For how long have I used the solution?

More than one year.

What do I think about the stability of the solution?

It is very stable when compared to Fuze and Skype for Business.

What do I think about the scalability of the solution?

So far, it scales well.

How are customer service and technical support?

Not applicable at this stage.

Which solution did I use previously and why did I switch?

Yes, we have previously use Fuze as well as Rocket.Chat and Skype for Business. Fuze was unreliable. Skype for Business and Rocket.Chat lacked too many features.

As a large organization, we have used our fair share of tools, such as Skype for Business (S4B), Rocket.Chat, and most recently Fuze. Rocket.Chat is limited to chat only. Although you can share/attach docs, screenshots, and such, there isn't an easy way to organize the collection of data. If your team likes the ability to use a Wiki tool, there is nothing inherently built into Rocket.Chat for this. S4B is limited to video, chatting, and screen shares, lIke Rocket.Chat, for what it does, though it does it fairly well. However, as a tool for collaboration and communication with a team (large and small), S4B is too limited. Fuze, by far, is the worst tool. It was far too unreliable with calls (with or without video). Teams is a blend of Rocket.Chat, S4B, and a "working" version of Fuze.

How was the initial setup?

Straightforward.

What about the implementation team?

Vendor team.

What was our ROI?

Someone else handles it. I would estimate it has saved an average of at least one hour per day (for myself) as Fuze crashed too often, then I ended up reverting back to Skype for Business or GoToMeeting. 

Which other solutions did I evaluate?

Only Teams.

What other advice do I have?

Mostly, how to use it and best practices (real world compared to what we are using today).

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Teams
May 2024
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,422 professionals have used our research since 2012.
AnandMaurya - PeerSpot reviewer
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Real User
Top 5Leaderboard
Easy-to-setup solution with efficient technical support services
Pros and Cons
  • "It is easy to coordinate with the technical support team in case of queries."
  • "Its stability could be better."

What is our primary use case?

We use the solution for communications within the organization.

What needs improvement?

The solution's stability could be better.

For how long have I used the solution?

We have been using the solution for five to six years.

What do I think about the stability of the solution?

The solution's stability is a six or seven out of ten. We encounter critical issues sometimes.

What do I think about the scalability of the solution?

The solution's scalability is a six or seven out of ten. We have 20-25 users in our organization.

How are customer service and support?

It is easy to coordinate with the solution's technical support team in case of queries.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup process is easy. The time taken for deployment depends on specific requirements.

What other advice do I have?

It is an excellent solution. I recommend it to others and rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mouzong Francis - PeerSpot reviewer
Technical manager at SANCFIS FASO
Real User
Top 5
The solution has good video calling features, but its security features could be improved
Pros and Cons
  • "The most valuable feature of Microsoft Teams is its video calling."
  • "The solution's security features could be improved."

What is most valuable?

The most valuable feature of Microsoft Teams is its video calling.

What needs improvement?

The solution's security features could be improved.

For how long have I used the solution?

I have been using Microsoft Teams for four years.

What do I think about the stability of the solution?

Microsoft Teams is a very stable solution. I rate Microsoft Teams an eight out of ten.

What do I think about the scalability of the solution?

Microsoft Teams has good scalability, and around 30 users use the solution in our organization.

How are customer service and support?

The solution's customer support team responds within 30 minutes to one hour.

How would you rate customer service and support?

Negative

What other advice do I have?

Microsoft Teams is a cloud-based solution. 12 technical staff, including managers, admins, engineers, and developers, are required to deploy and maintain the solution.

I would recommend Microsoft Teams to other users.

Overall, I rate Microsoft Teams a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Bruno Okubo - PeerSpot reviewer
Product manager at CLM Software
Real User
A scalable solution that can be used to discuss confidential matters among organizations
Pros and Cons
  • "What I use the most is the plugin or the optimization feature."
  • "Microsoft Teams should include the possibility of creating questionnaires or polls during webinars, whereby the people watching can answer the questionnaires in real time."

What is our primary use case?

I used Microsoft Teams for work, and I like the usability of the solution here in Brazil. A lot of my colleagues always complain about Microsoft Teams, saying that the solution wastes a lot of machine capability, but I don't have a problem with that. Microsoft Teams works just fine with Outlook, and I have no problem using the solution. I like how sharing the screen or specific windows with Microsoft Teams is easy. I have no problem with the stability of the solution.

How has it helped my organization?

We have an open team; other organizations can find and talk to us on Microsoft Teams. We don't have to talk about work using other solutions like WhatsApp. We choose WhatsApp because it's easier for us. However, when I want to speak about something more confidential, I do it on Microsoft Teams. Whenever I talk to a partner, we talk on Microsoft Teams, as our platforms are open to each other. I utilize Microsoft Teams to discuss confidential matters.

What is most valuable?

What I use the most is the plugin or the optimization feature. When I want to create a meeting on Outlook, I can automatically share the Microsoft Teams link.

What needs improvement?

Microsoft Teams should include the possibility of creating questionnaires or polls during webinars, whereby the people watching can answer the questionnaires in real time.

For how long have I used the solution?

I have been using Microsoft Teams for three years.

What do I think about the stability of the solution?

I rate Microsoft Teams a seven out of ten for stability.

What do I think about the scalability of the solution?

I rate Microsoft Teams ten out of ten for scalability.

How was the initial setup?

The solution’s initial setup is straightforward.

What other advice do I have?

I am using the latest version of Microsoft Teams.

Overall, I rate Microsoft Teams an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Peter Berge - PeerSpot reviewer
Jedox Consultant at Qbit Aps
Real User
Top 10
An easy-to-deploy solution that provides great file-sharing features and other add-ons
Pros and Cons
  • "File sharing is the most valuable feature."
  • "To Do tasks’ ease of use should be improved."

What is our primary use case?

We run most projects in Teams. We use it for file sharing with customers and internally. We also use To Do on Teams to follow up.

What is most valuable?

File sharing is the most valuable feature. It is so simple to send a file in chat or a team’s site. It is very useful.

What needs improvement?

To Do tasks’ ease of use should be improved. It should be simplified. The product should also enable users to mention people on tasks.

For how long have I used the solution?

I have been using the solution for probably two years.

What do I think about the stability of the solution?

The solution is stable. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The product pulls some computing power. More than 40 consultants, developers, and customers use the solution in our organization.

How was the initial setup?

Setting up a Teams site and a project in Teams is straightforward and easy. The solution is deployed on the cloud in our organization.

What other advice do I have?

If someone wants to use the product, they could look at the add-ons provided by it. It has quite a few add-ons. Overall, I rate the product an eight or nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Himbert Leung - PeerSpot reviewer
Information Security Manager at Konew Fintech Corporation Limited
Real User
Top 5
An easy-to-use solution that can be used for meetings, calling, and chatting
Pros and Cons
  • "Arranging online meetings is the most valuable feature of Microsoft Teams."
  • "The solution’s stability could be improved."

What is our primary use case?

We use Microsoft Teams for meetings, calling, and chatting.

What is most valuable?

Arranging online meetings is the most valuable feature of Microsoft Teams.

What needs improvement?

The solution’s stability could be improved.

Microsoft Teams should provide integration with Microsoft Office 365 tools.

For how long have I used the solution?

I have been using Microsoft Teams for about one year.

What do I think about the stability of the solution?

I rate Microsoft Teams a five or six out of ten for stability.

What do I think about the scalability of the solution?

I rate Microsoft Teams a seven or eight out of ten for scalability. Around 200 users are using Microsoft Teams in our organization.

How was the initial setup?

I rate Microsoft Teams a five or six out of ten for the ease of its initial setup.

What about the implementation team?

The deployment of Microsoft Teams takes a couple of minutes.

What other advice do I have?

Microsoft Teams is deployed on-cloud in our organization.

Microsoft Teams is quite convenient to use, and it's integrated with other Microsoft software.

Overall, I rate Microsoft Teams an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vice President - Strategy & Client Partnership- Data & Cloud Analytics at a computer software company with 51-200 employees
Real User
Top 5
A very good collaborative tool that provides instant messenger and team collaboration
Pros and Cons
  • "Microsoft Teams is a very good collaborative tool."
  • "The solution’s initial setup is complex and could be improved."

What is most valuable?

Microsoft Teams is a very good collaborative tool. The solution provides instant messenger, collaboration with teams, and you can do calls. You can use Microsoft Teams to share files and store files. You can use the solution to create your own channel from the perspective of topics and share discussions and files.

What needs improvement?

The solution’s initial setup is complex and could be improved.

For how long have I used the solution?

I have worked with Microsoft Teams for eight years.

What do I think about the stability of the solution?

I rate Microsoft Teams a nine out of ten for stability.

What do I think about the scalability of the solution?

I rate Microsoft Teams a nine out of ten for scalability.

How was the initial setup?

I rate Microsoft Teams an eight out of ten for the ease of its initial setup.

What was our ROI?

Microsoft Teams gives the best return on investment.

What other advice do I have?

Microsoft Teams is the best collaboration tool in the market today.

On average, five people would be required to deploy and maintain Microsoft Teams.

Microsoft Teams is very user-friendly compared to Slack.

Overall, I rate Microsoft Teams a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user