We performed a comparison between IBM Rational Quality Manager, OpenText ALM / Quality Center, and TestRail based on real PeerSpot user reviews.
Find out what your peers are saying about OpenText, IDERA, Microsoft and others in Test Management Tools."RQM's best features are integration with test automation and performance testing."
"It allows user to add whichever widget (predefined) based on the need. It has integration with CCM and RM to achieve traceability."
"Reusability and integration capabilities which make it a great choice for organizations that use a variety of development tools and platforms."
"Integration with the other professional tools is a very strong advantage, so that we can have a traceability between the requirements and defects in Rational Team Concert. That's the most important aspect."
"The most valuable feature is the RFT because it allows us to automate manual test cases."
"Latest features include versioning of testings which can be great when used for multiple releases of a product."
"The one feature that has not allowed us to switch to any other solution is the integration with functional testing."
"It's very reliable as a solution."
"What they do best is test management. That's their strong point."
"It's user friendly, scalable, and very stable and strong. It's cooperative, meaning that I can assess the test to check it and follow the flow of defects, and the developers and the business can use this tool to follow the test process."
"The setup is pretty straightforward."
"Lab Management is a valuable feature, because you have a 360 view."
"Most of the features that I like the best are more on the analytics side."
"By using QC we broke down silos (of teams), improved the organization of our tests, have a much better view of the testing status, and became much quicker in providing test results with document generation."
"We can get an entire project into a single repository where we can view all the data in detail. This is where we keep all our test cases where everyone can reference them. This provides everyone access to the test cases and artifacts via the cloud. There is no need to contact anyone."
"As a stand-alone test management tool, it's a good tool."
"This is a user friendly solution."
"I use the solution for test management."
"The feature that I have found most valuable is the dashboard."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
"The API to support integration of the homemade automated testing tool."
"You don't need to follow complex procedures to create a test run, test case, etc."
"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."
"The solution is very stable. We've never had any issues with it."
"RQM could be improved by adding a feature that allows test requirements to be selected when creating a task plan."
"Currently, the user interface needs to be more user-friendly."
"Integration capabilities with other vendors' tools should improve."
"I think it's fine from a performance perspective but usability is something that needs improvement."
"Adding support for uploading a collection of test cases would be a helpful addition."
"Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy. This should be seriously addressed."
"Mainly Quality Assurance and DevOps, but of course the whole company and management areas with more knowledge of quality and client success approach."
"It would be helpful if we could assign a hierarchy to a group of test cases."
"We are looking for more automation capabilities."
"Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way."
"Defect ageing reports need to be included as built-in."
"There's room for improvement in the requirements traceability with Micro Focus ALM Quality Center. That could use an uplift."
"Client-side ActiveX with patch upgrades"
"The session timeout time needs to be longer in my opinion."
"An area for improvement in Micro Focus ALM Quality Center is not being able to update the Excel sheet where I wrote the test cases. Whenever I update some test cases, I'm unsuccessful because there is overlapping data or missing cases from the sheet."
"The downside is that the Quality Center's only been available on Windows for years, but not on Mac."
"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."
"The test suite management has room for improvement as well as better reporting."
"Better prediction of text."
"It would be nice if they would add an export to Word."
"It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language."
"I have faced some issues with the integration between TestRail and Jira, which haven't been permanently resolved yet."
"TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions."
"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."
More OpenText ALM / Quality Center Pricing and Cost Advice →
