SAP BusinessObjects Business Intelligence Platform vs SAP Crystal Reports vs Tableau comparison

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Executive Summary

We performed a comparison between SAP BusinessObjects Business Intelligence Platform, SAP Crystal Reports, and Tableau based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Tableau, Oracle and others in BI (Business Intelligence) Tools.
To learn more, read our detailed BI (Business Intelligence) Tools Report (Updated: April 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution can scale.""The reports are most valuable. If it is a single-source universe, based on only one database, the performance, and the reporting tool is user-friendly, and users are very familiar with the tool and are comfortable using it.""One of the most valuable features of SAP BusinessObjects is that it's not a dashboarding solution. It's a real product. You can create operational reports and publish it to anyone. You can create schedules. You can create a Universe, semantic layers. There's also a security configuration. It's a huge product, so if there is a business need, SAP BusinessObjects can cover it.""BusinessObject's most useful feature is the semantic layer, which offers us the flexibility to go for ad hoc reporting.""I like the fact that we can integrate it seamlessly within our Epic environment, but probably the best thing that Crystal Reports offers is the ability to do visualizations. They're simple to do, and they're catchy. So, it is a really great tool.""It provides flexibility for creating reports. It is very good for creating highly-complex reports. I like this solution because when I buy BusinessObjects, it comes with many components, such as reporting, dashboard, and data visualization tools. Its performance is good. It is running on top of SAP BW and SAP HANA.""It can process big volumes of data fast.""To share a metadata service layer, you don't need to add a user or write a SQL query. Instead, you can present a raw database to your end user."

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"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report.""The most valuable feature of the solution is that it is a fantastic way of generating reports.""SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs.""The initial setup of the solution is pretty easy.""It is an user-friendly solution.""I find Crystal Reports very easy to use, even for a non-technical person.""We use SAP Crystal Reports for operational reporting."

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"It's easy to use.""The most valuable feature is the user experience.""It is very easy to implement and to use.""You can create attractive dashboards that inform users using Tableau.""Tableau's visualization features let you present information insights quickly and practically. So it's something which I prefer with Tableau. In terms of reporting, I have to point out the sheer quality and function of the Tableau server, but the first impression is that it's a great visualization tool.""The feature that is currently most valuable is the import feature where I can link to an Excel data source. I'm not using it with any other data source, such as SQL Server. I directly link it to an Excel sheet, and if I change anything in that Excel sheet, the changed data immediately gets reflected in the virtualization. This is something that is very convenient for me as of now.""Very user friendly.""This solution has transformed us from an Excel reporting environment to one of visual exploration."

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Cons
"There is still a lot to be done on the mobile side to make Web Intelligence truly seamless between the desktop and mobile versions and I would like to see SAP pay a lot more attention to this.""The financial area in the solution has certain shortcomings that need improvement.""Over the years, the product tends to rename and rebrand itself and change its direction. This is a deficit of the solution.""The SAP BusinessObjects Business Intelligence Platform has always struggled with dashboarding.""The admin features for disk space management need work. It's very difficult to manage the disk space by the application; good admin features and not included to allow you to do that. I don't believe that is in the latest version of the product either.""Its price should be better. It is expensive and not cost-effective. It should also be improved in terms of end-user experience. It requires further improvements for usability and ease of use. It should have more dashboarding metrics and much faster integration with ERP so that when you double click, you can instantly see the scenario-based result.""More thorough testing of Service Packs before release.""It is not simple to use."

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"If at all possible, a little bit of improvement on the analytical side is needed.""SAP Crystal Reports should provide better support for dynamic connectors.""SAP Crystal Reports has some compatibility issues with third-party products.""A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code.""There could be improvements made to the analytics capabilities.""The financing part needs improvement.""It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."

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"The interface can be improved, in part because there is no indication that something is running or that it's processing.""Requires a lot of user training.""They need to improve the bar chart position and width.""I am a BI consultant. I have worked on different reporting tools, such as Power BI and MicroStrategy. As compared to other tools, Tableau lags behind in handling huge enterprise-level data in terms of robust security and the single integrated metadata concept. When we connect to large or very big databases, then performance-wise, I sometimes found Tableau a little bit slow. It can have the single metadata concept like other tools for the reusability of the objects in multiple reports.""The SQL programming functionality needs to be improved.""Tableau's automatic insight could be improved. It has some predefined capabilities to understand the data, but I think they need more. Customers need more insight automatically from data—they don't want to discover them, they want to get the forecast automatically. The data preparation should also be improved because it's not easy. Tableau tries to focus on the business side, but the backend side has not improved much. They also have an ETS solution, but it's limited.""If they could add global filters in the stories, more chart types, and default colours, it would help.""We did have issues with Tableau 10.1 server with the brokers failing on heavy load but since moving to 10.2, then to 10.3, this issue seems to have been resolved and the environment is now quite stable."

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Pricing and Cost Advice
  • "Just work with SAP to make sure you have enough licenses but don't go overboard."
  • "​It is not an expensive platform. The licensing is for a package of users starting at 10 users."
  • "It has an option of a Cloud Platform (SAP Analytics Cloud) which has a lower price than the on-premise platform, and you can buy individual licences per user.​"
  • "Depending on your size, try to stick with SAP BusinessObjects BI Edge. Most people tend to overthink the licensing. Remember that one concurrent user means that one person can be performing a task at a given time. That does not mean that only one user can be on the system at a time, it means that only one person can be refreshing a report or designing a dashboard. There are tons of ways you can access your data or reports without consuming a license. I've seen cases where five concurrent licenses support thousands of users."
  • "There's no additional charge for a Development environment license, so build an additional development server."
  • "Its price is fair."
  • "It is not cost-effective. It is expensive."
  • "I have always found SAP BI to be expensive. It is expensive even when you compare SAP BI Cloud with Microsoft Power BI. Power BI is probably around $9.99 per month, and the cheapest SAP BI is around $20, which is double. In terms of price, Power BI is definitely a lot better. If you have budget issues, you may want to go for Power BI."
  • More SAP BusinessObjects Business Intelligence Platform Pricing and Cost Advice →

  • "This product costs a lot of money."
  • "I feel that SAP Crystal Reports is a reasonably priced product."
  • "We pay fifteen hundred dollars as licensing fee."
  • "The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
  • "SAP Crystal Reports is a very expensive solution."
  • More SAP Crystal Reports Pricing and Cost Advice →

  • "For big business, Tableau could be expensive as having a lot of Tableau server users (entering with a browser to reports) could be a bit expensive."
  • "Best advice on pricing is to anticipate the desire for more licenses once the results of this product are acknowledged in other parts of your company."
  • "Paying for users you never setup or buying expensive desktop licenses for users who can solve their users with web editing on the server are the two biggest expenses."
  • "Buy 50 at a time. Project your use base every three months, and project your requirements forward."
  • "Tableau can be costly (but this can be indefinable, such as user experience vs. cheaper etc.)"
  • "I wish there was more of a subscription model with the pricing when it comes to Tableau, so you can get all the latest version upgrades/features if you pay monthly/annually."
  • "The cost is high."
  • "Deployment of dashboards to viewers and unit supervisors can be prohibitively expensive."
  • More Tableau Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    After a recent presentation, several attendees asked me about the applications of Visual Insights and Tableau. Many companies are investing in both tools and are trying to figure out the right tool for specific applications Tableau has found its sweet-spot as an agile discovery tool that analysts use to create and share insights. It is also the tool of choice for rapid prototyping of dashboards. Tableau is very flexible with its data import. Tableau's data blending capability is very intuitive. This capability is useful when you have data spread across several different sources that has not gone through ETL processes. This is a problem analysts deal with routinely. They are unable to wait for the data warehouse team to develop ETL processes to provide the physical models they need to build an analysis. The Tableau interface is Excel-like and has a low barrier to entry for analysts that are used to working in Excel. Building a dashboard by mashing up visualizations in a Tableau worksheet is extremely simple. Users are able to build good presentation-quality dashboards in a very short amount time. Tableau's annotations capabilities and its time and geographical intelligence are key differentiators. Tableau has overcome limitations in data sharing with the introduction of a Data Server in Tableau 7.0. The Data server allows Data sources and extracts to be shared securely and opens up interesting new possibilities. If your application can take advantage of the above… Read more →
    Questions from the Community
    Top Answer:There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would… more »
    Top Answer:Both tools have their positives and negatives. First, I should mention that I am relatively new to Tableau. I have been… more »
    Top Answer:What I like the most about SAP BusinessObjects BI Platform is that it has significantly improved our decision-making… more »
    Top Answer:SAP Crystal Reports should provide better support for dynamic connectors. The solution should export reports to Excel in… more »
    Top Answer:We were dedicated to Crystal Reports, and now they have shifted to SAP reports. While both functionalities are similar… more »
    Top Answer:We use SAP Crystal Reports for operational reporting.
    Top Answer:It depends on the Data architecture and the complexity of your requirement Some great tools in the market are Qlik… more »
    Top Answer:Tableau is easy to set up and maintain. In about a day it is possible for the entire platform to be deployed for use… more »
    Top Answer:The platform's most important feature is predictive analysis.
    Ranking
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    7.9
    9th
    out of 50 in Reporting
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    8.5
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    Comparisons
    Also Known As
    SAP BusinessObjects BI Platform, SAP BusinessObjects, Business Objects
    Tableau Desktop, Tableau Server, Tableau Online
    Learn More
    Overview

    SAP BusinessObjects Business Intelligence Platform is a versatile and flexible solution for reporting and dashboards, focusing on analytics and ad hoc reporting. It can be deployed on-premise or in the cloud. The solution includes tools such as Web Intelligence, Crystal Reports, SAP Lumira, and Analytical Cloud and is primarily used for comprehensive business intelligence reporting.

    The most valuable features include excellent reporting features, good technical support, scalability, and the ability to translate database data into business language. The solution has helped organizations by providing analytics, monitoring KPIs, and making important decisions as a financial business.

    SAP BusinessObjects Business Intelligence Key Features

    • Central management: Access all your BI from a single, central launchpad that can be customized to meet user-specific needs. The launchpad provides business users with access to all their BI tools, reports, notifications, and applications in a single place. This includes the ability to launch SAP Analytics Cloud.

    • Data visualization and analytics: Create powerful visualizations, dashboards, and applications to assess risk, improve efficiency, identify opportunities, and enable users to analyze developments and data. Business insights can be shared with colleagues across enterprises.

    • Integration with Microsoft Office: Integrate with SAP Business Warehouse and SAP HANA to power real-time analytics. For large-scale data analysis, you can integrate with Microsoft Excel to discover in-depth business insights and forecasts. Data analytics information can also be embedded into Microsoft PowerPoint presentations.

    • Cloud support: Extend and expand your BI on the cloud. SAP Analytics Cloud connects your BI to the cloud and offers enterprise planning and advanced analytics from a single online solution.

    Reviews from Real Users

    SAP BusinessObjects BI stands out among its competitors for a number of reasons. Several major ones are its user-friendly dashboard, its impressive reporting and analytic features, and its ability to integrate with multiple solutions.

    A managing partner at a tech services company writes, "One of the most valuable features of SAP BusinessObjects is that it's not a dashboarding solution. It's a real product. You can create operational reports and publish it to anyone. You can create schedules. You can create a Universe, semantic layers. There's also a security configuration. It's a huge product, so if there is a business need, SAP BusinessObjects can cover it."

    An associate manager at a consultancy notes, "It provides flexibility for creating reports. It is very good for creating highly complex reports. I like this solution because when I buy BusinessObjects, it comes with many components, such as reporting, dashboard, and data visualization tools. Its performance is good. It is running on top of SAP BW and SAP HANA."

    A manager of data analytics and interfaces at a healthcare company says, "It has got great flexibility. As a reporting tool, it has a great deal of flexibility for numerous data resources that you can bring into it. It allows you to write your SQL query directly within the product. It has great visualization. 

    Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format. 

    Click here for a free trial

    Tableau is a tool for data visualization and business intelligence that allows businesses to report insights through easy-to-use, customizable visualizations and dashboards. Tableau makes it exceedingly simple for its customers to organize, manage, visualize, and comprehend data. It enables users to dig deep into the data so that they can see patterns and gain meaningful insights. 

    Make data-driven decisions with confidence thanks to Tableau’s assistance in providing faster answers to queries, solving harder problems more easily, and offering new insights more frequently. Tableau integrates directly to hundreds of data sources, both in the cloud and on premises, making it simpler to begin research. People of various skill levels can quickly find actionable information using Tableau’s natural language queries, interactive dashboards, and drag-and-drop capabilities. By quickly creating strong calculations, adding trend lines to examine statistical summaries, or clustering data to identify relationships, users can ask more in-depth inquiries.

    Tableau has many valuable key features:

    • Tableau dashboards provide a complete view of your data through visualizations, visual objects, text, and more.
    • Tableau provides convenient, real-time options to collaborate with other users and instantly share data in the form of visualizations, sheets, and dashboards. 
    • Tableau ensures connectivity to both live data sources and data extraction from external data sources as in-memory data. This gives users the flexibility to use data from more than one source without any restrictions. 
    • Tableau gives many data source option, ranging from spreadsheets, big data, on-premise files, relational databases, non-relational databases, data warehouses, and big data, to on-cloud data. 
    • Tableau has a lot of pre-installed information on maps, such as cities, postal codes, and administrative boundaries. 
    • Tableau has a foolproof security system based on authentication and permission systems for data connections and user access. Tableau also gives you the freedom to integrate with other security protocols.

    Tableau stands out among its competitors for a number of reasons. Some of these include its fast data access, easy creation of visualizations, and its stability. PeerSpot users take note of the advantages of these features in their reviews:

    Romil S., Deputy General Manager of IT at Nayara Energy, notes, "Its visualizations are good, and its features make the development process a little less time-consuming. It has an in-memory extract feature that allows us to extract data and keep it on the server, and then our users can use it quickly.

    Ariful M., Consulting Practice Partner of Data, Analytics & AI at FH, writes, “Tableau is very flexible and easy to learn. It has drag-and-drop function analytics, and its design is very good.

    Sample Customers
    SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
    City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
    Accenture, Adobe, Amazon.com, Bank of America, Charles Schwab Corp, Citigroup, Coca-Cola Company, Cornell University, Dell, Deloitte, Duke University, eBay, Exxon Mobil, Fannie Mae, Ferrari, French Red Cross, Goldman Sachs, Google, Government of Canada, HP, Intel, Johns Hopkins Hospital, Macy's, Merck, The New York Times, PayPal, Pfizer, US Army, US Air Force, Skype, and Walmart.
    Top Industries
    REVIEWERS
    Manufacturing Company18%
    Healthcare Company11%
    Energy/Utilities Company9%
    Insurance Company7%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Healthcare Company17%
    Financial Services Firm17%
    Construction Company8%
    Computer Software Company8%
    VISITORS READING REVIEWS
    Government10%
    Computer Software Company10%
    Financial Services Firm9%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm12%
    Computer Software Company12%
    University7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Educational Organization35%
    Financial Services Firm11%
    Computer Software Company8%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise10%
    Large Enterprise71%
    REVIEWERS
    Small Business29%
    Midsize Enterprise27%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise62%
    REVIEWERS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise39%
    Large Enterprise47%
    Buyer's Guide
    BI (Business Intelligence) Tools
    April 2024
    Find out what your peers are saying about Microsoft, Tableau, Oracle and others in BI (Business Intelligence) Tools. Updated: April 2024.
    768,740 professionals have used our research since 2012.