Helix ALM vs OpenText ALM / Quality Center vs SmartBear TestComplete comparison

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Perforce Logo
1,208 views|950 comparisons
60% willing to recommend
OpenText Logo
8,832 views|3,763 comparisons
90% willing to recommend
SmartBear Logo
6,927 views|4,860 comparisons
85% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Helix ALM, OpenText ALM / Quality Center, and SmartBear TestComplete based on real PeerSpot user reviews.

Find out what your peers are saying about IBM, Atlassian, Siemens and others in Application Requirements Management.
To learn more, read our detailed Application Requirements Management Report (Updated: April 2024).
769,630 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Helix ALM enables users to build, make efficient and effective decisions, and use least-cost methods for maximum benefit, as fast as possible. They allow you to see and visualize your configuration.""The tool offers high stability.""The most valuable features of Helix ALM are traceability and flexibility."

More Helix ALM Pros →

"Templates: Allows us to standardize fields, workflows throughout hundreds of HPE ALM projects.""The independent view of elevated access is good.""The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.""It's user friendly, scalable, and very stable and strong. It's cooperative, meaning that I can assess the test to check it and follow the flow of defects, and the developers and the business can use this tool to follow the test process.""What they do best is test management. That's their strong point.""The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable.""As a system administrator, HPE ALM can be flexibly configured so that it can accommodate a variety of defined project lifecycles and test methodologies.""The initial setup is straightforward. It's not too hard to deploy."

More OpenText ALM / Quality Center Pros →

"The initial setup is pretty easy and it's quick to deploy.""It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems.""I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers.""TestComplete is simple, it's a very easy-to-use tool.""Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution.""Selenium integration.""The most valuable feature of this solution is regression testing tools.""It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."

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Cons
"It would be great to see Perforce's strategy is for implementing intelligence into the process via AI or ML. It's not clearly defined, at least not to my knowledge.""The accountability and the equivalent to using, acting, editing, working with Word, and also importing and exporting from Word needs improvement.""Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it."

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"The BPT also known as Business Process Testing can sometimes be very time intensive and sometimes might not be very intuitive to someone who is not familiar with BPT.""There needs to be improvement in the requirement samples. At the moment, they are very basic.""ALM uses a waterfall approach. We have some hybrid approaches in the company and need a more agile approach.""Requirements management could be improved as the use is very limited. E.g., they have always stated that, "You can monitor and create requirements," but it has its limitations. That's why companies will choose another requirements management solution and import data from that source system into Quality Center. Micro Focus has also invested in an adapter between Dimensions RM and ALM via Micro Focus Connect. However, I see room for improvements in this rather outdated tool. I feel what Micro Focus did is say, "Our strategy is not to improve these parts within the tool itself, but search for supported integrations within our own tool set." This has not been helpful.""We have had a poor experience with customer service and support.""There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed.""The QA needs improvement.""The version of Micro Focus ALM that we use only works through Internet Explorer (IE). We have to communicate to everyone that they can only use IE with the solution. This is a big limitation. We should be free to use any type of browser or operating system. We have customers and partners who are unable to log into the system and enter their defects because they work on a different operating system."

More OpenText ALM / Quality Center Cons →

"The licensing costs are a little bit high and should be reduced.""Increased performance with less memory and CPU usage.""During the distribution of our regression test cases, the control IDs are not always recognized correctly.""The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.""The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT.""The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools.""What is currently missing from this solution is better support for mobile testing.""To bring it up to a 10, I would be looking for the addition of some key functional API testing."

More SmartBear TestComplete Cons →

Pricing and Cost Advice
  • "I give the solution a nine out of ten for pricing."
  • "I rate the product price a nine on a one to ten scale, where one is low price and ten is high price."
  • More Helix ALM Pricing and Cost Advice →

  • "I'd rate the pricing as 3/10 as it's very expensive."
  • "If you have more than five users, a concurrent licensing model should be considered."
  • "For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
  • "The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
  • "HPE has one of the most rigid, inflexible, and super expensive license models."
  • "Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
  • "Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
  • "I feel that the licenses are expensive. ​"
  • More OpenText ALM / Quality Center Pricing and Cost Advice →

  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool offers high stability.
    Top Answer:I rate the product price a nine on a one to ten scale, where one is low price and ten is high price.
    Top Answer:Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface… more »
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the… more »
    Top Answer:The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into… more »
    Top Answer:It was expensive for us. For the first two weeks, we had to employ people now and then as the system needed to be more… more »
    Top Answer:This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly… more »
    Top Answer:There are certain challenges related to the license management system in place. It comes with a high cost. An annual… more »
    Top Answer:At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they… more »
    Ranking
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    5.5
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    3,763
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    7.4
    7th
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    6,927
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    7.1
    Comparisons
    Also Known As
    TestTrack
    Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
    Learn More
    Overview

    Helix ALM is a comprehensive Application Lifecycle Management (ALM) software platform offered by Perforce. It provides organizations with tools and features to manage the entire lifecycle of software development and product engineering. Helix ALM combines requirements management, test management, issue tracking, and version control into a unified solution, enabling teams to collaborate effectively and ensure the delivery of high-quality software products.

    Helix ALM Features:

    • Requirements Management: Helix ALM allows for capturing, organizing, and managing requirements, ensuring clarity, traceability, and alignment with stakeholders.
    • Test Management: The platform provides tools for creating, executing, and tracking tests, enabling comprehensive test coverage and quality assurance.
    • Issue and Defect Tracking: Helix ALM offers robust issue and defect tracking capabilities, allowing teams to log, track, and resolve issues throughout the software development lifecycle.
    • Version Control Integration: It integrates with version control systems, such as Helix Core, enabling teams to manage source code, track changes, and maintain version history.
    • Traceability and Impact Analysis: Helix ALM establishes relationships between requirements, tests, defects, and code changes, facilitating traceability and impact analysis to understand the impact of changes and make informed decisions.
    • Collaboration and Workflow Management: The platform supports collaboration among team members, streamlines workflows, and provides notifications and approvals to ensure efficient progress and timely delivery.
    • Reporting and Analytics: Helix ALM offers reporting and analytics capabilities to gain insights into project status, quality metrics, and overall performance, aiding in decision-making and process improvement.

    Helix ALM Benefits:

    • Streamlined Development Process: Helix ALM provides a centralized platform that streamlines the software development process, promoting efficient collaboration and coordination among team members.
    • Improved Collaboration and Communication: The platform facilitates effective collaboration and communication among cross-functional teams, reducing miscommunication and fostering better teamwork.
    • Enhanced Requirement Management: Helix ALM helps ensure clear, traceable, and well-managed requirements, leading to better understanding and fulfillment of customer needs.
    • Comprehensive Test Management: With Helix ALM, teams can create, execute, and track tests, ensuring comprehensive test coverage, early defect detection, and improved product quality.
    • Effective Issue and Defect Tracking: Helix ALM's issue and defect tracking features enable teams to log, track, and resolve issues throughout the development process, ensuring timely issue resolution and reducing the risk of defects in the final product.
    • Regulatory Compliance Support: Helix ALM provides features to support compliance with industry regulations and standards, offering documentation, audit trails, and version control to meet regulatory requirements.
    • Increased Visibility and Control: Helix ALM offers transparency and visibility into project status, metrics, and performance, empowering teams with actionable insights to make informed decisions and manage projects effectively.
    • Scalability and Customization: Helix ALM is a flexible solution that can be tailored to fit the specific needs of different organizations and projects. It scales to accommodate growing teams and supports customization to align with unique processes and workflows.

    Reviews from Real Users

    Harold Pogue, Global IT Director of Digital Platforms, says that, “The initial setup is complexly straightforward. The vendor offers support where they come and set up the solution for a fee”, and also adds, "The most valuable features of Helix ALM are traceability and flexibility.

    OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Sample Customers
    Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
    Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Top Industries
    VISITORS READING REVIEWS
    Healthcare Company15%
    Educational Organization15%
    Manufacturing Company10%
    Computer Software Company9%
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider13%
    Insurance Company9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization54%
    Financial Services Firm9%
    Computer Software Company5%
    Manufacturing Company5%
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Financial Services Firm9%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company11%
    Financial Services Firm11%
    Government7%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise29%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise10%
    Large Enterprise74%
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise57%
    Large Enterprise36%
    REVIEWERS
    Small Business28%
    Midsize Enterprise28%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise62%
    Buyer's Guide
    Application Requirements Management
    April 2024
    Find out what your peers are saying about IBM, Atlassian, Siemens and others in Application Requirements Management. Updated: April 2024.
    769,630 professionals have used our research since 2012.