We performed a comparison between Helix ALM, OpenText ALM / Quality Center, and SmartBear TestComplete based on real PeerSpot user reviews.
Find out what your peers are saying about IBM, Atlassian, Siemens and others in Application Requirements Management."Helix ALM enables users to build, make efficient and effective decisions, and use least-cost methods for maximum benefit, as fast as possible. They allow you to see and visualize your configuration."
"The tool offers high stability."
"The most valuable features of Helix ALM are traceability and flexibility."
"Templates: Allows us to standardize fields, workflows throughout hundreds of HPE ALM projects."
"The independent view of elevated access is good."
"The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center."
"It's user friendly, scalable, and very stable and strong. It's cooperative, meaning that I can assess the test to check it and follow the flow of defects, and the developers and the business can use this tool to follow the test process."
"What they do best is test management. That's their strong point."
"The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable."
"As a system administrator, HPE ALM can be flexibly configured so that it can accommodate a variety of defined project lifecycles and test methodologies."
"The initial setup is straightforward. It's not too hard to deploy."
"The initial setup is pretty easy and it's quick to deploy."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"TestComplete is simple, it's a very easy-to-use tool."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"Selenium integration."
"The most valuable feature of this solution is regression testing tools."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"It would be great to see Perforce's strategy is for implementing intelligence into the process via AI or ML. It's not clearly defined, at least not to my knowledge."
"The accountability and the equivalent to using, acting, editing, working with Word, and also importing and exporting from Word needs improvement."
"Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it."
"The BPT also known as Business Process Testing can sometimes be very time intensive and sometimes might not be very intuitive to someone who is not familiar with BPT."
"There needs to be improvement in the requirement samples. At the moment, they are very basic."
"ALM uses a waterfall approach. We have some hybrid approaches in the company and need a more agile approach."
"Requirements management could be improved as the use is very limited. E.g., they have always stated that, "You can monitor and create requirements," but it has its limitations. That's why companies will choose another requirements management solution and import data from that source system into Quality Center. Micro Focus has also invested in an adapter between Dimensions RM and ALM via Micro Focus Connect. However, I see room for improvements in this rather outdated tool. I feel what Micro Focus did is say, "Our strategy is not to improve these parts within the tool itself, but search for supported integrations within our own tool set." This has not been helpful."
"We have had a poor experience with customer service and support."
"There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed."
"The QA needs improvement."
"The version of Micro Focus ALM that we use only works through Internet Explorer (IE). We have to communicate to everyone that they can only use IE with the solution. This is a big limitation. We should be free to use any type of browser or operating system. We have customers and partners who are unable to log into the system and enter their defects because they work on a different operating system."
"The licensing costs are a little bit high and should be reduced."
"Increased performance with less memory and CPU usage."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"What is currently missing from this solution is better support for mobile testing."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
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