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Most Helpful Review
Find out what your peers are saying about SmartBear TestComplete vs. Tricentis Tosca and other solutions. Updated: September 2020.
437,064 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable features are the desktop and mobile modules.The reporting is ready to use and doesn't require any setup.The database checkpoints detect problems which are difficult for a human resource to find.Customer service and technical support responsiveness are high. Everyone is very professional.Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.The solution is great as a record and playback tool. It also has valuable regression testing.The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers.The most valuable feature of this solution is regression testing tools.

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The feature that I have found the most valuable is the recovery and cleanup process. Suppose there is a list of test cases and one test case has failed, it should not impact the other test cases. We can reuse the same test case. We can change the configuration of parameters and then use the test cases on the same thing. So, that's a useful thing. Otherwise, we have to use the cleanup process. Another useful feature is to have our own library files. We can create our objects in the libraries and reuse them. There is no need to create duplicate data for that. They have been giving some enhancements recently which means integration is also there. They've integrated with different software like Jenkins, Bamboo. So, we can also create pipeline points. They have recently given SAP and everything, which is very useful.This tool is very easy to use and I think that anyone can come in, having no experience with it, and within four to six months be comfortable with it.We like the fact that it works across mobile, desktop, web, and APIs. Due to this, the solution has a broad range of applications.Tosca BI is important to make sure that our data integrity is in check and validated; to make sure our data is good. Our data is the number-one important driver for our company, so if that's not good, we have some big problems.This solution is easy to use for everybody, including those who are not IT-educated.The Model-Based Test Automation is the most valuable feature, where you can create reusable components. Even though we are using a scriptless automation tool, there still needs to be an understanding of how to create reusable components and how to keep refactoring and how to keep regression, the test scripts, at an okay level. We are coupling Tosca with some other risk-based testing tools, as well, but automation is primarily what we're using Tosca for, the scriptless, model-based technology which is driving automation for us.The solution is script-less, so you don't need IT knowledge to use the solution in an operational way. This is the most valuable feature. It's also only one of two or three tools that can do good automation on SAP, and in my opinion, it's the best of those.It has helped teams within our organization become more aware of the testing requirements in terms of risk and priority.

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Cons
The licensing costs are a little bit high and should be reduced.The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools.Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.The solution needs more training manuals or some form of online forum for learning. It needs more documentation.The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.The artificial intelligence needs to be improved.

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It would be of great help if they can fix the loading or performance issues. Sometimes, when I create the test case folder and test cases, it feels like it has loading or performance issues. When passing the objects, we can't sometimes find the exact element. We need to find out that exact location and just give the path for that, and then it works. In the pipeline, when creating Jenkins, we create the list execution for passing the execution list to the commander. I feel it is a bit late, by a fraction of seconds. I first thought it could be my mistake or a setting issue, but I worked on that, and it's not a mistake or a setting issue.I would like to see better integration with other testing tools.The solution needs to improve its simulation of mobile environments. Right now, that aspect is really lacking.The main area where there is room for improvement is how they do upgrades. Going through this current upgrade, we were delayed a month because we are using a third-party tool. It's called Tosca Connect by Tasktop. When this latest upgrade broke that relationship between the two, it took Tricentis a month to come back with a workable solution... Their whole upgrade process needs to be better and cleaner, from an end-user standpoint.I would like to be able to manage different projects in one repository or have better data exchange between repositories.There have been some setbacks because of upgrades. While Tosca has been around for a while, Tricentis has catered to smaller clients and I don't think they have done such a large, at-scale transition or transformation before or worked with a company like ours, which is doing an enterprise-wide transformation. When we go to their customer advisory-board meetings, upgrades have been an issue. They have been working a lot to make upgrades seamless.The solution should work with the Linux platform. Right now, it only runs on Windows.Not being able to mask test data in relation to testing data management, in my opinion, is also a limitation.

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Pricing and Cost Advice
The option we chose was around $2,000 USD.The license price for a physical machine is cheap, and for virtual machine, it is very expensive.Our ROI is about $10,000 a year.This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team.TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module.

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I am satisfied with the cost.We have around 200 [concurrent] licenses and the cost around $1.4 million a year.Tricentis Tosca may be relatively on the higher side in terms of pricing, but their sales rep can give pretty decent deals when asked.

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Questions from the Community
Top Answer: Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.
Top Answer: I'm not sure if there are licensing costs involved in the solution. We simply bought the product outright and started using it.
Top Answer: The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS. Right now, Complete can test only on native… more »
Top Answer: I'm aware that some are using this to 'flood' an application with load and to assess performance. I have worked with clients that have used Tosca to benchmark a transaction when re-platforming. It… more »
Top Answer: This solution is easy to use for everybody, including those who are not IT-educated.
Top Answer: We have a three-year license. The one thing I'll say is that it is very expensive. That's the reason we are not giving access to Tosca to everyone in the company, because it's licensed-based. The… more »
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8.0
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Average Words per Review
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8.7
Popular Comparisons
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Overview

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

Tricentis Tosca specializes in enabling large enterprises to improve the quality of their applications by equipping them to optimize, manage, and automate their software testing.

Tosca's model-based approach to software test automation enables enterprises to achieve high automation rates while maximizing business risk coverage.

Tricentis Tosca also provides market-leading test case design and planning capabilities, test data provisioning, service virtualization, mobile testing, and more.

Tosca is fully compatible with other testing solutions and Application Lifecycle Management products. Tricentis also offers uniquely designed testing solutions for SAP, ServiceNow, Trax, Avaloq, and Oracle.

Offer
Learn more about SmartBear TestComplete
Learn more about Tricentis Tosca
Sample Customers
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters. HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Top Industries
REVIEWERS
Computer Software Company28%
Comms Service Provider11%
Financial Services Firm11%
Manufacturing Company11%
VISITORS READING REVIEWS
Computer Software Company39%
Comms Service Provider8%
Media Company6%
K 12 Educational Company Or School6%
REVIEWERS
Financial Services Firm33%
Insurance Company14%
Healthcare Company10%
Manufacturing Company10%
VISITORS READING REVIEWS
Computer Software Company48%
Comms Service Provider10%
Insurance Company6%
Financial Services Firm5%
Company Size
REVIEWERS
Small Business15%
Midsize Enterprise38%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise32%
Large Enterprise57%
REVIEWERS
Small Business16%
Midsize Enterprise23%
Large Enterprise61%
VISITORS READING REVIEWS
Small Business9%
Midsize Enterprise11%
Large Enterprise81%
Find out what your peers are saying about SmartBear TestComplete vs. Tricentis Tosca and other solutions. Updated: September 2020.
437,064 professionals have used our research since 2012.
SmartBear TestComplete is ranked 4th in Functional Testing Tools with 9 reviews while Tricentis Tosca is ranked 1st in Functional Testing Tools with 10 reviews. SmartBear TestComplete is rated 8.0, while Tricentis Tosca is rated 8.6. The top reviewer of SmartBear TestComplete writes "Easy set up and test creation but the test object repository needs improvement". On the other hand, the top reviewer of Tricentis Tosca writes "Having a regression suite that we can run gives us a high level of confidence in the changes we are making". SmartBear TestComplete is most compared with Ranorex Studio, Katalon Studio, Micro Focus UFT One, Eggplant Functional and Appium, whereas Tricentis Tosca is most compared with Micro Focus UFT One, Selenium HQ, Worksoft Certify, Tricentis qTest and Katalon Studio. See our SmartBear TestComplete vs. Tricentis Tosca report.

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