SmartBear TestComplete Reviews

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Jim Ma
Vendor
Senior Automation Test Analyst with 10,001+ employees
Jul 23 2017

What is most valuable?

It allows us to test both desktop and web applications. This is a very important feature for system integration tests, as we develop desktop applications, web applications, and a Web API using the same database.

What needs improvement?

It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing). In fact, this is an issue… more»

What's my experience with pricing, setup cost, and licensing?

The product is becoming more and more expensive. There are two types of licenses: locked and float. Locked license save more, but can only be used in a physical machine. Float licenses can be run in virtual machines.

What other advice do I have?

This tool is very easy to use and very powerful. It has a short test development circle and good technical support. There is an expensive license, but it could save more, as testers may spend more time achieving a certain test goal if using… more»

Which other solutions did I evaluate?

QTP, was very expensive when compared to TestComplete, many years ago.
Sachin Gulmadagkar
Real User
Senior QA & Test Manager, Head of Test Automation at a tech services company with 501-1,000 employees
Aug 25 2017

What is most valuable?

* SoapUI/ReadyAPI integration * Selenium integration * We run all of tests using TestExecute, this is just the executer for all TestComplete tests – command line version so can be integrated with any… more»

How has it helped my organization?

We did a POC for number of tools in past and eventually decided on TestComplete. We started with one tester and one test which we used to trigger manually. As the product matured, it added cross… more»

What needs improvement?

* Error handling features in the tool are a little limited * The tool currently is Windows only, would like to see it being implemented for Mac and Linux * Once the tests are created in one languages… more»

If you previously used a different solution, which one did you use and why did you switch?

No. We did a POC on multiple tools and TestComplete was our first selection

What other advice do I have?

The tool has great capability but also has great potential to demoralize if you implement it in incorrectly. Automated tests complement manual testing and doesn’t remove manual tests completely so I… more»

Which other solutions did I evaluate?

QTP, TOSCA, RATIONAL, RANOREX
Find out what your peers are saying about SmartBear, Micro Focus, Ranorex and others in Functional Testing Tools. Updated: July 2019.
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Julio De Lima
Real User
Lead QA Engineer at a retailer with 1,001-5,000 employees
Aug 23 2017

What is most valuable?

Desktop and web application support. TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications. It's an amazing… more»

How has it helped my organization?

Before using TestComplete on our projects, we used to use a lot of tools to automate our applications, such as Sikuli or Java Robot to automate desktop apps, and Selenium… more»

What needs improvement?

TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services. In a microservice world, this is a big flaw… more»

What's my experience with pricing, setup cost, and licensing?

Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool… more»

If you previously used a different solution, which one did you use and why did you switch?

I used to use HPE QTP but TestComplete has the same features, low price, and support for handling a lot of stacks. In addition, I don't need to use hundreds of plugins.

What other advice do I have?

Do a PoC and try to understand if TestComplete fits your context and requirements. Use the script-driven approach instead keyword-driven, because the former is more… more»

Which other solutions did I evaluate?

No, I did a PoC and discovered the pros and cons.
SoftwareDev895
Real User
Software Developer at a retailer with 1,001-5,000 employees
Aug 24 2017

What is most valuable?

The features of TestComplete that were most valuable to me were: * The ability to run a whole suite of tests automatically (which we did overnight) * The ability to create test scripts that were easy… more»

How has it helped my organization?

It would have been a huge task to have to run the test scripts manually, probably 12 hours straight. We were able to run tests on daily promotions of software so all software was tested every night… more»

What needs improvement?

We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses. This was because sometimes the… more»

What's my experience with pricing, setup cost, and licensing?

unknown.

If you previously used a different solution, which one did you use and why did you switch?

Nothing previous to TestComplete.

Which other solutions did I evaluate?

TestComplete was installed before I was hired, so I know nothing about this.
SunilBabu
Real User
Test Automation Engineer at a energy/utilities company with 10,001+ employees
Jul 27 2017

What is most valuable?

* Tests can be execute and run separately. * Runs in different remote machines. We have multiple versions of the software being tested. * Calls different operations… more»

How has it helped my organization?

We already have the UI smoke test and have integrated to our build system, which runs each day for multiple version of the product. This saves us a lot of time.

What needs improvement?

* Product is not stable enough and it crashes often The application under test is a complex scientific application developed in C++ & C# and use different technologies. So… more»

What's my experience with pricing, setup cost, and licensing?

The price is less, compared to other products, such as QTP.

If you previously used a different solution, which one did you use and why did you switch?

When I started at this company, they were using TestComplete.

What other advice do I have?

Get training and decide on a framework that suited for your application. It always depends on what you want to do with the tool.

Which other solutions did I evaluate?

We had a choice with Coded UI as we developed it using C#. However, TestComplete is the preferred choice one over coded UI, as it needed to grow more as a test tool.
Harry Mc Kay
Real User
QA Manager with 201-500 employees
Jul 27 2017

What is most valuable?

I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers.

How has it helped my organization?

We are consultants. So we simply provide an automated solution to a client, then move on. We don’t use the product in our day to day work.

What needs improvement?

The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT. In UFT, using descriptive… more»

What's my experience with pricing, setup cost, and licensing?

My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it. It makes it an excellent cost saving… more»

If you previously used a different solution, which one did you use and why did you switch?

I routinely use SmartBear, UFT, and SilkTest. I fit the application used to whatever my client requires.

What other advice do I have?

As with all tools, verify that it will do what you need for a reasonable price.

Which other solutions did I evaluate?

I use several tools.
Mohd Zeeshan Zakee
Real User
QA Automation Lead at a tech services company with 501-1,000 employees
Aug 24 2017

What is most valuable?

It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems.

How has it helped my organization?

TestComplete replaced QTP as the preferred choice of tool for the organization. It is much faster, works better across technologies (esp. Flex based UI) and is better compatible with newer technologies directly out of the box. We could have… more»

What needs improvement?

The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools like Notepad++. Performance is another aspect which can be improved.

If you previously used a different solution, which one did you use and why did you switch?

We previously used QTP, and later moved to TestComplete as it provided more out of the box support for newer technologies like Flex and AIR.

Which other solutions did I evaluate?

* QTP * Selenium
Amit Olitzky
Real User
QA Team Manager at a tech vendor
Mar 27 2019

What is most valuable?

The database checkpoints detect problems which are difficult for a human resource to find. In addition, verification of UI items in all screens is also important task that consumes too much manual… more»

How has it helped my organization?

The solution has saved a lot of human resources by running full regression tests prior to each release. In addition, during the years, many major bugs have been detected by the tool, and it has saved… more»

What needs improvement?

Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.

What's my experience with pricing, setup cost, and licensing?

The license price for a physical machine is cheap, and for virtual machine, it is very expensive.

If you previously used a different solution, which one did you use and why did you switch?

We did not have a previous solution.

Which other solutions did I evaluate?

We did not evaluate other solutions.
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What is SmartBear TestComplete?

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

SmartBear TestComplete customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

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