We performed a comparison between Broadcom DX Application Performance Management, Dynatrace, and eG Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Measurement of response time"
"The APM tool allows us to monitor performance of that application, where are the pain points, where are the slowdowns, to focus on where we can fix those."
"Enables me to monitor multiple servers, applications, resources, and users"
"The feature that I have found the most valuable is its user interface."
"Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application."
"Product performance is awesome. It's covering all aspects of the application; good database metrics and internal application metrics. Just tons and tons of data."
"I have found Broadcom DX Application Performance Management to be scalable."
"CA APM is very scalable and used in a clustered environment because it supports more than its technical capacity."
"We setup triggers for certain critical events. When these events happen, alert notifications are sent to the support team to take immediate action."
"Interrelating the logs and infrastructure issues, application issues, DC RUM, everything in one dashboard, saves us time in troubleshooting."
"Often, we are busy working on other tasks when something goes wrong with the site. Getting timely alerts is very important to our needs as a business."
"Stability has been very nice, and Dynatrace runs on the Linux system."
"Reduces the amount of knowledge that is needed by applications consuming this data."
"From the monitoring perspective, the ability to triage quickly is important, and the ability to alert and tell people where the problem is."
"It has given us one simple dashboard to monitor all of our servers and web applications."
"We got firsthand RCA as soon as we finished implementation."
"The product is simple to use."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"Enormous capability to monitor Citrix environments."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"It gives good insight into inside of what's going on with Exchange."
"One of the challenges is agent releases. So as we employ agents, they are done relatively manually. A little bit of automating of agent release would be helpful."
"Stability could actually be helped because it is a wrapper or an agent on our system. If we are having a bad day in production or if other resources are being utilized, then we will get get gaps in our monitoring system."
"Our users lag how to identify the root cause with this solution. If they could come up with a more user-friendly version, that would be a good thing, since other vendors currently have better features and more user-friendly products than CA APM."
"System incident analysis and performance monitoring need improvement."
"Technical support needs to be more responsive and address support tickets more quickly."
"You can sell licenses and install the full tool on service, you can show customers how to install, but how to use it and solve issues cannot be done without the experience."
"Improve the targeting interface is to make it more user-friendly and current."
"In order for the tool to be successful, at least in our organization, it will need to have more self-serve features for implementation, instrumentation, and then modification of metric data from the APM."
"I would like to see the Business Transactions made easier, so you can distinguish users and companies (this can get very hairy for a large multi-tenant application)."
"Right now, for AppMon, the maximum handling load, the transaction per minute, is around 6,500. We had an issue on Black Friday or Cyber Monday, some kind of stability issue for users who could not log in. I want to see an increase in the load, at least to 7,000 or 8,000 transactions per second"
"An additional feature that we could use is the rollover. If we could rollover to different datacenters, then it would satisfy our requirement. I.e., if one datacenter fails, then we could rollover to another datacenter."
"Dashboarding and having different templates available for more business reporting, or even other metrics, would be useful."
"The AI is not that intelligent and there are different places where it could be even more automated."
"It is necessary to improve the integration with the product, Oracle Siebel."
"One of the features that we are lacking is on the reports side. We don't have much reporting available. And the dashboards. I checked on their blog and they said that they are working on the dashboard front where you can create the dashboards. We do have dashboards available. They said they are bringing in a lot of things there, so I'm looking forward to that, on reports."
"Product reporting still needs improvement."
"The solution needs to enhance the management dashboards."
"would like to see improvements in the alarm display console."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The UI looks a little dated and could do with a refresh."
"The integration must be improved."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"Needs to improve the networking monitor capabilities."
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