Since I have nothing to say about it, I'm assume that it's extremely stable because it's just there, and it just works.

It's a cloud-based application, so I can only remember one time where it just was unavailable. The actual AppPulse application was unavailable once, and it was for a short period of time. The other bugginess could occur in the external points of presence that they provide us. They give us a list of 50 or so locations where we can run a transaction from. We use those for out external-facing websites. There in different cities on different networks, AT&T and Verizon primarily. Sometimes those points of presence will become unavailable. For example, we use Chicago AT&T and Chicago Verizon because we're in the midwest, those are midwest sites, and two pretty big carriers in our area. We'll see occasionally one of those sites for one of those carriers just stop running the transaction, stop working and become unavailable. That happens occasionally.

We were able to say, "Wow, this site is so much slower than all the other four call centers that we're monitoring. Something's going on." Then we were able to actually use the sniffer tool at our machine at that site to figure out what the problem was.

I have no concern about the stability of the solution. It works well. There are no major issues related to that. The behavior of the solution is as expected.

No issues encountered.

We have not experienced any downtime. In our case, we didn't contract the tool, we have a licence. We contract the monitoring service with an HP partner. They have implemented the solutions of the licence and they provide us the service to host to the bank. We have online access to the tool, receive reports and receive some other alerts in case a problem is identified.

We don't have any problem with the performance of the tool. For our customer, it is transparent, including the infrastructure we use in the bank, and also for the application. It is just a couple of lines that they insert in our mobile application and then our customers use it. They don't know that we are monitoring their experience, it's transparent.

Very early on in the beta stage, we had a one-time crash in the app and we couldn’t figure out the cause. Other than that, we've had no issues.

I’ve never seen a failure in my app caused by AppPulse Mobile and since I’ve been using it, I’ve never experienced any crashes.

AppPulse is just great.

There are some cases where the product cannot perform an analysis initially, and this may be a stability issue.

There had been issues but HP have stepped up their game and things are much more stable today.

Yeah, it's very stable. This is a web-based application, a web-based solution. You only have to put in the APK for Android, a couple of codes, lines, and you're up. So, this is a solution which sells very fast. It's very practical, because it's web-based, and you can have results in just a couple hours.

It's good. We don't have problems.

No issues encountered.