BambooHR Reviews

I really value the onboarding and offboarding checklists. This once was a painful paper process that relied on memory or making many calendar reminders for each new starter. Now, it’s all automated and automatically assigned to the right people. It’s so easy to use that we’ve made it work for our international teams too.

The other feature I value is the reports. They makes it so easy to get current information, easily filtered, to anyone who needs it. It’s a brilliant tool that makes our lives so easy.

It automates a lot of manual processes that we had and also automates communication between HR and people managers. We are able to communicate new starters and leavers to payroll with all their information automatically and to remind managers what needs to be done for them. We are also able to share reports with any business function that needs them.

It’s a great product, but it’s not perfect. There are some areas of reporting that could be improved, as well as features and functions of the ATS/recruitment, as this is a newer function in general. But BambooHR are really happy to hear your feedback and I’ve even had them reach out to discuss some feedback I gave in more detail.

I have used BambooHR for six months with my current company on Professional and two years prior with my last company on the Standard BambooHR version.

We did not encounter any stability issues that were concerning.

I have no problems with seeing how BambooHR will scale as our business does.

Technical support is great. They are based in the US so my responses always come overnight. However, I can always count on the response coming. They also have great “how-to’s” and instructional videos.

We were previously using Excel spreadsheets for employee records and LinkedIn for recruiting. The reasons for moving away from Excel are fairly obvious. The reason we moved from LinkedIn for recruiting is BambooHR offers better candidate management ability and integration with our hiring managers.

Setup took a long time, but it was fairly simple. We took our time with implementation and I know they can go quicker as they did with my previous company. However, company size might have had a lot to do with that. They will do all the data inputting you need during implementation and then will continue to do so afterwards, but for a fee.

The pricing is great and having looked around at a lot of other options, you really can’t beat it.

We looked at many that are geared toward large enterprise businesses that just didn’t suit our needs and budget. For what you’re paying, you get a great employee system and a developing recruitment system in one.

Consider what payroll, leave and IT systems you use and learn if they can be API integrated. A lot of the reason we picked BambooHR was for its ability for integrate with these systems for us in the future.

• Onboarding features
• Documents section
• Calendar + holidays

It has improved our record-keeping abilities. We can easily search for documents pertaining to employees. Employees are able to record their goals and receive feedback from their managers/peers.

We are also able to use the calendar function to track vacation days and personal holidays.

Their integration with formal HR systems and the payroll.

I have been using this product for more than two years.

We have not encountered any stability issues.

We have not yet encountered any scalability issues, but we are a fairly small organization.

Unknown: We haven't used the technical support yet.

We did not previously use a different solution; I've only used this one.

I did not participate in the initial setup so can't comment.

This is not my area of responsibility.

Bamboo was onboarded before I began to work here.

I would advise others to implement it. It is a very helpful people management tool.

It is VERY user friendly. We are constantly getting unsolicited positive feedback from employees. I also really like that organizational charts and welcome emails that are sent out during onboarding.

It has given us a single source of data and has given our employees a central hub for their information. Employees can now access everything for themselves instead of calling HR.

I would love to see employees able to upload documents to their own profiles. Also, the training feature can use some improvements. There needs to be a place where information (videos and presentations) can be stored and shared.

I have been using BambooHR for three months.

I have not seen any stability problems. It is a pretty stable product.

This is MUCH more scalable then what we used to have.

Responses are always prompt and thorough. No complaints here!

I have used Kronos, but at my previous employer they were using Paychex (but not really as an HRIS). Paychex is a nightmare to work with, and our employees hated it. We needed something that gave us more value and was easier to use.

Initial setup was pretty straightforward. We were able to implement it ourselves, which was nice!

It is a great price in terms of quality, but once you start adding payroll and benefits, it starts getting pricy. It would be great to have packages to help alleviate that cost for smaller businesses.

I was not involved in the evaluation of other products. I started after BambooHR had been selected.

It is a great quality product, but make sure you have a payroll system and benefits admin that will integrate/work together.

The job openings are the most valuable for me because I use it the most. The BambooHR system makes it a lot faster for me to review and follow-up with candidates and it saves me time from having to print or distribute candidates that need to be reviewed with executives.

The most valuable feature is the ability to comment on candidates in the job openings program. That way, it’s easier to communicate with managers about new candidates or how their interview went, etc. Instead of me having to email or call to get feedback, it’s right on the screen in one central place.

The system has helped me personally with tracking of candidates for job opportunities and has helped streamline the process of candidate reviews with our executives.

We are now able to see who is in the office and who isn’t. We have better vacation tracking for employees and it’s easier to find who is an active or inactive employee (since a lot of our employees are project specific and are not in the head office, etc.).

Specifically, I work for 2 managers. In my profile, our administrator wasn’t able to add 2 managers. So when I put in a request for vacation time, it only goes to one of my managers for approval and not to the other one, since it only allows one manager in my profile.

It would be great, if there is a function to add another manager to my profile.

I have been using BambooHR for less than a year.

Technical support is great from my experience. I have only needed support twice, but I was helped very quickly.

We did not use anything else before.

Reports are the most valuable feature.

It made the HR department more flexible. We can track employee records and trace the reports.

We recommend to have your own payroll integration as per GCC norms.

I have used BambooHR for five years.

We have not had stability issues.

We have not had scalability issues.

Technical support is very good.

This was a part of pilot program and, afterward, we decided to use this.

Setup is more or less straightforward. It depends on the company requirements.

We did look at alternative solutions.

This is recommended for small and medium size business. The most important part is the preliminary study of requirements based on which the system is implemented.

Signature templates made it much easier for employees to fill out necessary forms, policies and agreements. It was highly customizable and efficient.

Onboarding efficiency was increased.

We had to use separate software for scheduling as well as payroll. We are moving away from BambooHR because we need an all-in-one solution.

I have been using BambooHR for four months.

We have not had stability issues.

We have had scalability issues. It is not ideal for companies operating in multiple regions.

Technical support is good.

We did not have a previous solution.

Initial setup was average. Implementation support could use improvement.

I like that it keeps everything easily accessible, from signed documents to outlines of our benefits plans, etc. It is really a one-stop shop. What is needed for my company, it does, and does it well. I enjoy the new UI/UX push they did.

I think it is just easiest to sign electronically and focus on the ease-of-use. It is very simplistic and allows everyone full transparency.

• Days off to be redeemed do not appear when a user cancels the days when people are off.
• Have an integration to Slack or 3rd-party network to notify with fewer emails sent.
• Ability to control what is sent to you.

• Make it easier for a user to view others in the organization.

I have been using BambooHR for about two years.

I rate technical support 4.5/5.

We previously used 7Geese.

Initial setup was pretty easy, but it's complicated when switching systems, no matter what. Customer service was great, though.

We used an in-house team for implementation.

Just be ready for a bit of a switch. Have all your exported files ready to go!