it_user391806 - PeerSpot reviewer
Project Manager at a comms service provider with 10,001+ employees
Vendor
The valuable features are the capacity to plan and manage projects.

What is most valuable?

The capacity to plan and manage projects. It has the profile of every person who works at the company.

How has it helped my organization?

Perfect for centralized planning and viewing the capacity of work of each group which is developing applications

What needs improvement?

The product doesn't have a way to simulate different kinds of plans. When you have a new plan with a high priority, there isn't a way to simulate the impact of the new plan

For how long have I used the solution?

We have been using the solution for four years.

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Broadcom Clarity
May 2024
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What do I think about the stability of the solution?

We did not have any stability issues.

What do I think about the scalability of the solution?

I wasn’t involved at the beginning of the project. During my stay at the bank, we didn’t perform any upgrade with CA PPM.

How are customer service and support?

I would give technical support a rating of 8/10.

Which solution did I use previously and why did I switch?

We did not use another solution previously.

How was the initial setup?

I didn't attend the initial setup, but I heard that it was difficult.

Which other solutions did I evaluate?

We did not evaluate any other options.

What other advice do I have?

I can say that it’s a product with high potential.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user507966 - PeerSpot reviewer
Technology Analyst at a tech services company with 10,001+ employees
Real User
I like the customization options. I would like to see OOTB portlets added.

Valuable Features:

The following features are valuable to me:

  • Project, portfolio, resource, and time sheet management
  • Ability to customize through process management and custom objects

These features are useful in better organizing projects and resources for the PMO in our organization. And reporting is helpful in seeing a clear picture of project health at the project and portfolio level, so that practitioners make informed decisions.

Improvements to My Organization:

I worked for one of the major manufacturing organizations, where they need to manage employees across geographical locations and minimize turnaround time for finding employees to assign work. With PPM’s Location OBS, they are able to find the nearest available employees for the work. This significantly reduces turnaround time.

Room for Improvement:

Compared to other PPM tools, there is some room for improvement in:

  • The UI
  • Customization
  • Financial management: I would like to see a powerful end-to-end, user-friendly mechanism where the organization can maintain labor and non-labor expenses effectively and generate final invoices out of it.
  • Portfolio management: It has limits around the number of investments.

Many of our clients were not using some of these features, because of complexity and less customization facility, and I would like to see OOTB portlets on this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Broadcom Clarity
May 2024
Learn what your peers think about Broadcom Clarity . Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,976 professionals have used our research since 2012.
it_user351312 - PeerSpot reviewer
Lead project manager at a engineering company with 1,001-5,000 employees
Vendor
It gives us the combination of project management, portfolio management, and financial planning. However, there were bugs in the older version that were never fixed in the newer.

Valuable Features

Obviously, the project management aspect itself is valuable to us, but we're also using it for portfolio management and financial planning. The combination of these three functions makes this a great tool.

Improvements to My Organization

We used an old, in-house system and we configured CA PPM to look and feel like the old one. This didn’t benefit us and we should have probably used PPM as it came.

Room for Improvement

There were some bugs in the old version that were supposed to be fixed but are not. Some features that needed to be added have never been added.

Deployment Issues

After assisted implementation, we haven't had issues with deploying it.

Stability Issues

The solution has up until this point been stable.

Scalability Issues

It has scaled well so far.

Customer Service and Technical Support

Online support would be an 8/10, but it depends on the person, and the first level is not good as the next level.

Implementation Team

We got support for our implementation so that made it easier.

Other Advice

I only recommend to use it the way it was designed and to minimize custom configurations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user778752 - PeerSpot reviewer
Software Developer at a manufacturing company with 1,001-5,000 employees
Real User
Centralizes all our project data in one location, but needs Gantt to MS Project link
Pros and Cons
  • "Allows us to track all of a project's elements in one database."
  • "Needs Gantt to MS Project link."

What is our primary use case?

Project Management and timesheets.

How has it helped my organization?

For projects, having all of the relevant data in one location is helpful.

What is most valuable?

  • Project Management, as it allows us to track all of a project's elements in one database.
  • Reporting allows us to create custom reports.
  • Dashboards are useful to review a large number of projects.

What needs improvement?

Needs Gantt to MS Project link.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

On a scale of one to 10, I would rate support a seven.

Which solution did I use previously and why did I switch?

Multiple solutions. Switch was to pull data into one software package.

How was the initial setup?

Complex. There was a lot of customization that was required to adapt PPM for our needs.

Which other solutions did I evaluate?

We evaluated other options, but I was not involved in that stage.

What other advice do I have?

Consider your company's requirements and review the features of PPM against those requirements.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user778758 - PeerSpot reviewer
Program Management at a tech vendor with 1,001-5,000 employees
Vendor
The tool brings transparency to the organization, but there is a lack of seamless integration with industry standard products
Pros and Cons
  • "Transparency and just having the ability to procure information that is pertinent."
  • "​​I would really like a modern UI. I do not want to get on a user interface and feel like I am in the 1990's.​"
  • "There is a lack of seamless integration with industry standard products."

What is our primary use case?

The primary use case is about demand management and understanding where our resources are allocated and who is over or underallocated. Often we find that our shared services organization is caught blindsided when demand comes their way all of a sudden, and they have no previous inclination of that. 

Something like CA PPM would really mitigate some of that as we forecast our demand for the next six months, or whatever. Shared services would know ahead of time as to be able to balance, not only the work, but even make some hiring decisions ahead of time, as to be not caught by surprise.

IT just rolled out the tool. Therefore, we are in the process of rolling out the tool. That said, I have worked with CA PPM in other companies. It definitely has met the use case of performing well. Although in other companies, the bigger use case was really around portfolio, scenario planning, and long-range business planning in large companies, like Boeing.

How has it helped my organization?

It is about bringing about that transparency. Once you bring about that transparency, what happens is, you can use data to encourage people to pivot in a certain direction. If I just go with a gut-feel, I do not get anywhere. If I have data and I have our investments captured, and I have my resources captured, I can let the data speak for itself.

The data should be able to make decisions. Use the data as the catalyst, if you will, and I am just the messenger.

What is most valuable?

Transparency and just having the ability to procure information that is pertinent. Not just the execution of programs in a more systemic way, but also from a strategic perspective; to understand the big rocks in the organization and how much money are we putting where our mouths are.

What needs improvement?

  1. I would really like a modern UI. I do not want to get on a user interface and feel like I am in the 1990's. Today, at least prior to 15.3, that's the case. Even 15.3 does not really do it for me. When you look at the new UI, where they are looking at light project management and resource allocation, those are very compelling and modern interfaces.  
  2. It would be just seamless to integrate with some of the industry standard tools that are out there. I know they are making some headway with Power BI, Tableau, ServiceNow. JIRA, and others, but it just seems like they are just getting started. I would have thought that being 30 plus years in the industry, that they would have figured this out long ago.

For how long have I used the solution?

Still implementing.

What do I think about the stability of the solution?

We are going with the SaaS solution now.

I am hoping that it is going to be stable, because again, we have not hit production just yet at F5. However, in a previous life, we had on-premise CA PPM deployments, and they have all been pretty stable.

We are targeting a February launch.

What do I think about the scalability of the solution?

It has worked for organizations the size of Boeing, which is 160,000 people. F5 is 4,000, so I do not see a scalability issue.

How are customer service and technical support?

I have not used technical support yet.

Which solution did I use previously and why did I switch?

We did not have anything before. We did not have a PPM software at all, let alone a process behind it. F5 is a pretty young company.

We have been in business for about 20 years and grown leaps and bounds. The focus has primarily been customer-driven features, products, and services. Now, I think we are pivoting more towards, "Hey, we better get our act together to be able to compete in the marketplace." 

I think the attention is shifting more towards internal process maturity.

How was the initial setup?

Nothing is straightforward, especially when it is company-wide. There is a lot of organizational change management that goes with it. There is a lot of, "Who moved my cheese-type of discussions?" that you have to have, but I think none of that is unexpected.

I would say there were not any unknowns that really came our way. I think the organizational change management takes the cake in that.

Which other solutions did I evaluate?

There were two others. They fell short in a few things that were absolute must-haves. Although, they were working on getting those features available, they were not there, and we just could not move forward with them.

What other advice do I have?

Look at the needs of your organization first. If you can meet that need with a scalpel, do not go with the sledgehammer. CA's outlook has a pretty broad spectrum in terms of being able to meet the needs of varying organization sizes. However, focus on the need that you have at that point in time and do not cast such a broad and wide net, because chances are your organizational change management is going to limit you anyway. 

Take a look at what your needs are. Choose a product that is modern and cloud-based. Do it in phases. Do not try to bite more than you can chew.

Most important criteria when selecting a vendor: It is the ability of the vendor to really understand where we are coming from in terms of our pain points and our requirements. Not using the book and opening to chapter 17, paragraph three. I do not want that. I want vendors to really feel the pain, relate, and be part of the team. 

There should be a seamless integration between full-time or contract people. Be honest, open, and transparent to the biggest extent possible without giving up any proprietary information. That is not what I am after. 

Just be upfront and honest about dealings and capabilities. Winning the trust of clients probably takes care of 80% of the headwinds that contractors and vendors face.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user350313 - PeerSpot reviewer
Voice and Data Network Specialist at a tech services company with 1,001-5,000 employees
Consultant
It helps us track dates and deadlines, and makes sure we're within budget with project costs.

Valuable Features

It allows us to manage our products with all its features, like configurability, filters, add-ons, third-party app integrations, etc.

Improvements to My Organization

In our company, we have several projects for which PPM really helps us. It mainly helps us track dates and deadline, and makes sure we're within budget with project costs. All this is very important as we deliver projects for our customers. We're also able to track projects for out customers.

Right now, we're also seeking CMMAI certification, and PPM is helping us with that.

Room for Improvement

The user interface is a little outdated. But nothing is perfect, though it has all components that we need.

Deployment Issues

We've had no issues with deploying PPM.

Stability Issues

It's been very stable for us.

Scalability Issues

The tool has supported our scaling without issue.

Customer Service and Technical Support

We aren't using technical support.

Initial Setup

Initial setup was totally straightforward.

Other Advice

Just buy it and use it as the tool and all its features are very, very good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user309312 - PeerSpot reviewer
ERP Project Manager at a tech company with 51-200 employees
Vendor
It gives us complete visibility of resource allocation, but transitions, such as integration to existing portfolios, should be made easier.

What is most valuable?

It gives us complete visibility of resource allocation on a global team.

How has it helped my organization?

It forced the organization to implement standard project management practices.

What needs improvement?

Make transitions easier to implement, e.g. if a new portfolio comes along, it should be easy to integrate to the existing portfolios.

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's good.

Technical Support:

It's good.

Which solution did I use previously and why did I switch?

No previous solution was used.

What about the implementation team?

We used a vendor team.

What was our ROI?

We've not measured it.

Which other solutions did I evaluate?

We also looked at SAP PPM.

What other advice do I have?

Plan, plan, plan. Make sure you understand your organizational needs and you know the process forward and backwards. The software is just a tool, if you do not understand what you're fixing, there is no way the software will help

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user593280 - PeerSpot reviewer
CA Clarity PPM consultant at a tech services company with 501-1,000 employees
Real User
The scalability supports starting simple with continuous improvements and additional scope/complexity.

What is most valuable?

The most valuable features are:

  • Scalability: CA PPM supports the approach of starting simple with continuous improvements and additional scope/complexity. This enables the system to adapt and grow together with organization maturity.
  • Flexibility: CA PPM consists of several integrated modules which can be implemented in a combination that brings the most benefit. Also, each module can be easily adjusted to fit the organization’s needs and business processes.

How has it helped my organization?

Centralization of all projects into one tool using a standardized way of prioritization improved the visibility of current and planned spending against company’s goals and strategies in the portfolio.

Standardized status reporting and dependency management improved the awareness of business stakeholders and enabled comparisons across the whole organization.

Resource planning based on actual project performance improved the forecasting accuracy and sped up the project delivery by highlighting the potential resource shortages early enough to take corrective actions.

What needs improvement?

The user interface seems a bit outdated in some modules, while the most frequent modules have already been updated to a modern look and feel.

For how long have I used the solution?

I have been using CA PPM for 10 years.

What do I think about the stability of the solution?

We have not had stability issues. The solution is available as SaaS as well as on-premise.

What do I think about the scalability of the solution?

We have not had scalability issues. Scalability is one of the strengths of the solution.

How are customer service and technical support?

I rate support 9 out of 10.

Which solution did I use previously and why did I switch?

We did not have a previous solution.

How was the initial setup?

Initial setup is easy as the solution can be implemented in an agile way. Different modules can be implemented independently and with different complexity.

What's my experience with pricing, setup cost, and licensing?

Licensing is based on the type of operations the user does in the system. That is why it is important to understand which roles will be using the system and what role they play in the business process to be able to optimize the licensing cost.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

Do not get overwhelmed by the solution’s options and capabilities. Start small with the areas which are the most important for your business and then grow continuously using the agile implementation approach.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Broadcom Clarity Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Broadcom Clarity Report and get advice and tips from experienced pros sharing their opinions.