Aastra Solidus eCare is ranked 6th in Contact Center Infrastructure while Cisco CCX is ranked 3rd in Contact Center Infrastructure. Aastra Solidus eCare is rated 0.0, while Cisco CCX is rated 9.0. On the other hand, the top reviewer of Cisco CCX writes "Interactive voice response and automatic call distribution help to improve our customer service". Aastra Solidus eCare is most compared with Mitel Contact Center Solutions, whereas Cisco CCX is most compared with Cisco Contact Center Enterprise, Genesys Cloud CX, Nuance IVR, NICE CXone and Five9.
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