Compare Acronis Backup vs. MSP360 Backup

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14,610 views|11,538 comparisons
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2,798 views|2,274 comparisons
Most Helpful Review
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Use MSP360 Backup? Share your opinion.
Find out what your peers are saying about Acronis Backup vs. MSP360 Backup and other solutions. Updated: September 2020.
441,726 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required.""In the VM, we have Live Recovery, Live Mount, and Live Sync.""It is much more scalable and flexible than everything else in the market.""It's the leader in backup and archiving.""It's very stable.""It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.""We are using a KVM system in our cloud, and this solution works very well with it.""The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."

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"The most valuable feature is its consistency.""It actually does its job very well and has interesting capabilities, but it has the most awful interface.""This is a full software so deployment time is very quick.""The web-based interface makes it easy to use.""One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device.""The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware.""It's always stable. It's very good, useful, and user-friendly.""The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."

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"The solution is simple to use and easy to configure.""The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here.""The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

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Cons
"The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves.""We previously had difficulty with the support being foreign.""Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues.""Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't.""The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.""I think the one thing that could be improved is the customer experience. The interface should be more user friendly.""This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.""Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."

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"This is not a feature-rich solution.""The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult.""No technical support and minimal documentation.""When an error occurs, the information is not always easy to understand and these messages should be made more clear.""For smaller companies it's a little more challenging to maintain.""In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule.""I would like to have more hardware space. It would make it better. I would like to have two more terabytes.""When I first started using Acronis, I found it a little bit confusing when it came to the configuration."

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"The graphics are looking a bit old and should be updated.""As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing."""There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

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Pricing and Cost Advice
"Compared to other competitors and vendors the pricing is fair.""In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually.""The price could perhaps be lower as well.""Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers.""Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte.""There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.""Commvault licensing is a perpetual license so only the support is being renewed yearly.""The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."

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"Our licensing fees are on a yearly basis.""The pricing is comparable to the newest solution available on the market, Altaro.""The cost of updates is less than $100 USD yearly."

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Questions from the Community
Top Answer: Veritas doesn't have manual labeling of the tape library via GUI, Commvault somehow created a backup destination other… more »
Top Answer: All workloads can be integrated with Commvault. If we use a new technology, Commvault integrates with it. Commvault is a… more »
Top Answer: Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and… more »
Top Answer: It actually does its job very well and has interesting capabilities, but it has the most awful interface.
Top Answer: I'll be completely honest, it's a very annoying product. The whole product structure is confusing. You can actually get… more »
Top Answer: The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup… more »
Top Answer: As for what can be improved, some reports could be simplified so that you know how much backup you have done and what… more »
Top Answer: Our primary use case is that we have our confidential data which remains locally on the tape. But the public information… more »
Popular Comparisons
Compared 14% of the time.
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Also Known As
Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 AdvancedCloudberry Backup
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Commvault
Acronis
MSP360
Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

Acronis Backup 12.5 is the world’s easiest and fastest backup solution for all your data, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices. With enhanced backup validation and blockchain-based authentication of your backups with Acronis Notary, Acronis Backup 12.5 is the most reliable backup solution on the market today. 

Available in Standard and Advanced editions, Acronis Backup 12.5 protects data on 21 platforms. With active protection from ransomware, 15-second Recovery Time Objectives (RTOs), and backups that are two times faster than the closest competitor, it is easiest to-use, fastest, most secure and complete backup solution available today.

 Acronis Backup simplifies the management of data protection and reduces IT manual efforts with innovative features that automate data protection. These features include a zero-installation, unified touch-friendly web-based console to manage backup and recovery of all workloads and data, agentless and agent-based backups; and flexible granular, bare-metal, and dissimilar hardware recovery options.

https://www.acronis.com/en-us/business/backup/

MSP360™ Managed Backup Service (MBS) is a data backup solution for managed service providers and IT departments who require centralized job management, monitoring, reporting, and licensing control. It allows you to leverage AWS, Microsoft Azure, Google Cloud, B2, Wasabi cloud storage to drive more revenue, more margins and make your customers happy.

MSP360™ offers all of the features you would expect in backup software, including, image-level backup, file-based backup and even support for Microsoft SQL Server and Microsoft Exchange.


Offer
Learn more about Commvault
Learn more about Acronis Backup
Learn more about MSP360 Backup
Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz CompanyKings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda StratX
Top Industries
REVIEWERS
Comms Service Provider18%
Healthcare Company14%
Manufacturing Company9%
Pharma/Biotech Company9%
VISITORS READING REVIEWS
Computer Software Company41%
Comms Service Provider14%
Government6%
Media Company6%
REVIEWERS
Government11%
Non Profit11%
Manufacturing Company11%
Media Company7%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider20%
Construction Company5%
Media Company5%
VISITORS READING REVIEWS
Computer Software Company43%
Comms Service Provider11%
Media Company6%
Real Estate/Law Firm6%
Company Size
REVIEWERS
Small Business29%
Midsize Enterprise27%
Large Enterprise44%
VISITORS READING REVIEWS
Small Business6%
Midsize Enterprise11%
Large Enterprise83%
REVIEWERS
Small Business41%
Midsize Enterprise24%
Large Enterprise34%
No Data Available
Find out what your peers are saying about Acronis Backup vs. MSP360 Backup and other solutions. Updated: September 2020.
441,726 professionals have used our research since 2012.
Acronis Backup is ranked 21st in Backup and Recovery Software with 10 reviews while MSP360 Backup is ranked 34th in Backup and Recovery Software with 3 reviews. Acronis Backup is rated 7.6, while MSP360 Backup is rated 8.0. The top reviewer of Acronis Backup writes "Good training and support, and it allows for bare-metal restore to dissimilar hardware". On the other hand, the top reviewer of MSP360 Backup writes "Has good online backup capacity because you don't have to do an entire back up again and again, it just does whatever you type in". Acronis Backup is most compared with Veeam Backup & Replication, Veritas Backup Exec, Veeam Backup for Office 365 and Arcserve UDP, whereas MSP360 Backup is most compared with Veeam Backup & Replication, Veeam Backup for Office 365, Azure Backup, SolarWinds MSP Backup & Recovery and N2WS Cloud Protection Manager. See our Acronis Backup vs. MSP360 Backup report.

See our list of best Backup and Recovery Software vendors and best Cloud Backup vendors.

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