We performed a comparison between MSP360 Backup and Veeam Backup for Microsoft 365 based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The most valuable feature of MSP360 Backup is its reliability."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The solution is simple to use and easy to configure."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Provides connectivity to a lot of different cloud storage solutions."
"General ease of use and performance of the Windows version is the most valuable feature."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"This is an easy-to-install easy-to-use solution for backing up Office 365 email."
"The most valuable aspect of Veeam is its stability."
"The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong."
"Veeam makes modular solutions, so you can install Veeam Backup for Office 365 and Veeam Backup and Replication in one single server. You can do an all in one installation, and roll it out."
"The solution is easy to use. It's very simple and clients find it very easy to find all objects and things they need with the Veeam Explorer."
"It is easy to set up. You can use some functions to make sure you get the maximum bandwidth to do the backup. It has an option to bypass Microsoft network limitations and things like that."
"The most valuable feature of Veeam Backup for Office 365 is the WAN accelerator. This feature allows for large amounts of data from one location to another. If the bandwidth in the environment is slow it makes the transfer slow but the WAN accelerator feature helps speed the transfer."
"It is easy to use and easy to recover files."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The solution's pricing is very high."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The restore time could improve. When we had an issue the restore time was lengthy."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"Veeam is quite expensive."
"Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us."
"The customer service and support response time can be improved."
"They should improve the backup and restoration time."
"Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features."
"It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge."
"While there really is nothing wrong with the product some small improvements in the interface could make it even easier to use."
"If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment."
More Veeam Backup for Microsoft 365 Pricing and Cost Advice →
MSP360 Backup is ranked 25th in Cloud Backup with 15 reviews while Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 57 reviews. MSP360 Backup is rated 8.0, while Veeam Backup for Microsoft 365 is rated 8.2. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Veeam Backup for Microsoft 365 writes "Useful instant backup and resort, reliable and responsive support". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and AvePoint Cloud Backup, whereas Veeam Backup for Microsoft 365 is most compared with AvePoint Cloud Backup, Acronis Cyber Protect, Commvault Cloud, Cirrus Backup and Veeam Backup & Replication. See our MSP360 Backup vs. Veeam Backup for Microsoft 365 report.
See our list of best Cloud Backup vendors.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
