We performed a comparison between ActiveBatch by Redwood and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ActiveBatch's Self-Service Portal allows our business units to run and monitor their own workloads. They can simply run and review the logs, but they can't modify them. It increases their productivity because they are able to take care of things on their own. It saves us time from having to rerun the scripts, because the business units can just go ahead and log in and and rerun it themselves."
"The nice thing about ActiveBatch is once we have created a specific job that can be easily be replicated to another job, then minimal changes will have to be made. This makes things nice. Reduction of coding is substantial in a lot of cases. The replication of one job to another is just doing a few minor tweaks and rolling it into production. This decreases our development costs substantially."
"Since we are no longer waiting for an operator to see that a job is finished, we have changed our daily cycle from running in eight hours down to about five. We had a third shift-operator retire and that position was never refilled."
"I found ActiveBatch Workload Automation to be a very good scheduling tool. What I like best about it is that it has very less downtime when managing many complex scheduling workflows, so I'm very impressed with ActiveBatch Workload Automation."
"ActiveBatch helped us automate and schedule routine tasks such as data backups, file transfers, database updates, and report generation, which frees IT staff to focus on other studies."
"ActiveBatch can automate predictable, repeatable processes very well. There is no real trick to what ActiveBatch does. ActiveBatch does exactly what you would expect a scheduling piece of software to do. It does it in a timely manner and does it with very little outside interference and fanfare. It runs when it is supposed to, and I don't have to jump through a bunch of hoops to double check it."
"We leverage the solution's native integrations regularly. We have to get files from a remote server outside the organization, and even send things outside the organization. We use a lot of its file manipulation and SFTP functionality for contacting remote servers."
"One of the valuable features is the ability to trigger workflows, one after another, based on success, without having to worry about overlapping workflows. The ability to integrate our BI, analytics, and our data quality jobs is also valuable"
"It's probably the best product out there."
"Great with IT processes and business processes."
"There are a lot of ready to use orchestration custom packs."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"The product has a flexible interface for development."
"The data visualization is good."
"The iTerm suite is also crucial for visibility and optimization."
"They should offer pricing that is more affordable."
"One thing I've noticed is that navigation can be difficult unless you are familiar with the structure that we have in place. If someone else had to look at our ActiveBatch console and find a job, they might not know where to find it."
"I can't get the cleaning up of logs to work consistently. Right now, we are not setup correctly, and maybe it is something that I have not effectively communicated to them."
"Setting up the software was hard."
"The reporting needs improvement. There is a real need for the ability to generate audit reports on the fly. It needs to be a lot easier than what I can do right now. This is a major item for me."
"They could provide an easier installation guide or technical support to the organizations during the installation process."
"Except for the GUI, everything looks good."
"The help center and documentation are not that helpful."
"I would like a user experience module to be added."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"We cannot perform GUI automation using the tool."
"From my space, the only thing that I can say is the spinning up with Google Cloud Services."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"There can be gaps in integration."
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
ActiveBatch by Redwood is ranked 6th in Process Automation with 35 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. ActiveBatch by Redwood is rated 9.2, while ServiceNow Orchestration is rated 8.2. The top reviewer of ActiveBatch by Redwood writes "Flexible, easy to use, and offers good automation". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". ActiveBatch by Redwood is most compared with Control-M, AutoSys Workload Automation, Tidal by Redwood, VisualCron and IBM Workload Automation, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration. See our ActiveBatch by Redwood vs. ServiceNow Orchestration report.
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