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Find out what your peers are saying about ActiveBatch Workload Automation vs. ServiceNow Orchestration and other solutions. Updated: November 2020.
446,626 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"One of the most valuable features is the job templates. If we need to create an FTP job, we just drag over the FTP template and fill out the requirements using the variables that ActiveBatch uses. And that makes it reusable. We can create a job once but use it for many different clients.""The nice thing about ActiveBatch is once we have created a specific job that can be easily be replicated to another job, then minimal changes will have to be made. This makes things nice. Reduction of coding is substantial in a lot of cases. The replication of one job to another is just doing a few minor tweaks and rolling it into production. This decreases our development costs substantially.""One of the valuable features is the ability to trigger workflows, one after another, based on success, without having to worry about overlapping workflows. The ability to integrate our BI, analytics, and our data quality jobs is also valuable""What ActiveBatch allows you to do is develop a more efficient process. It gave me visibility into all my jobs so I could choose which jobs to run in parallel. This is much easier than when I have to try to do it through cron for Windows XP, where you really can't do things in parallel and know what is going on.""We use the main job-scheduling feature. It's the only thing we use in the tool. That's the reason we are using the tool: to reduce costs by replacing manual tasks with automated tasks and to perform regular, repetitive tasks in a more reliable way.""As far as centralization goes it's nice because we can see all these processes that are tied to this larger process. The commissions, FTP processing, the reporting, the file moves to the business users — all that is right there. It's very easy to read. It's easy to tie it together, visually, and see where each of these steps fits into the bigger picture.""The Jobs Library has been a tremendous asset. For the most, that's what we use. There are some outliers, but we pretty much integrate those Jobs Library steps throughout the process, whether it's REST calls, FTP processes, or file copies and moves... That has helped us to build end-to-end workflows.""From a scheduling point of view, it is pretty good."

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"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time.""There are a lot of ready to use orchestration custom packs."

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Cons
"It does have a little bit of a learning curve because it is fairly complex. You have to learn how it does things. I don't know if it's any worse than any other tool would be, just because of the nature of what it does... the learning curve is the hardest part.""There is this back and forth, where ActiveBatch says, "Your Oracle people should be dealing with this," and Oracle people say, "No, we don't know anything about ActiveBatch." Then, it all falls back on me as to what happens. Nobody is taking responsibility. This is the biggest failing for ActiveBatch.""The thing I've noticed the most is the Help function. It's very difficult, at times, to find examples of how to do something. The Help function will explain what the tool does, but we're not a Windows shop at the data warehouse. Our data warehouse jobs actually run on Linux servers. Finding things for Linux-based solutions is not as easy as it is for Windows-based solutions. I would like to see more examples, and more non-Windows examples as well, in the Help.""I can't get the cleaning up of logs to work consistently. Right now, we are not setup correctly, and maybe it is something that I have not effectively communicated to them.""It could be easier to provide dashboards on how many jobs are running at the same time; more monitoring.""One thing I've noticed is that navigation can be difficult unless you are familiar with the structure that we have in place. If someone else had to look at our ActiveBatch console and find a job, they might not know where to find it.""The interface is not that user-friendly and is a little tough to navigate."

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"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion.""Efficiency of some features could be improved."

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Pricing and Cost Advice
"The price was fairly in line with other automation tools. I don't think it's exorbitantly expensive, relatively speaking.""I don't think we've ever had a problem with the pricing or licensing. Even the maintenance fees are very much in line. They are not excessive. I think for the support that you get, you get a good value for your money. It's the best value on the market.""It allows for lower operational overhead.""Currently, we are paying approximately $7,000 yearly, which includes support."

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"In terms of price, this solution is at the higher end of what you'll find."

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Questions from the Community
Top Answer: We use the main job-scheduling feature. It's the only thing we use in the tool. That's the reason we are using the tool: to reduce costs by replacing manual tasks with automated tasks and to perform… more »
Top Answer: The cost is outside the scope of my job responsibilities. Obviously we're using it, so it was worth the cost. I think it's a tremendous product. I don't know what the cost is compared to others, but… more »
Top Answer: It could be easier to provide dashboards on how many jobs are running at the same time; more monitoring.
Top Answer: Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time.
Top Answer: In terms of price, this solution is at the higher end of what you'll find.
Top Answer: This solution should be more developer-friendly. This is what my team has been telling me. The connectors need to be updated because certain connectors for third-party tools are not up to date, and… more »
Ranking
7th
out of 32 in Process Automation
Views
1,961
Comparisons
940
Reviews
7
Average Words per Review
1,872
Avg. Rating
9.1
13th
out of 32 in Process Automation
Views
534
Comparisons
302
Reviews
2
Average Words per Review
644
Avg. Rating
7.0
Popular Comparisons
Compared 13% of the time.
Also Known As
ActiveBatch
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Advanced Systems Concepts
ServiceNow
Overview

Orchestrate your entire tech stack with ActiveBatch Workload Automation and Enterprise Job Scheduling. Build and centralize end-to-end workflows under a single pane of glass. Seamlessly manage systems, applications, and services across your organization. Eliminate manual workflows with ActiveBatch so you can focus on higher value activities that drive your company forward.

Limitless Endpoints: Use native integrations and our low-code REST API adapter to connect to any server, any application, any service.

Proactive Support Model: 24/7- US-based support and predictive diagnostics.

Low Code Drag-and-Drop GUI: Easily build reliable, customizable, end-to-end processes.

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

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Sample Customers
Informatica, D&H, ACES, PrimeSource, Sub-Zero Group, SThree, Lamar Advertising, Subway, Xcel Energy, Ignite Technologies, Whataburger, Jyske Bank, Omaha Children's Hospitalexperian, BEACHBODY, HealthPartners, Banosoft
Top Industries
REVIEWERS
Insurance Company38%
Leisure / Travel Company13%
Pharma/Biotech Company13%
Renewables & Environment Company13%
VISITORS READING REVIEWS
Computer Software Company43%
Insurance Company11%
University8%
Financial Services Firm6%
VISITORS READING REVIEWS
Computer Software Company41%
Comms Service Provider17%
Non Profit6%
Construction Company6%
Company Size
REVIEWERS
Small Business22%
Midsize Enterprise22%
Large Enterprise56%
No Data Available
Find out what your peers are saying about ActiveBatch Workload Automation vs. ServiceNow Orchestration and other solutions. Updated: November 2020.
446,626 professionals have used our research since 2012.
ActiveBatch Workload Automation is ranked 7th in Process Automation with 7 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 2 reviews. ActiveBatch Workload Automation is rated 9.2, while ServiceNow Orchestration is rated 7.0. The top reviewer of ActiveBatch Workload Automation writes "Provides critical functionality in moving from our mainframe to a distributed environment". On the other hand, the top reviewer of ServiceNow Orchestration writes "Simplifies certain processes and saves us time, but the price and technical support should be improved". ActiveBatch Workload Automation is most compared with Control-M, Automic Workload Automation, AutoSys Workload Automation, Stonebranch Universal Automation Center and Tidal Automation, whereas ServiceNow Orchestration is most compared with BMC TrueSight Orchestration, Nintex Workflow, F5 BIG-IQ, Bonita and CA Process Automation. See our ActiveBatch Workload Automation vs. ServiceNow Orchestration report.

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