We performed a comparison between Alibaba Cloud and Oracle Cloud Infrastructure (OCI) based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in Infrastructure as a Service Clouds (IaaS)."What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"It is a scalable product. So, scaling up or scaling down is possible."
"We use the product for storage and as a VPN."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"It is easy to set up."
"I rate Alibaba Cloud's scalability an eight out of ten."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"The initial setup was easy. It takes just a few minutes to create a virtual machine."
"Oracle Cloud Infrastructure is about as stable as the other CSPs, but Oracle Cloud is more common in Korea."
"The most valuable features are the manageability and the user interface."
"The product is scalable."
"We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
"OCI's best features are its price, databases, and Linux compatibility."
"I am impressed with the tool's upscaling and resiliency features."
"The product's configuration is simple."
"The flexibility of the solution could be improved."
"Alibaba Cloud's initial setup is somewhat complex."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"Technical support could be more responsive."
"This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud."
"With the Oracle Cloud Platform, they have to give first some proper documentation with a step-by-step process. Then the customer is able to use it properly. Nowadays, the Oracle Cloud Platform requires lots of floor work."
"The product roadmap strategy for some of the products is not clear."
"It could be more affordable."
"Specific to the Oracle Cloud; while they have been able to showcase inbuilt features for Oracle applications, what doesn't really come across clearly is what happens when you want to host, work with, or integrate with applications outside of the Oracle stack."
"Technical support does not offer the best service and should be improved."
"The solution is expensive"
More Oracle Cloud Infrastructure (OCI) Pricing and Cost Advice →
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 15 reviews while Oracle Cloud Infrastructure (OCI) is ranked 3rd in Infrastructure as a Service Clouds (IaaS) with 91 reviews. Alibaba Cloud is rated 7.2, while Oracle Cloud Infrastructure (OCI) is rated 7.8. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Amazon AWS, Google Firebase and DigitalOcean, whereas Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and Google Firebase.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
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