Alibaba Cloud Pros and Cons

Alibaba Cloud Pros

VD
Founder at a tech services company with 1-10 employees
Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia
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VB
Lead Software Engineer at a computer software company with 1,001-5,000 employees
Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable.
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CY
System Engineer at a tech services company with 201-500 employees
The cost of hosting the solution is very reasonable. It's quite inexpensive.
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Alibaba Cloud Cons

VD
Founder at a tech services company with 1-10 employees
The majority of the tools and processes, in general, have a lot of room for improvement.
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VB
Lead Software Engineer at a computer software company with 1,001-5,000 employees
From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them.
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CY
System Engineer at a tech services company with 201-500 employees
From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good.
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Find out what your peers are saying about Alibaba, Microsoft, Google and others in Infrastructure as a Service Clouds (IaaS). Updated: July 2021.
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