We performed a comparison between Alibaba Cloud and Virtustream xStream based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in Infrastructure as a Service Clouds (IaaS)."What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"It is a scalable product. So, scaling up or scaling down is possible."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"We use the product for storage and as a VPN."
"The installation is easy."
"I rate Alibaba Cloud's scalability an eight out of ten."
"The solution has encryption which we did not have before."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"The flexibility of the solution could be improved."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"Alibaba Cloud's initial setup is somewhat complex."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"The solution should have more integration."
"Our account representative was inexperienced, they could improve on how they are managing accounts."
Earn 20 points
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 15 reviews while Virtustream xStream is ranked 20th in Infrastructure as a Service Clouds (IaaS). Alibaba Cloud is rated 7.2, while Virtustream xStream is rated 9.0. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Virtustream xStream writes "Improves efficiencies, has encryption, and great mission-critical customer support". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Amazon AWS, Oracle Cloud Infrastructure (OCI) and Google Firebase, whereas Virtustream xStream is most compared with Microsoft Azure and Amazon AWS.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
