We performed a comparison between Appian and IBM WebSphere BPMS based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."Since implementing we have had a faster time to solution, with fewer resources needed."
"Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"Appian's most valuable feature is that we can create end-to-end process workflows with minimum turnaround."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"The setup is easy."
"Compared to other code tools that I've seen, Appian has a more robust rules engine"
"It's a stable product."
"Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"This product is flexible in its ability to integrate processes and it can be extended and integrated with other software."
"We like the feature in which we can trace back instances."
"The UI capabilities of the solution are great. The speed of delivery is good."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"Architecture of product and scalabiility issues."
"The documentation needs to be improved."
"I wouldn't say their response time is long, but it could be quicker."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"One room for improvement is the ease of UI UX development, like in OutSystems and Mendix."
"Something I would like to see improved is an SQL database connection."
"Sometimes there are tasks that failed without any reason."
"The user interface could be improved, and although integration opportunities are good, they could be improved further."
"The solution lacks acceptable stability."
Earn 20 points
Appian is ranked 3rd in Process Automation with 57 reviews while IBM WebSphere BPMS is ranked 33rd in Process Automation. Appian is rated 8.4, while IBM WebSphere BPMS is rated 6.6. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM WebSphere BPMS writes "Standardizes and automates business processes for efficiency ". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas IBM WebSphere BPMS is most compared with .
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