We performed a comparison between Appian and Control-M based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."
"The most valuable feature is business automation."
"It is really simple to create a new app, and I like the data-centric aspect of the BPM tool."
"Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"Process culture is making noise inside the organization because now, everybody knows that their time is being monitored."
"This is the most complete solution of its kind."
"Speeds up processes and automated tasks."
"Technical support is very helpful and available 24/7."
"It is simple to create, integrate, and automate data pipelines and to ingest data from different platforms. It integrates well between platforms."
"It has absolutely saved us time. It has made us more efficient. As far as the processing between systems, we don't have as many people. They have been able to focus on other efforts, because we have been able to automate more stuff with Control-M."
"Maintaining and monitoring of workloads have been and continue to be the most valuable feature in our environment."
"If a job fails, that development team is notified right away, which improves reliability. Previously, it was on the operators to notify the developers that their job failed, erred, or aborted. Now, it's all automated."
"We value Control-M mainly for the ability to control multiple nodes in a coordinated manner. Control-M has the ability to really coordinate across a lot of nodes."
"As soon as you have an issue, a ticket is created and the tech support is quite responsive."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"Something I would like to see improved is an SQL database connection."
"Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases."
"It has it's own built-in UI components and doesn't provide much flexibility to customize or extend those components."
"Appian could include other applications that we could reuse for other customers, CRM for example."
"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)"
"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."
"In general, it is a very good product, and we are very happy with it. It meets all of our expectations."
"For installing or upgrading the PeopleSoft and SAP plugins, currently there is no way to do it via Control-M Configuration Manager. So, we are installing or upgrading the plugins, like PeopleSoft and SAP, manually. If BMC could provide an option via Control-M Configuration Manager to upgrade these plugins, it probably would reduce a lot of manual work as well as ease our work. This is one improvement that I personally want to see, because it would help our way of working."
"I think it's slightly expensive but at the same time it's a good product."
"The unifying features between Control-M for different platforms needs improvement. The scheduling options on the Control-M mainframe jobs are different than they are on our Linux server. There are a few differences here and there."
"Some of the documentation could use some improvement, however, it gets you from point A to point B pretty quickly to get the solution in place."
"Their technicians should be more involved when we're applying new technology to Control-M, such as cloud. We're working with cloud right now, with AWS, and getting the attention of a technician, sometimes, can take some time. It would be nice if they had somebody assigned to it. Dedicated support."
"You need to pay for extra features if you need them."
"I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it."
Appian is ranked 3rd in Process Automation with 57 reviews while Control-M is ranked 4th in Process Automation with 110 reviews. Appian is rated 8.4, while Control-M is rated 8.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Automic Workload Automation. See our Appian vs. Control-M report.
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