"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."
"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."
"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."
"The product helps us understand networks and user experience. It helps us to understand the issues."
"The solution's technical support is very good."
"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."
"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."
"The most valuable features are both its budgeting and forecasting."
"Their support team is efficient, and it is easy to set up."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
"The connectivity of the solution is very good."
"The initial setup is easy."
"The solution is easy to install and it takes a couple of hours."
"Reporting tools are a great feature along with the ability to create customized reports for you"
"This solution offers a very good view of our network and allows us to effectively monitor performance."
"I like that SolarWinds NPM is a strong tool for monitoring network devices, switches, and routers. It's also a user-friendly tool. My team also likes how scalable it is."
"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."
"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."
"I think some of the product's documentation has shortcomings and needs improvement."
"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."
"Instead of integrating with other people, they should expand their interior capabilities."
"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."
"I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards."
"We have been advised by the owners that the budgeting tool is no longer going to be supported with future development, so my recommendation would be for them to continue to invest in development. Otherwise, at some point we will have to migrate to another technology."
"This solution would benefit from expanding on the capabilities within the API."
"One of the challenges with SolarWinds is that in order to pull the data, we have to have a lot of false positives."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
"This product could improve by adding cloud monitoring. I want SolarWinds NPM to do much more integration, and have more involvement in cloud monitoring, like AWS or Google, or Azure. I feel like it requires lots of improvement for cloud monitoring in NPM."
"The solution needs to integrate with additional SDN technologies that are part of the hyper market."
"We decided that we were no longer going to trust that their products have not been capitalized."
"The scalability can be better."
Earn 20 points
