Anonymous UserNetwork and Security Consultant at a insurance company
Abdul BasitNetwork Design Engineer at Comstar - Information Systems Associates Ltd.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I like the way it groups and manages access points."
"The technical support is very good."
"It is easy to install and deploy."
"The most valuable feature is the fact that it can work with many devices. It supports everything that we need it to."
"Aruba Wireless is easily scaled between a lot of devices and a lot of endpoints. When we decided to use it as our solution, we had planned to use it exactly for its ability to scale."
"The technical support is 24/7 from the UA."
"The fact that Aruba Wireless has a virtual controller onboard the internet access points makes it cheaper than other solutions."
"It has an aesthetically pleasing GUI for configuration."
"This solution is easy to use and you need minimal IT experience to work with it."
"The mesh technology is the solution's most valuable aspect. Ruckus originally had the patent for it. They might've lost it because I see now that other people are doing it, however, they were the ones who came out with the smart mesh technology first, which is phenomenal."
"The most valuable features are the coverage and durability."
"Good connection quality."
"The most valuable feature is that Ruckus offers better coverage."
"The most valuable feature for me is reliability."
"The most valuable feature is the coverage, which is exceptional."
"Valuable features include Bonjour Gateway and the hardware antenna array."
"A lot of the access point commands are in the command line interface, versus being in the GUI."
"There is a lot of information for users about the product, but it needs to be better organized so that solutions are easier to find."
"The upgrades tend to be buggy and better testing is needed before they are released."
"The urgent areas of improvement would be customer support, better tuned default settings, and documentation."
"Better integration between the controller and the ClearPass portal would be a nice change."
"Improvements to the GUI, such as being able to search in the Mobility Master, would be nice."
"Aruba needs to be more competitive with newer products. Their legacy makes that more difficult for them."
"Better integration with equipment from other vendors would ease the deployment process in some cases."
"In the next release of this solution, I would like to see a more detailed spectrum analysis."
"They have so many products that there are so many different part numbers for the US and other countries. That means it's easy to make a mistake with the licensing. You have to have somebody knowledgeable on the other end with the licensing. If you make one mistake, it can be a $2,000 mistake."
"I would like to see better mapping capability because it can be really difficult, especially if you are deploying on a remote island."
"Captive portal for guest access on the controller could be enhanced."
"Previously, we would need to purchase appliances every time but it caused our data centers to get filled. Ruckus now has cloud-based controllers. They resolved the issue we were having."
"Having support available that is more compatible with time zones in the United States would be helpful."
"I would like to see newer on-premises controller-type models, similar to the 3000."
"Sometimes doing mass changes on their products can be challenging."
"If you compare it to other solutions then it's reasonably priced."
"Get multiple bids/quotes, and talk to the representatives about the limitations of the product; pretty standard."
"I think they should lower their prices."
"Aruba is comparable to competing solutions when it comes to price."
"The support pricing for Juniper Mist is higher than Aruba."
"The price of Aruba Wireless should be cheaper."
"Aruba is probably cheaper than Cisco, and yet you get all the things that you want."
"The access points are more cost-effective over some other providers, both in cost per AP and the option of a controller-less environment."
"We paid for a three-year contract last year. I am not sure about what we paid. It is certainly less expensive than Meraki."
"The price is reasonable."
"The reason we picked Ruckus, in addition to our long-standing relationship with Ruckus, is pretty much that the RFS characteristics of it seem to be the best."
"We don't pay any licensing fees, we purchase them."
"This is a very expensive solution."
"The setup that I have at the moment does not require licensing, although I am not sure whether a bigger project will mean that I have to spend more."
"Not all of our clients can afford a fully corporate solution like Ruckus. But for many of our clients, pricing is the only factor that prevents them from choosing Ruckus, as we have found Ruckus to be a very suitable and reliable solution for integrating wireless access points to a company's network."
"Ubiquiti and Aruba Instant On are good for small businesses in terms of cost than Ruckus Wireless."
Dat LyVice General Director at Minh Long I
Aruba Wireless is ranked 1st in Wireless LAN with 18 reviews while Ruckus Wireless is ranked 4th in Wireless LAN with 38 reviews. Aruba Wireless is rated 7.8, while Ruckus Wireless is rated 8.6. The top reviewer of Aruba Wireless writes "Overall a good product that provides role-based authentication native to the controller, but has code stability issues". On the other hand, the top reviewer of Ruckus Wireless writes "Great performance, easy to set up and simple to configure". Aruba Wireless is most compared with Cisco Meraki Wireless LAN, Cisco Wireless, Ubiquiti WLAN, Mist Access Points and Fortinet FortiWLM, whereas Ruckus Wireless is most compared with Cisco Wireless, Cisco Meraki Wireless LAN, Aruba Instant, Fortinet FortiWLM and ExtremeCloud IQ. See our Aruba Wireless vs. Ruckus Wireless report.
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