Aruba Wireless Reviews

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D6B8
User
District Technology at a K-12 educational company or school with 1,001-5,000 employees
Jun 17 2019

What is most valuable?

There aren't a lot of features that Aruba has that their competitors don't. With that being said, some of the implementations or features do work as advertised: easy… more»

How has it helped my organization?

We currently use the MAC address caching through ClearPass to allow guests to connect from a prior authenticated attempt. We also use the Visual RF component in AirWave… more»

What needs improvement?

The urgent areas of improvement would be customer support, better tuned default settings, and documentation. Aruba’s TAC support for us has been frustrating most of the… more»

What's my experience with pricing, setup cost, and licensing?

Get multiple bids/quotes, and talk to the representatives about the limitations of the product; pretty standard.

If you previously used a different solution, which one did you use and why did you switch?

We previously used Extreme Networks. We switched from 802.11n to 802.11ac, and Aruba was rewarded the bid mainly due to cost.

What other advice do I have?

Honestly, and simply put, I would look elsewhere. I feel this company falls short on its promises, has been a pain to work with, and the product I feel is inferior to its… more»

Which other solutions did I evaluate?

Before choosing this product, we also evaluated Cisco, Extreme Networks (Enterasys at the time), and Xirrus. This process was completed before I came aboard.
Romal Amarkhail
Real User
Network Engineer
Jun 05 2018

What is most valuable?

The most important feature is all about the two wavelengths, the 2.4GHz and the 5GHz, and the access points which are connected to this wireless controller. The perfect thing is that if we really want to know where a specific user is… more»

How has it helped my organization?

Before we used Aruba Wireless we had individual access points connected to our switches. We didn't actually have a centralized switch that could control all of our access points. Now, bringing the Aruba Wireless Controller into production… more»

What needs improvement?

The speed could be better. I heard that Aruba is trying to shape the speed inside the wireless controller, but that has not been adopted yet. If they put some kind of mechanism inside the wireless controller for the speed such that, "Okay… more»

What's my experience with pricing, setup cost, and licensing?

It's not expensive. That is the reason we switched to Aruba.

What other advice do I have?

Take the training at first and then implement it. Be sure to have full knowledge of your network, know how your network has been set up. And have a senior engineer or have one of the Aruba engineers so they can help you with the project… more»
Find out what your peers are saying about Aruba Networks, Cisco, Ruckus and others in Wireless LAN. Updated: September 2019.
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Real User
Associate IT Director at a non-tech company with 51-200 employees
Apr 09 2018

What is most valuable?

We appreciate that the Instant models do not require a dedicated "controller" to manage the APs. This cost saving allowed us to purchase more APs in our initial order. We… more»

How has it helped my organization?

Increased productivity with mobile devices has improved by expanding wireless coverage throughout the building. While our building has been covered by the Aruba APs… more»

What needs improvement?

Customer service really needs to be improved. If the customer support was better, I would recommend it to others more than I do now. I say that even though we are… more»

What's my experience with pricing, setup cost, and licensing?

Pricing is competitive. Licensing is needed to maintain access to the latest firmware, which wasn't made clear originally when we started with Arbua (or things changed… more»

If you previously used a different solution, which one did you use and why did you switch?

We did for a very brief time, it was a consumer "off-the-shelf" product to get us by in strategic locations in our building. It was not intended to be a long-term… more»

What other advice do I have?

We currently utilize the Aruba Instant 205 and older Instant 105 models. I would give both models a rating of an eight out of 10. We will be upgrading this summer to move… more»

Which other solutions did I evaluate?

No, we received guidance from others in our community and stuck with Aruba.
MarcoPiazzalunga
Reseller
Networking Solution Architect at ALE
May 26 2019

What is most valuable?

The most valuable feature of Aruba Wireless is application monitoring. I can choose which application can connect. You can select the menus. It's very important that it's easy.

How has it helped my organization?

We just use Aruba Wireless to provide our wireless connections.

What needs improvement?

Aruba Wireless has already improved all that we need. There is a new version, 8.x, that provides a mobility controller. They probably upgraded their cloud servers. We have Mobility Manager. The idea… more»

What's my experience with pricing, setup cost, and licensing?

We do not have a leased license with Aruba Wireless. We bought ours earlier. We don't use the cloud solution of Aruba. We bought the license for life. We don't rent the license or pay a monthly fee.

What other advice do I have?

Aruba Wireless is very expensive. They changed a lot of models in the last two years. The cost has increased quite a lot in my local area. Other than costs, it depends on whether you have a discount… more»

Which other solutions did I evaluate?

We are looking at Stellar solutions currently as an alternative: OmniAccess Stellar solutions. The new product line from Alcatel is what we are using for it.
Real User
Sr. Systems & Network Administrator at a tech vendor with 501-1,000 employees
Mar 18 2018

What is most valuable?

The controllerless feature. It will randomly pick one of the APs to be the designated master. If that access point fails, the role is moved to another AP. This saves a lot… more»

How has it helped my organization?

It provided an easy WiFi solution for our branch offices to deploy. We could usually have them up and running from out-of-the-box in about 10 minutes.

What needs improvement?

There is plenty of room for improvement. Reliability of a flawless upgrade after the 4.x releases is rare. There is a lot of manual intervention required lately due to… more»

What's my experience with pricing, setup cost, and licensing?

Trial different solutions and compare pricing to how well they perform, their stability, how easy it is to maintain, etc.

If you previously used a different solution, which one did you use and why did you switch?

The other way around, we have switched away from Aruba to Ruckus. Aruba’s poor performance and random upgrade issues caused too much time consuming maintenance and… more»

What other advice do I have?

Perform a site survey and get a model that supports the latest AC technology. At first, the product was a solid 10. As time went on, and newer firmware was released, the… more»

Which other solutions did I evaluate?

At the time when we first started using them, we did not evaluate other options. They seemed to be only ones back then who could cluster APs without requiring a separate… more»
Mathew Simupande
Real User
HPE Business Development Manager at a tech services company with 201-500 employees
Aug 06 2018

What is most valuable?

The central management system. It's called Aruba Central, which allows you to manage the APs, the switch, and the controllers, etc.

How has it helped my organization?

It makes things easier because it's SD-WAN. With the central management system, I'm able to access each device. I can configure one device and then it provisions all the other devices with the same… more»

What needs improvement?

The management system would be better if it were more polished, if it had a better interface like, for example, Meraki.

If you previously used a different solution, which one did you use and why did you switch?

I used to use Meraki but with Meraki, if you stop paying for the licenses, you basically don't own the device. Once you stop paying for the licensing, the device is pretty much dead.

What other advice do I have?

My advice would depend on the needs. It depends on what size of business you have and what you are looking to accomplish. In general, I'd recommend Aruba Wireless. The only other thing I would let you… more»

Which other solutions did I evaluate?

I did look at Ubiquiti because the price point was cheap. But after looking further into it, the main reason I chose Aruba was because they have a lifetime warranty on their APs.
Bhagat Singh
Real User
Head of IT Department with 201-500 employees
Aug 14 2018

What is most valuable?

It delivers constantly, there is no break in the internet using these devices. It also automatically gets connected when the internet comes back. Failure is very low.

How has it helped my organization?

The benefit is the constant delivery of internet bandwidth. Everybody is getting internet access properly. When 40 - 50 people are sitting in a small area it is capable of delivering internet to them… more»

What needs improvement?

What I would like to have with these kinds of devices is the most enhanced security. For example, if I could apply security from wireless devices, that would be great. I would also like more enhanced… more»

If you previously used a different solution, which one did you use and why did you switch?

I wanted experience using more products. We were already using another product but I thought, "Okay, let's try Aruba this time and see what the feedback is like." I thought Aruba would give me better… more»

What other advice do I have?

I would definitely recommend Aruba devices. I rate Aruba Wireless at nine out of 10 because of the performance and stability of the product. It's not a 10 because it needs enhanced security and a more… more»

Which other solutions did I evaluate?

We were looking at different products for our new premises. Aruba was known to me so I compared Aruba with Ruckus.
Dale Nevarez
Real User
Network Administrator at a K-12 educational company or school with 1,001-5,000 employees
Mar 13 2018

What is most valuable?

AirWave (monitoring tool) If there is a network issue, there are so many ways to access the monitoring application. Also there are maps and labels to tell you exactly where an issue may be. The TAC Service is very responsive and persistent.

How has it helped my organization?

It has great equipment for wireless AP needs. We purchased 1000 units for each floor of our schools. They have a ton of useful business-related features and security features, but the biggest selling point was the ability to create two different SSIDs to control public versus private wireless… more»

What needs improvement?

There is so much licensing, you literally pay for every solution, add-on, or cool feature. Compared to others, we were in the middle with pricing, but as you start to invest more into features it will get very pricey.

What's my experience with pricing, setup cost, and licensing?

We will be buying the ClearPass solution, which will be pricey. However, in the trial version, it has even more tools to manage a busy network.
See 25 More Aruba Wireless Reviews

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Aruba Wireless Questions

What is Aruba Wireless?

Aruba deliver superb Wireless performance and multi-user MIMO aware ClientMatch to boost network efficiency and support the growing device density and app demands on your network.
Also known as
Aruba WLAN, HP WLAN, HP Wireless
Aruba Wireless customers
Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
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