We performed a comparison between Atlassian Confluence and OpenText Content Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."The solution is very intuitive and provides excellent content management."
"The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere."
"What I find the most valuable about Confluence is how easy it is to use."
"It seems highly scalable. There are 500 end users using this solution."
"It's easy to search for information."
"The most valuable feature is the accessibility from different sites for different colleagues and the search option."
"The initial setup is very easy."
"The most valuable features is its design documentation abilities."
"It has a robust search but has often been difficult for people to learn."
"I did not face issues with the product's scalability...The solution's technical support is good."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The product can be integrated with different solutions."
"An advantage is integration with your IP directory."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"When we import the data in Confluence from Word or any other document, the formatting is not correct."
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."
"The roadmap feature should be made easier to work with and modify. It's not really scalable."
"There could be an option to collaborate with other users while editing the documents."
"RAM usage seems to be higher than it should be."
"Atlassian Confluence is not really a community-friendly solution."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"The scalability for larger companies could be improved."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The ease of use should be addressed."
"The product could improve its scalability."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The stability of the solution is an area of concern where improvements can be made."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while OpenText Content Manager is ranked 10th in Enterprise Content Management with 21 reviews. Atlassian Confluence is rated 8.2, while OpenText Content Manager is rated 7.6. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Microsoft Purview Records Management.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
