Anonymous UserBot Developer at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"By using SNMP configurations and Excel, I was able to read the mail. I used this functionality to categorize the fabric, then I used this information to correlate the value to Jira along with Excel."
"I utilize all the commands provided by Automation Anywhere, such as all the recorders. I use these commands to develop my processes and bots."
"The training and resources for this tool are very good. They are so simple that anyone can easily learn it. One of the tool values is its ease of use."
"We have the MetaBot feature, which is valuable because we can read reusable components in the MetaBot, then use them as a framework."
"With Automation Anywhere you can read and extract CSV data easily. You don't need multiple commands to read it."
"The core functionality, the ability to automate these tasks and to interact, both with our own in-house software solutions as well as with our customers' and vendors' solutions and portals, has been incredibly valuable for us."
"We valued the ease of use, when we were thinking about scaling out to the business. The recording feature, while not a developer tool - it is a tool for a business user who may not possess the thought process of a developer - we valued that in our evaluation."
"It extracts what the IQ Bot does, converting it and ensuring the entire process right from the input to the output and is fully automated. It is digitizing a particular process, which is really great."
"The most valuable feature of Blue Prism's Virtual Workforce is that it is quite stable."
"The product itself is quite mature."
"I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool."
"Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration."
"The user performance is the most valuable feature."
"This solution comes with a lot of good features."
"Ability to see the blueprint of the design executed alongside the actual process."
"The ease of building automation and the development environment"
"We have HTML mode and Window mode, but Automation Anywhere is limited in this. It would be better if they were able to provide different specification modes."
"With the PDF command, you can only read structured data. If your data is in an unstructured format, there is no command for it in Automation Anywhere. Then, people need to use Python coding if their data is in unstructured format. Therefore, Automation Anywhere needs to improve in the PDF area."
"The Excel part needs improvement because we use it as a database. Right now, we are using UiPath for this feature, as that RPA tool allows us to sort, search, and filter in Excel databases."
"The IQ Bot is pretty immature, in regards to AI and machine learning. I would like them to add additional logic."
"Reliability and error handling should be improved."
"One thing about it that we have not found to be exceptionally useful are the built-in bot analytics, the Bot Insights. From our own extensive experimentation, as well as from what we've understood from other people using this solution, we've been able to come up with better solutions using our own in-house analytics and our own systems than through theirs."
"On the cognitive side, some of their competitors, when we were originally shopping, were a little more advanced in that space. Making use of probabilistic outcomes and presenting them to a business user is a feature that, at the time of our evaluation, did not feel like a strong, mature solution for Automation Anywhere. Nevertheless, they won our business. That is one feature where I feel they are trying to make investments to address those gaps."
"It would be great if video analytics could be brought in as a third-party product integration or on the Automation Anywhere platform. I would like the video analytics to be integrated within the next two years. Right now, most people are using third-party tools. Video can be translated into an image and information can be picked up from that, then translated into meaningful insights to make decisions."
"Several things need improvement, like ease-of-use, adding tended robots, adding process recording, and updating the look and feel so it seems modern."
"The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive."
"Blue Prism is slightly difficult for the non-technical user."
"The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on."
"The cost is a bit high. Other tools are much cheaper."
"Selecting the right business processes that are stable enough to automate can be challenging."
"There's a need to deal with unstructured input with RPA."
"Lacking advance features like CIO and optical character recognition"
"Their overall pricing falls in the middle of the market. Cost-wise, Automation Anywhere is quite expensive because of their analytics, IQ Bots, and MetaBots. For a standalone machine, the pricing is okay. When adding in the licensing for IQ Bots (or MetaBots), it can become quite costly."
"The control room access gives the ability to create different roles, which helps when purchasing additional licensing."
"They recently launched a Community Edition, which is okay, but they should have done this a long time ago."
"I believe it is $10,000 for Bot Creator."
"In most of the cases, the product value is very good. If the infrastructure, implementation, and framework are good, then generally, the client can get a good return on investment."
"There are some additional costs beyond the standard licensing fees. There are a couple of add-ons we've looked at: The IQ Bot for OCR and machine-learning were add-ons, as well as the Bot Insights - the analytics."
"Price is where I'm least satisfied. Other vendors are more willing to offer discounts."
"More than 40 to 50 percent of the IT budget will be for the cost of automation projects in the coming years since these projects enhance operations add value."
"Pricing can be negotiated in situations where there will be heavy usage."
"The licensing structure is complex and the minimum contract length is three years."
"We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."
"There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive."
"Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually."
Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with intelligent software bots – AI-powered digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only cloud-native and web-based automation platform combining RPA, artificial intelligence, machine learning and analytics, yielding significantly lower TCO, higher security, and faster scalability than legacy monolithic platforms. Its Bot Store is the world's first and largest marketplace with more than 1,200 pre-built, intelligent automation solutions. Automation Anywhere has deployed over 2.8 million bots to support some of the world’s largest enterprises across all industries in more than 90 countries.
For additional information, visit www.automationanywhere.com.
The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.
Automation Anywhere (AA) is ranked 2nd in Robotic Process Automation (RPA) with 268 reviews while Blue Prism Cloud is ranked 6th in Robotic Process Automation (RPA) with 16 reviews. Automation Anywhere (AA) is rated 8.6, while Blue Prism Cloud is rated 7.8. The top reviewer of Automation Anywhere (AA) writes "Has the ability to customize and build out the platform to make it more useful and valuable". On the other hand, the top reviewer of Blue Prism Cloud writes "Additional functionality over the Enterprise version make good over the difficulty of installation". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, Kryon RPA and IBM Robotic Process Automation (RPA), whereas Blue Prism Cloud is most compared with Blue Prism, Microsoft Power Automate, UiPath and ABBYY FlexiCapture. See our Automation Anywhere (AA) vs. Blue Prism Cloud report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.