RPA Automation Anywhere Reviews, Competitors and Pricing

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Prateek Kapoor
Real User
Global Intelligent Automation & Transformation Leader at a tech company with 5,001-10,000 employees
Featured Review

What is most valuable?

MetaBot is the most valuable feature. Other products have robotic functionality but MetaBot is a kind of functionality by which code is created. For example, if you log in to the SAP Ariba portal and… more»

How has it helped my organization?

With the above bot in place, the cash-collection process will actually improve. One of our other use cases is that in our general ledger process, our accountant was actually doing cash-to-bank… more»

What needs improvement?

There is room for improvement when this application is used in a Citrix-based environment. Another thing I have noticed is that the previous version does not have log functionality. If an external… more»

What's my experience with pricing, setup cost, and licensing?

They're very flexible around pricing and licensing.

What other advice do I have?

Go slow. Don't rush into things. Try to adopt this implementation around the business strategy your organization has. Don't follow other organizations blindly. Have a digital policy around adopting… more»

Which other solutions did I evaluate?

We evaluated: * Automation Anywhere vs Blue Prism * Automation Anywhere vs UiPath * Automation Anywhere vs NICE * Automation Anywhere vs WorkFusion However, the Automation Anywhere payment plan, the… more»
Logeshbabu Jothy
Real User
Head Transformer at FLSmidth
Sep 24 2019

What is most valuable?

I would say the entire Automation Anywhere RPA functionality is the most valuable part of the product because it helps me to automate the mundane interpretative task. That is where most of my team… more»

How has it helped my organization?

The product is improving our company in a number of different ways through the automation it helps us to create. I would say like the AR function is completely automated right now, but we are in the… more»

What needs improvement?

At least for our requirements, whatever version we have been using till now — I think the current version 11.3.2 — is fantastic and more than we could use as we grew with the product. Any additional… more»

What's my experience with pricing, setup cost, and licensing?

They are already coming out with a community license, which is really good. That's something that I wish to have.

What other advice do I have?

If I were to rate this product on a scale of one to ten where ten is the best, I would definitely rate them nine. It is not a ten because of what may be my ignorance of the entire Automation Anywhere… more»

Which other solutions did I evaluate?

We had looked at a lot of prominent players in the market and examined the different options as well, like Blue Prism and UiPath. Automation Anywhere was the one company who was flexible in terms of… more»
William "Sonny" Kocak
Vendor
Sr. RPA Developer at a financial services firm with 5,001-10,000 employees
Jan 01 2019

What is most valuable?

Its integration with source control is very refreshing. There could be a little bit more maturity around how to do some of the features, but not having to go outside the… more»

How has it helped my organization?

There was a large number of individuals who were doing the data collection and artifacts collection, and they were actually a third-party. The solution improves our… more»

What needs improvement?

Regarding the integration with source control, when there's a large number of operations the bulk operations need a little bit more maturity. Also, regarding the UI, once… more»

What's my experience with pricing, setup cost, and licensing?

Automation Anywhere's pricing is competitive. That's obviously something that attracted our company to it. They're very well priced. I can't speak to let's say UiPath or… more»

If you previously used a different solution, which one did you use and why did you switch?

Our company didn't have any RPA enterprise-capable tools. I don't know what motivated them to learn about it. It may have come down from the executive level saying, "We… more»

What other advice do I have?

Do your homework, talk with the team, get your questions, read through the documentation, and then decide on your platforms and make sure you really focus in on whether… more»

Which other solutions did I evaluate?

The shortlist was Pega's RPA and UiPath. Blue Prism was in the top-ten but they were not in the shortlist because they never responded to calls. It was felt that if they… more»
Find out what your peers are saying about Automation Anywhere, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: October 2019.
371,917 professionals have used our research since 2012.
Real User
Automation Manager - Nordic at a financial services firm with 1,001-5,000 employees
Jan 21 2019

What is most valuable?

One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes. In… more»

How has it helped my organization?

Through the software, we have been able to reduce the time that we spend on manual, repetitive tasks, so that we can focus on activities that add value to the business or to our partners and… more»

What needs improvement?

The main things I've found that could be better are small things that can be annoying when you're using them a lot. I would recommend they add a feature where, if you mark the start of an "If"… more»

What's my experience with pricing, setup cost, and licensing?

We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a… more»

What other advice do I have?

My advice is to get started and get help. It's very useful to have consultants come in to help you get started. That will kick-start your implementation journey. Also, look at it as a journey. You… more»

Which other solutions did I evaluate?

We evaluated Blue Prism at the time. We did the assessment together with Accenture and I think they actually recommended Blue Prism vs Automation Anywhere. I find that a lot of the consultants in our… more»
Priya Batish
Real User
Business Advisory Manager (AVP) at a tech services company with 10,001+ employees
Sep 22 2019

What is most valuable?

#1.You don't have to really code anything, as it gives you a good interface (UI), because the components are already preconfigured, you have to just a drag and drop sequence in terms of how you want… more»

How has it helped my organization?

We see the application in the # BPO space, # Finance and accounting, # Health care in terms of claim processing. E.g. in F&A, if you're doing invoice processing where the entire process is manual, and… more»

What needs improvement?

#1 Exception Management and Notification: When you are making a code, and there is a happy path and exception management mechanism, it would be nice if there was feedback in terms of whether this is… more»

What's my experience with pricing, setup cost, and licensing?

# Licensing: One of the components of key drivers for us to renew our contract is AI or automation. As an organization, we are moving toward smarter operations. Our pricing a year ago was $600 per… more»

What other advice do I have?

It is easy to use, but I realize that the effectiveness of the platform depends on the coder and how he is doing the coding. This is my experience, because I have seen that the quality of the… more»

Which other solutions did I evaluate?

There are two or three more tools in the market such as Blue Prism, UI Path, but I think the preference was given to Automation Anywhere. I have only worked with Automation Anywhere. Understand why… more»
Sharad Soni
Real User
Director Of Innovation at Quantum AI
Feb 03 2019

What is most valuable?

What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation… more»

How has it helped my organization?

A lot of clients I work with have legacy systems and a lot of API access is not available. Some of the systems might be running off a server located somewhere else, while some would be running on a… more»

What needs improvement?

Automation Anywhere is troublesome for some people because of the way it is organized. It's organized as an encrypted script, which gets run via a domain-specific language which the user sees. There's… more»

What's my experience with pricing, setup cost, and licensing?

If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to… more»

What other advice do I have?

It's a very dynamic market and everyday new tricks are being discovered. My advice would be: Look at your process. If your process is screen-based, doesn't have a lot of things to do with APIs, go for… more»

Which other solutions did I evaluate?

Every tool has its own drawbacks. Blue Prism would probably be an eight out of ten, but the nearest comparable tool to Automation Anywhere would be Softomotive WinAutomation. They both work on the… more»
ShripadMhaddalkar
Real User
Director of Operations at XLNC Technologies
Jul 10 2019

What is most valuable?

Automation Anywhere has multiple features in it. If you could look at the agnostic tools that are available on the market, almost everybody has a similar features, but Automation Anywhere has quite a… more»

How has it helped my organization?

I have worked in Dubai, and we implemented RPA for one of the major retail giants. We started out with one process (bank reconciliation) and scaled up to almost 200 bots in six months. Sales was… more»

What needs improvement?

Automation Anywhere is a tool. It is not able to go ahead and extract the hand-written documents. Most of the automation tools that we have in the market are not able to get an accuracy of close to 80… more»

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing of Automation Anywhere plays an important rule in the Indian market because in the Indian market $10,000 USD is too much. Hence, the pricing tends to go down depending on the… more»

What other advice do I have?

It's the best product that we have at this moment. Start small. Don't take big steps if you are automating.

Which other solutions did I evaluate?

I have been working in RPA for almost two to three years now. We started off with Softomotive. Then, we began working with UiPath and Automation Anywhere. We have (or are currently working on) PoCs… more»
Guruprasad Belle
Real User
AVP at a software R&D company with 10,001+ employees
Sep 24 2019

What is most valuable?

To be very honest, I've not had the opportunity to go through all the features of Automation Anywhere. This feature where it can use a bot to go between a user and into other systems as a robot and do… more»

How has it helped my organization?

As far as how the product has helped us improve our organization, we may be a bit premature to just to say that it has already decreased the workload. But looking into the decrease in the ticket… more»

What needs improvement?

One of the challenges that I think should be resolved — from what my team was telling me — is that Automation Anywhere is not able to connect to a database directly. I have not evaluated this myself… more»

If you previously used a different solution, which one did you use and why did you switch?

One of the major reasons why we went with Automation Anywhere is that our company could have a global MSA (Master Service Agreement), where we could use this particular tool for our end customers… more»

What other advice do I have?

The primary advice which I would give to someone considering automation tools, in general, is don't just go for any RPA tool (Robotic Process Automation). You want to be sure that the tool you choose… more»

Which other solutions did I evaluate?

We evaluated Softomotive and UiPath. With Softmotive, the performance was a concerned. It was breaking in many places. That is what we observed. With UiPath, it was good. It has got a lot of… more»
Real User
Technical Lead - Robotics at a tech services company with 10,001+ employees
Sep 16 2019

What is most valuable?

The whole package that Automation Anywhere offers is really good. The variety of commands that it offers made to play well with other integrations. It could be using a C# module, code on JSM, the APIs — I want to use database XM. Ultimately, I want to use anything that makes it friendly for me to… more»

How has it helped my organization?

Automation Anywhere has helped our organization to operate by working on AA-level development without all the trouble of having VMs set up, setting up ports for it, having the environment so that the developers can work on it, etcetera. With Automation Anywhere, I don't think we need a technical… more»

What needs improvement?

In my current role, the only thing that I focus on is how sustainable the code is. It has to run for a long time — years. I am expected to run extensive testing. So, in this position, I'm working on the current stability of all the commands and how that can play into the future. I'm not looking for… more»

What other advice do I have?

For those who are considering Automation Anywhere as a solution, I would ask how good their team was already. To take on a new product and take a chance that people will try to enhance their skills by learning it may not be the best course of action. Many will have to learn something new and do… more»
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User Assessments By Topic About Automation Anywhere (AA)

Find out what your peers are saying about Automation Anywhere, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: October 2019.
371,917 professionals have used our research since 2012.

Automation Anywhere (AA) Questions

What is Automation Anywhere (AA)?

Automation Anywhere is the world’s largest provider of robotics process automation (RPA) software and the pioneer of the intelligent digital workforce. Over 1600 of the world’s leading enterprises deploy 1,000,000+ bots on the Automation Anywhere platform to automate their business processes in banking, finance, insurance, technology, telco, logistics and other sectors. Automation Anywhere has a global reach with 1600 employees and 500+ global partners that deliver products and services in over 90 countries.

Also known as
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
Automation Anywhere (AA) customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Read Archived Reviews
Automation Anywhere team at your service
Alain Mesnager –  Director Public Sector and Partner Relations at a software R&D company with 201-500 employees
Jack Wang – Senior Customer Success Manager at a software R&D company with 201-500 employees
Semyon Sergunin – Product Marketing, AI & Cognitive at a software R&D company with 201-500 employees
Joe Emde – Regional Sales Director at a software R&D company with 1,001-5,000 employees
Joe Emde – Regional Sales Director at a software R&D company with 1,001-5,000 employees
JoeEmde – Regional Sales Director at a software R&D company with 1,001-5,000 employees
Simon Vasquez – Sales Engineer - Cognitive Automation at a software R&D company with 1,001-5,000 employees
Ankit Dalal – Customer Success Manager at a software R&D company with 201-500 employees
Yu-Ju Chiang – Customer Success Manager at a software R&D company with 1,001-5,000 employees
AnoopNair – Solution Architect at a software R&D company with 201-500 employees
Rafael Serrano – RPA Consultant at a software R&D company with 201-500 employees
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