Automation Anywhere (AA) Overview

Automation Anywhere (AA) is the #2 ranked solution in our list of best RPA tools. It is most often compared to UiPath: Automation Anywhere (AA) vs UiPath

What is Automation Anywhere (AA)?

Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots that perform repetitive and manual tasks, resulting in dramatic productivity gains and business resiliency with less than one-year payback, on average. The company offers the industry’s leading web-based and cloud-native intelligent automation platform combining RPA, artificial intelligence, machine learning and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. Its Bot Store is the world's first and largest marketplace with more than 1,000 pre-built, intelligent automation solutions. With a global network of 2,000 partners, Automation Anywhere has deployed over 2.4 million bots to support some of the world’s largest enterprises across all industries. For additional information, visit www.automationanywhere.com.

Automation Anywhere (AA) is also known as Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise.

Automation Anywhere (AA) Buyer's Guide

Download the Automation Anywhere (AA) Buyer's Guide including reviews and more. Updated: April 2021

Automation Anywhere (AA) Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Automation Anywhere (AA) Video

Pricing Advice

What users are saying about Automation Anywhere (AA) pricing:
  • "There may be room for the product to be more competitively priced to excel in the market."
  • "They are already coming out with a community license, which is really good. That's something that I wish to have."
  • "Our pricing a year ago was $600 per license."
  • "Additional costs will be for the machines and the number of machines that you are using. You can deploy virtually as well as on physical machines. In both the situations, you do need to allocate a certain budget for securing the machines and where the software will be installed and running. The machines cannot be used for anything else, because only a certain bot can run at a certain time. You need to be very particular about your scheduling of running the bots, and while the bot is running nobody can use the machine. You cannot have an agent working on a machine and the bot running in the background. It has to be completely dedicated. Then there are the network bandwidth requirements and space requirements, which are additional costs apart from the licensing and software costs. The developer is also going to charge you for their coding time too."
  • "We have saved customers 400% in terms of time saved by implementing this product."
  • "The pricing and licensing of Automation Anywhere plays an important rule in the Indian market because in the Indian market $10,000 USD is too much. Hence, the pricing tends to go down depending on the customer relationship with the partner: A starter pack is $10,000 and an enterprise pack is $100,000. If you go through an implementation partner, you can get good deals. They can save some money."
  • "The major reason that we selected Automation Anywhere was the licensing model."
  • "If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings. This is from only doing development for about a year and a half."
  • "We're just starting to renew our license, and we were quoted $115,000 without the IQ Bot. The IQ Bot is another $30,000. This is with very limited pages, as we go through our first projects. The majority of the cost was for ten days of onsite training."
  • "Automation Anywhere University is pretty good. They make it available free for everyone."

Filter Reviews

Filter by:
Filter Reviews
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
LJ
Logeshbabu Jothy
Head Transformer at FLSmidth
Real User
Sep 24, 2019
Has the ability to customize and build out the platform to make it more useful and valuable

What is our primary use case?

We've done a lot of automation with the product in the last two years. We started with accounts receivable processes in finance. I would say like AR function is one of the most mature functions in the product right now because we almost automated all the aspects of accounts receivable. We have also started looking at automating the accounts payable process as well. I've only mentioned finance at this point, but we also have done a lot of automation with IT, as well as with procurement. Right now the penetration is higher with the support functions but we are also looking at different ways to… more »

Pros and Cons

  • "The ability to create automation itself is a benefit that reduces human error and enhances efficiency. Technical support is unsurpassed."
  • "It is difficult to learn all the possibilities that the product and automation itself offer."

What other advice do I have?

If I were to rate this product on a scale of one to ten where ten is the best, I would definitely rate them nine. It is not a ten because of what may be my ignorance of the entire Automation Anywhere platform. Probably I'm not aware or don't know the complete suite of assets. I'm not in a position to rate it a ten. To rate Automation Anywhere a ten means I should have complete knowledge of the product and I am sure there are things I have not yet explored. As far as advice, the normal tendency — and the mistake often made by organizations — would be to commit at the time of vendor selection by…
Priya Batish
Business Advisory Manager (AVP) at a tech services company with 10,001+ employees
Real User
Mar 23, 2021
While the platform is feature-rich and easy to use, it is the skill of the coder that determines how well the platform is leveraged

What is our primary use case?

Most of our automation happens on Automation Anywhere. While the automation is being done, we use it as a platform. Then, depending on the number of users/ bots needed, we apply for the corresponding licenses. The good thing about Automation Anywhere is that any process: 1. Which is repetitive, rule-based, and only requires you to do collect/ edit information on the application frontend can be automated. Therefore, Automation Anywhere makes for a good use case. 2.Wherever the process is deterministic, with no decisions to be made, you can use it. It can automate any processes where 3. Process… more »

Pros and Cons

  • "There are multiple levels of cloning. In case screen cloning doesn't work, you can do object-based cloning or keystroke-level cloning, depending upon what parameters are available to you and what is the level of information that you capture. You can traverse between object cloning, which is the lowest form of cloning to a stroke-based cloning, which is like taking care of each keystroke-level which is made by the agent."
  • "My experience has been that if the person who codes the bot is not very well-trained, then they might create unstable bots. So, it's not the platform. It is just how somebody has coded the bots which can bring lot of instability to them. I recommend that when you are using a coder that the person well-trained and have a good amount of experience already working on bots. They shouldn't be newbie or beginner who comes in to code because that will impact the quality of the code itself."

What other advice do I have?

It is easy to use, but I realize that the effectiveness of the platform depends on the coder and how he is doing the coding. This is my experience, because I have seen that the quality of the automation is as good as the person who is using it. In Automation Anywhere, the skill set of the coder really determines how good the automation is, which is why I am making it a eight (out of 10), not 10 (out of 10). Because while the platform is feature-rich and easy to use, it is the skill of the coder that determines how well the platform is leveraged. I' am now mainly driving AI at my company. RPA…
Learn what your peers think about Automation Anywhere (AA). Get advice and tips from experienced pros sharing their opinions. Updated: April 2021.
475,705 professionals have used our research since 2012.
ShripadMhaddalkar
Director of Operations at XLNC Technologies
Real User
Jul 10, 2019
The product has a direct positive impact on the customer's lifecycle as ROI is received in span of 12 months

What is our primary use case?

Our company is an implementation partner for Automation Anywhere, and XLNC Technologies is a consulting organization for whom I work. I am the head of delivery operations. We are working with around 14 clients who are on Automation Anywhere. We have been able to recommend and further resell starter and enterprise packs. Implementations performed by us scale up from one bot to 10 bot runners My primary use case for Automation Anywhere would be the one which yields higher ROI , has repetitive tasks to be performed and doesnt involve fuzzy logic for sure . Cases that we have achieved success are… more »

Pros and Cons

  • "This boosts the customer confidence and experience. When the customer experience increases, obviously sales will increase."
  • "It is highly scalable on cloud and virtual machines."
  • "Automation Anywhere is a tool. It is not able to go ahead and extract the hand-written documents. Most of the automation tools that we have in the market are not able to get an accuracy of close to 80 to 90 percent on hand-written documents. So, I'm eagerly looking at a release from Automation Anywhere, wherein they could plug in an LP or look at some sort of a platform which could convert hand-written documents into a readable format. If they could bring in they own platform, this would make a big in-roads for the entire automation industry."

What other advice do I have?

It's the best product that we have at this moment. Start small. Don't take big steps if you are automating.
Guruprasad Belle
AVP at a computer software company with 10,001+ employees
Vendor
Sep 24, 2019
Enhances productivity and business processes and it can do whatever humans can do and still provide a level of security

What is our primary use case?

We have ITMS (IT Service Management) and there are a lot of support tickets which are coming into that service site. As an enterprise application, there are too many tickets to handle live. This system is being used by service desk employees to enable them to address all the issues that customers are facing which they are tasked to resolve. Because the number of tickets is huge, managing those services and change requests is complicated to handle manually. We use Automation Anywhere now to process these tasks wherever it is not necessary to use the API to process the handling of requests. If… more »

Pros and Cons

  • "There is one user registration process in one application where there is no API which has been published by that framework. This is a very proprietary in one application by a third-party. So, there was a help desk, and whenever a call went to the help desk, they had a front-end where they created these user registrations. Now, this is completely automated for all employees who are onboarded. We receive the data, it is put it into Excel, and from Excel, it will update it into the particular tool where the registration happens."
  • "There can be some options to connect to the database directly where we should be able to add some data."

What other advice do I have?

The primary advice which I would give to someone considering automation tools, in general, is don't just go for any RPA tool (Robotic Process Automation). You want to be sure that the tool you choose will solve some issues and resolve your problems. I've seen people just take any RPA tool just to say that they are using some RPA. It is not a status symbol, it is a tool for business. You need to define the problem and that RPA is the way to go to resolve the issue and improve business function. If there is a process which cannot be completely automated using any scripts, and human intervention…
Technica3594
Technical Lead - Robotics at a tech services company with 10,001+ employees
Real User
Sep 16, 2019
When used to its full capabilities this automation tool can save time, effort, cost and create efficiency

What is our primary use case?

My company' objective in using this tool is to automate every rule-based operation possible. We're looking forward to automating anything that does not need a human to make a judgment call. We have automated most operations in several applications, including mainframe, Linux, web-based URLs, Citrix automation, and in Excel extensively. We have done a variety of projects but we are looking forward to growing more into other areas that we have not yet explored. The biggest value that I see from the product is the way it works in general. The unattended mode that Automation Anywhere promotes… more »

Pros and Cons

  • "An easy to deploy and learn automation tool that can save resources, effort and money."
  • "It is not always predictable 100% of the time. While it has improved with each version, some unexplained issues still exist."

What other advice do I have?

For those who are considering Automation Anywhere as a solution, I would ask how good their team was already. To take on a new product and take a chance that people will try to enhance their skills by learning it may not be the best course of action. Many will have to learn something new and do better than they did with previous solutions by learning and using AA. If the response is that they have hardcore developers, web designers, C# developers, etcetera. They may be looking for quick resolutions, hardcore development and coding bit. They will want any other product or UI that appears to…
Kalyan Bitra
CTO at Sage IT
Video Review
Real User
Jun 10, 2019
The ease of visibility in the processes which are working is its most valuable feature

What is our primary use case?

One of the biggest challenge that everybody has, and all the customers are thinking, my process has no structure or doesn't follow a pattern. That is the biggest challenge that everybody thinks. Even though our human minds are very powerful, there is a logic behind it. We try to go to customers, and say, "There is a logic always, so how do we apply the logic? The Automation Anywhere product enables us to do that. What you are doing in a repetitive task, or even some of the aspects of cognitive processing, combine both of those things together and build solutions. We build solutions for the oil… more »

Pros and Cons

  • "The document management processes that IQ Bot gives has very good functionality of how you can actually take unstructured data and make sense out of it, connecting inferences, then making the data available to the user. So, IQ Bot is one of the best tools that I can think of in that aspect. This solves the problem of various document structures, document formats, etc."
  • "We did use quite a bit of Citrix automation. Of course, AI Sense helps you through that. There are two big challenges that I can think of with Citrix automation. Your making multiple hops into end-to-end systems. As you are rating the screen, which is a screen within a screen, which is what Citrix automation is, the complexity increases. That is where the two things will come in: the tool's functionality and the beauty of design. These two have to come in together to make it work. If you don't have one or the other, it's not going to work."

What other advice do I have?

The ease of use is one of great assets for Automation Anywhere. I would want it to be continued in this fashion. Of course, there is still always room for improvement for any product, but we do that as well. On the tools' side of it, when I look at it, a lot of commands have ease of use with every task, whether it is Excel or PDF, each are commonly used tasks and automatically available to you. Again, there are some that we may to develop. I went through most of the Automation Anywhere courses: Architecture courses and even RPA for the business user courses. The courses are very good. It also…
BPMan456
BPM Analyst at a financial services firm with 1,001-5,000 employees
Real User
Top 5
May 5, 2019
Provides time savings, monetary savings, and risk reduction

What is our primary use case?

We use it enterprise-wide for HR, IT, and in the front-end of our transfer agency. The bot helps organizes certain HR classes, letting the organization know when classes have not been completed. We have uploaded certain fund model data to third-party portals. We can set up new accounts in less than a week, where it use to take months.

Pros and Cons

  • "It integrates with different types of applications, so we can automate our business partners' redundant, repetitive tasks."
  • "I noticed that from version 10.5 to 11.3 the number of clicks to start a bot through the Control Room and Schedule Manager have increased. In certain cases, I would like to see that become simpler, faster, and easier."

What other advice do I have?

Make sure you understand what your needs are: * Whether it's front-end or back-end? * What interfaces do you want to use? * Do you need an IQ Bot or some type of cognitive machine learning tool? Understand what the different tools from the different vendor do, because they are becoming more similar, but they are still designed for specific areas of a technology, whether it's the back-end, front end, or somewhere in the middle. You need to understand your own needs. Once you understand that, research the various tools thoroughly and make the best choice. The product functions well. The…
Venkata Sreedhar Nalam
Technical Architect at a financial services firm with 10,001+ employees
Real User
Sep 16, 2019
Enables us to automate processes that should not be manual but development and support are sluggish

What is our primary use case?

We have a lot of business use cases that we are using this tool to automate processes for. These include different business verticals, like credit, fraud, enterprise operations, and marketing. Each team has a separate dedicated RPA (Robotic Process Automation) team of its own. We primarily automate processes for the banking and financial sectors. This means all credit related stuff, such as loan applications and operations. I'm working on enterprise operations. We have different business processes that our business folks handle manually and our job is to automate them using RPA and the… more »

Pros and Cons

  • "Automation Anywhere helps improve our organization by allowing us to automate processes that should not be manual."
  • "Technical support is not very good and they sometimes promise what they cannot deliver. They promised us that they would implement multitrigger and according to sources delivery of that functionality is not in their plans."

What other advice do I have?

identifying the processes which need automation. If you're just trying to start up with your automation journey, the recommendation would be to identify low complexity fruits first, so everyone can get a taste of what automation can bring to the table. Then try to go for complex things, because if it fails, this will be a big obstacle in your journey. So, take smaller steps, then once everyone gets a taste of what automation can bring, there is no stopping necessary. Start slow, but scale and learn fast. On a scale from one to ten, one being the worst and ten being the best, I would rate…
See 355 more Automation Anywhere (AA) Reviews
Buyer's Guide
Download our free Automation Anywhere (AA) Report and get advice and tips from experienced pros sharing their opinions.