RPA Automation Anywhere Reviews, Competitors and Pricing

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Prateek Kapoor
Real User
Global Intelligent Automation & Transformation Leader at a tech company with 5,001-10,000 employees
Featured Review

What is most valuable?

MetaBot is the most valuable feature. Other products have robotic functionality but MetaBot is a kind of functionality by which code is created. For example, if you log in to the SAP Ariba portal and… more»

How has it helped my organization?

With the above bot in place, the cash-collection process will actually improve. One of our other use cases is that in our general ledger process, our accountant was actually doing cash-to-bank… more»

What needs improvement?

There is room for improvement when this application is used in a Citrix-based environment. Another thing I have noticed is that the previous version does not have log functionality. If an external… more»

What's my experience with pricing, setup cost, and licensing?

They're very flexible around pricing and licensing.

What other advice do I have?

Go slow. Don't rush into things. Try to adopt this implementation around the business strategy your organization has. Don't follow other organizations blindly. Have a digital policy around adopting… more»

Which other solutions did I evaluate?

We evaluated: * Automation Anywhere vs Blue Prism * Automation Anywhere vs UiPath * Automation Anywhere vs NICE * Automation Anywhere vs WorkFusion. However, the Automation Anywhere payment plan, the… more»
William "Sonny" Kocak
Real User
Sr. RPA Developer at a financial services firm with 5,001-10,000 employees
Jan 01 2019

What is most valuable?

Its integration with source control is very refreshing. There could be a little bit more maturity around how to do some of the features, but not having to go outside the… more»

How has it helped my organization?

There was a large number of individuals who were doing the data collection and artifacts collection, and they were actually a third-party. The solution improves our… more»

What needs improvement?

Regarding the integration with source control, when there's a large number of operations the bulk operations need a little bit more maturity. Also, regarding the UI, once… more»

What's my experience with pricing, setup cost, and licensing?

Automation Anywhere's pricing is competitive. That's obviously something that attracted our company to it. They're very well priced. I can't speak to let's say UiPath or… more»

If you previously used a different solution, which one did you use and why did you switch?

Our company didn't have any RPA enterprise-capable tools. I don't know what motivated them to learn about it. It may have come down from the executive level saying, "We… more»

What other advice do I have?

Do your homework, talk with the team, get your questions, read through the documentation, and then decide on your platforms and make sure you really focus in on whether… more»

Which other solutions did I evaluate?

The shortlist was Pega's RPA and UiPath. Blue Prism was in the top-ten but they were not in the shortlist because they never responded to calls. It was felt that if they… more»
Real User
Automation Manager - Nordic at a financial services firm with 1,001-5,000 employees
Jan 21 2019

What is most valuable?

One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes. In… more»

How has it helped my organization?

Through the software, we have been able to reduce the time that we spend on manual, repetitive tasks, so that we can focus on activities that add value to the business or to our partners and… more»

What needs improvement?

The main things I've found that could be better are small things that can be annoying when you're using them a lot. I would recommend they add a feature where, if you mark the start of an "If"… more»

What's my experience with pricing, setup cost, and licensing?

We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a… more»

What other advice do I have?

My advice is to get started and get help. It's very useful to have consultants come in to help you get started. That will kick-start your implementation journey. Also, look at it as a journey. You… more»

Which other solutions did I evaluate?

We evaluated Blue Prism at the time. We did the assessment together with Accenture and I think they actually recommended Blue Prism vs Automation Anywhere. I find that a lot of the consultants in our… more»
Find out what your peers are saying about Automation Anywhere, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: July 2019.
352,552 professionals have used our research since 2012.
Sharad Soni
Real User
Director Of Innovation at Quantum AI
Feb 03 2019

What is most valuable?

What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation… more»

How has it helped my organization?

A lot of clients I work with have legacy systems and a lot of API access is not available. Some of the systems might be running off a server located somewhere else, while some would be running on a… more»

What needs improvement?

Automation Anywhere is troublesome for some people because of the way it is organized. It's organized as an encrypted script, which gets run via a domain-specific language which the user sees. There's… more»

What's my experience with pricing, setup cost, and licensing?

If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to… more»

What other advice do I have?

It's a very dynamic market and everyday new tricks are being discovered. My advice would be: Look at your process. If your process is screen-based, doesn't have a lot of things to do with APIs, go for… more»

Which other solutions did I evaluate?

Every tool has its own drawbacks. Blue Prism would probably be an eight out of ten, but the nearest comparable tool to Automation Anywhere would be Softomotive WinAutomation. They both work on the… more»
ShripadMhaddalkar
Real User
Director of Operations at XLNC Technologies
Jul 10 2019

What is most valuable?

Automation Anywhere has multiple features in it. If you could look at the agnostic tools that are available on the market, almost everybody has a similar features, but Automation Anywhere has quite a… more»

How has it helped my organization?

I have worked in Dubai, and we implemented RPA for one of the major retail giants. We started out with one process (bank reconciliation) and scaled up to almost 200 bots in six months. Sales was… more»

What needs improvement?

Automation Anywhere is a tool. It is not able to go ahead and extract the hand-written documents. Most of the automation tools that we have in the market are not able to get an accuracy of close to 80… more»

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing of Automation Anywhere plays an important rule in the Indian market because in the Indian market $10,000 USD is too much. Hence, the pricing tends to go down depending on the… more»

What other advice do I have?

It's the best product that we have at this moment. Start small. Don't take big steps if you are automating.

Which other solutions did I evaluate?

I have been working in RPA for almost two to three years now. We started off with Softomotive. Then, we began working with UiPath and Automation Anywhere. We have (or are currently working on) PoCs… more»
Kalyan Bitra
Real User
CTO at Sage IT
Jun 10 2019

What is most valuable?

The ease of visibility in the processes which are working is its most valuable feature. Take, for example, Control Room. This is one of the unique features of it, because at the end of the day, the business does not need to know whether it… more»

How has it helped my organization?

PDF comes in multiple ways. PDF is an actual PDF or it could be a scanned image, but people assume it's a PDF. Sometimes, it's not an actual PDF, but an OCR. So, there are multiple ways of skinning the cat. Automation Anywhere helps with… more»

What needs improvement?

We did use quite a bit of Citrix automation. Of course, AI Sense helps you through that. There are two big challenges that I can think of with Citrix automation. * Your making multiple hops into end-to-end systems. * As you are rating the… more»

What's my experience with pricing, setup cost, and licensing?

One of the important from the community side of it is the Bot Store, which is one of the biggest factors that I can think of. It is like a marketplace.

What other advice do I have?

The ease of use is one of great assets for Automation Anywhere. I would want it to be continued in this fashion. Of course, there is still always room for improvement for any product, but we do that as well. On the tools' side of it, when I… more»
Real User
BPM Analyst at a financial services firm with 1,001-5,000 employees
May 05 2019

What is most valuable?

It integrates with different types of applications, so we can automate our business partners' redundant, repetitive tasks. It is very simple to use. We have people that we… more»

How has it helped my organization?

At a very high level, because of how we've implemented it and how we work with our business partners, they are now looking for ways to help do the automation… more»

What needs improvement?

While the Automation Anywhere University is good, the estimates of the time that it takes to complete it are a little low, especially when you start watching all the… more»

What's my experience with pricing, setup cost, and licensing?

We're just starting to renew our license, and we were quoted $115,000 without the IQ Bot. The IQ Bot is another $30,000. This is with very limited pages, as we go through… more»

If you previously used a different solution, which one did you use and why did you switch?

We weren't using a different solution before this. Automation Anywhere was our first RPA tool. We wanted to remove a lot of the drudgery out of people's lives. Someone… more»

What other advice do I have?

Make sure you understand what your needs are: * Whether it's front-end or back-end? * What interfaces do you want to use? * Do you need an IQ Bot or some type of cognitive… more»

Which other solutions did I evaluate?

The shortlist would have probably been Automation Anywhere and Blue Prism, at the time. We went with Automation Anywhere because Blue Prism is really good on the back-end… more»
Real User
Process Artichect at a media company with 5,001-10,000 employees
Apr 30 2019

What is most valuable?

* From a developer perspective, the user interface is user-friendly and easy to use. * From the admin side, the control room is simple to use. There is a lot of functionality with a lot of analytics… more»

How has it helped my organization?

* At the most granular level, automating people's daily tasks has been helpful by freeing them up to do higher value-add activities, which is definitely beneficial. * On a larger scale, the tool is… more»

What needs improvement?

Integrating this solution with other application has been good for the most part. A lot of the issues that I have are related to the actual applications than with Automation Anywhere. Any additional… more»

If you previously used a different solution, which one did you use and why did you switch?

At both companies, we never used a different solution before Automation Anywhere. We had individuals working at the companies who spent years going to school, but could not necessarily download… more»

What other advice do I have?

Consider all relevant factors before making a decision on a provider. Don't just randomly decide to choose one provider over another. At the end of the day, it comes down to what you are trying to… more»

Which other solutions did I evaluate?

On the shortlist were some of the largest players in the industry: Blue Prism, UiPath, and Automation Anywhere. This was in 2017, when I was involved with the PoC. We chose Automation Anywhere because… more»
Real User
BPM Analyst at a financial services firm with 1,001-5,000 employees
Jun 10 2019

What is most valuable?

Probably ease of use has been its most valuable feature. It's been very easy for us to use. We like to operate in a sort of a federated model. So, when we originally… more»

How has it helped my organization?

What is important to us is continues improvement and learning. We want everyone to be able to look at what they do with a critical eye towards how can improve and get… more»

What needs improvement?

With the user interface, a lot of the parts of it I really like, but there are some things that could be made a little simpler. A little less clicking around here and… more»

What's my experience with pricing, setup cost, and licensing?

It looks like it will be right around $115,000, not counting IQ Bot, which we won't renew until later.

If you previously used a different solution, which one did you use and why did you switch?

Why did we want to invest in an RPA solution? This was our first solution, so we weren't with someone else first. We did do some evaluation, looking at how and what we… more»

What other advice do I have?

We don't use it as attended as much. We have had a few cases where we were going to use attended, then just decided that for the rarity of those types of uses that we… more»

Which other solutions did I evaluate?

We looked at Blue Prism and UiPath, but we felt that Automation Anywhere was a good mix of both the front-end and back-end, whereas UiPath seems very front-end only and… more»
See 107 More Automation Anywhere (AA) Reviews

Articles

User Assessments By Topic About Automation Anywhere (AA)

Find out what your peers are saying about Automation Anywhere, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: July 2019.
352,552 professionals have used our research since 2012.

Automation Anywhere (AA) Questions

Automation Anywhere (AA) Projects By Members

What is Automation Anywhere (AA)?

Automation Anywhere is the world’s largest provider of robotics process automation (RPA) software and the pioneer of the intelligent digital workforce. Over 1600 of the world’s leading enterprises deploy 1,000,000+ bots on the Automation Anywhere platform to automate their business processes in banking, finance, insurance, technology, telco, logistics and other sectors. Automation Anywhere has a global reach with 1600 employees and 500+ global partners that deliver products and services in over 90 countries.

Also known as
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
Automation Anywhere (AA) customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Highlights
The solution is easy to learn and with it, it's easy to replicate knowledge.
Metabots are useful when connecting to websites or to forms with objects that need to be captured.
Its integration with source control is very refreshing. There could be a little bit more maturity around how to do some of the features, but not having to go outside the app, not having a separate set of procedures, allows you to check in and check out right from within the app. You can make edits and uploads and undo your checkouts.
It really does have a great dashboard. It has Bot Insight, it has meta bots, and IQ Bots. It has so many features where it can read a file and loop.
MetaBot is the most valuable feature. Other products have robotic functionality but MetaBot is a kind of functionality by which code is created... so business users who do not have coding knowledge can drag and drop.
We have seen more efficient processing and less number of errors due to quality control.
We have staff who have been moved out of the mundane tasks and are now doing value-added activities.
See more »
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