Radhaprem RamarajGroup Head IT at a tech services company
Nilesh PawarAssociate Director - Cloud Architect at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"By using SNMP configurations and Excel, I was able to read the mail. I used this functionality to categorize the fabric, then I used this information to correlate the value to Jira along with Excel."
"I utilize all the commands provided by Automation Anywhere, such as all the recorders. I use these commands to develop my processes and bots."
"The training and resources for this tool are very good. They are so simple that anyone can easily learn it. One of the tool values is its ease of use."
"We have the MetaBot feature, which is valuable because we can read reusable components in the MetaBot, then use them as a framework."
"With Automation Anywhere you can read and extract CSV data easily. You don't need multiple commands to read it."
"The core functionality, the ability to automate these tasks and to interact, both with our own in-house software solutions as well as with our customers' and vendors' solutions and portals, has been incredibly valuable for us."
"We valued the ease of use, when we were thinking about scaling out to the business. The recording feature, while not a developer tool - it is a tool for a business user who may not possess the thought process of a developer - we valued that in our evaluation."
"It extracts what the IQ Bot does, converting it and ensuring the entire process right from the input to the output and is fully automated. It is digitizing a particular process, which is really great."
"It is easy to manage the robotics environment with Orchestrator, including scheduling and reporting."
"This solution has improved business by facilitating increased speed and accuracy."
"Ease of deployment means that business benefits can be developed quickly and easily."
"We really like the Orchestrator and how I'm able to see what's going on with all of the different automations."
"The Orchestrator is great because you schedule it, and that's it, you don't have to worry about it."
"I like Orchestrator and how easy it is to manipulate and get your data, to see what's going on."
"The software itself is relatively straightforward and easy to use."
"I think the most valuable feature is being able to run processes in an unattended way where we can schedule them, and then have the report sent to the process owner's inbox in the morning."
"We have HTML mode and Window mode, but Automation Anywhere is limited in this. It would be better if they were able to provide different specification modes."
"With the PDF command, you can only read structured data. If your data is in an unstructured format, there is no command for it in Automation Anywhere. Then, people need to use Python coding if their data is in unstructured format. Therefore, Automation Anywhere needs to improve in the PDF area."
"The Excel part needs improvement because we use it as a database. Right now, we are using UiPath for this feature, as that RPA tool allows us to sort, search, and filter in Excel databases."
"The IQ Bot is pretty immature, in regards to AI and machine learning. I would like them to add additional logic."
"Reliability and error handling should be improved."
"One thing about it that we have not found to be exceptionally useful are the built-in bot analytics, the Bot Insights. From our own extensive experimentation, as well as from what we've understood from other people using this solution, we've been able to come up with better solutions using our own in-house analytics and our own systems than through theirs."
"On the cognitive side, some of their competitors, when we were originally shopping, were a little more advanced in that space. Making use of probabilistic outcomes and presenting them to a business user is a feature that, at the time of our evaluation, did not feel like a strong, mature solution for Automation Anywhere. Nevertheless, they won our business. That is one feature where I feel they are trying to make investments to address those gaps."
"It would be great if video analytics could be brought in as a third-party product integration or on the Automation Anywhere platform. I would like the video analytics to be integrated within the next two years. Right now, most people are using third-party tools. Video can be translated into an image and information can be picked up from that, then translated into meaningful insights to make decisions."
"Optical character recognition for hand written documents could be improved."
"Templates had to be created for different formats."
"Additional help with ROM and approach would be an improvement."
"On the development side, more documentation on how to structure the setup for different environments would be helpful."
"We had some issues with instability for which we were never able to determine the root cause."
"One of the things we're struggling with it how to project how many robots we need to do these processes, so better documentation or assistance in this regard would be useful."
"Enhanced capability in the document management space would be a huge benefit to our organization."
"I would like to see a biweekly scheduling option in Orchestrator."
"Their overall pricing falls in the middle of the market. Cost-wise, Automation Anywhere is quite expensive because of their analytics, IQ Bots, and MetaBots. For a standalone machine, the pricing is okay. When adding in the licensing for IQ Bots (or MetaBots), it can become quite costly."
"The control room access gives the ability to create different roles, which helps when purchasing additional licensing."
"They recently launched a Community Edition, which is okay, but they should have done this a long time ago."
"I believe it is $10,000 for Bot Creator."
"In most of the cases, the product value is very good. If the infrastructure, implementation, and framework are good, then generally, the client can get a good return on investment."
"There are some additional costs beyond the standard licensing fees. There are a couple of add-ons we've looked at: The IQ Bot for OCR and machine-learning were add-ons, as well as the Bot Insights - the analytics."
"Price is where I'm least satisfied. Other vendors are more willing to offer discounts."
"More than 40 to 50 percent of the IT budget will be for the cost of automation projects in the coming years since these projects enhance operations add value."
"With respect to the cost, you're going to recognize the savings immediately for the cost of the tool."
"It's the same as what you would see on any of their list prices. There is also a corporate discount because of scale. Overall, we think it was a competitive price offering. They were the cheapest out of the three, so that's why we went with them."
"The licensing costs for the unattended bots are a little too expensive."
"I can estimate our licensing costs are approximately $100,000 USD per year."
"We got purchased the basic minimum package and it was around $35,000 USD, annually."
"Because we have so many agents, that's why we went unattended. Attended was very expensive for us because it's a per person license. Where we can take entire workflows, do the triggering and scheduling, etc. We never have to have any human interaction with unattended."
"We have a cost model for operating expense savings. It is usually about $100,000 to $125,000 and takes us six weeks to develop and implement. That's development, testing, and implementation. We do code reviews on everything. That does not include all the documentation, assessment, etc."
"There are cheaper options than UiPath."
Walter SitoeUser at BCI
Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with intelligent software bots – AI-powered digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only cloud-native and web-based automation platform combining RPA, artificial intelligence, machine learning and analytics, yielding significantly lower TCO, higher security, and faster scalability than legacy monolithic platforms. Its Bot Store is the world's first and largest marketplace with more than 1,200 pre-built, intelligent automation solutions. Automation Anywhere has deployed over 2.8 million bots to support some of the world’s largest enterprises across all industries in more than 90 countries.
For additional information, visit www.automationanywhere.com.
UiPath is leading the “automation first” era – championing a robot for every person and enabling robots to learn new skills through AI and machine learning. Through free and open training, UiPath is led by a commitment to bring digital era skills to millions of people around the world, thereby improving business productivity and efficiency, employee engagement and customer experience. The company’s hyperautomation platform combines the #1 Robotic Process Automation (RPA) solution with a full suite of capabilities that enable every organization to scale digital business operations at unprecedented speed. The company has already automated millions of repetitive, mind-numbing tasks for businesses and government organizations all over the world including approximately 50% of the Fortune 500.
UiPath was recently recognized as the top company on Deloitte’s Technology Fast 500, a ranking of the fastest public and private technology companies in North America, was recently featured in CNBC Disruptor 50, and #3 on the 2019 Forbes Cloud 100.
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Automation Anywhere (AA) is ranked 2nd in Robotic Process Automation (RPA) with 268 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 162 reviews. Automation Anywhere (AA) is rated 8.6, while UiPath is rated 9.0. The top reviewer of Automation Anywhere (AA) writes "Has the ability to customize and build out the platform to make it more useful and valuable". On the other hand, the top reviewer of UiPath writes "Starts ready-to-use, has good tools for developers, facilitates optimization of existing processes for significant time saving ". Automation Anywhere (AA) is most compared with Microsoft Power Automate, Blue Prism, Kryon RPA, IBM Robotic Process Automation (RPA) and Pega Robotic Process Automation, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Pega Robotic Process Automation, Kryon RPA and Kofax RPA. See our Automation Anywhere (AA) vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.