We performed a comparison between Automation Anywhere and UiPath based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both products received excellent feedback from reviewers. UiPath has an advantage over Automation Anywhere due to its high performance, excellent support, and easy deployment. One area where Automation Anywhere did come out on top was in the Pricing category.
"It is easy to fix bug issues which you encounter in the post-production process."
"With the help of these features, we can automatically fetch data from invoices and websites, which is followed by the automated data entry into the webpage and ERP system."
"During the digital transformation of a company, the number of internal portals and applications increases leading to an increased number of data silos."
"The simplicity of the tool is a plus point, as it does not require one to be from coding background to work on it."
"The integrations of Automation Anywhere with the mainframe application for banking companies are among the most valuable features... we were able to create very good solutions integrated with that kind of platform using Automation Anywhere."
"I liked the Automation Anywhere University. It was easy and simple. I hoped that it wouldn't take too much of my time, and it didn't, which was good."
"For most of the cases that we have worked on, the application has been stable."
"I like the OCR feature, where we can capture information from PDFs."
"The ease of integration is a valuable feature."
"The most valuable feature is the ability to view my own activity and customize it on the platform."
"They have robust libraries we can use to automate a wide range of tasks, and UiPath integrates with multiple technologies. It's an excellent platform with many valuable features we find useful in our business."
"One of the reasons UiPath is so successful is the UiPath community. We have tremendous people in the community supporting each other in terms of development or community events."
"The document extraction or document understanding feature of UiPath is valuable. It basically extracts data from the PDF."
"There is a good support network. Their response time is good. They will find a solution within two days."
"One thing that I personally like very much is the drag-and-drop capability in UiPath. I don't have a coding background. One of the major selling points of the solution is that it requires very minimal coding to create a program. It's very easy to drag and drop to create the required fields from the tool."
"There is a recording feature that copies each step of a task. You can automate every process via this recording. It's a cool feature that helps you define the variables."
"Support is not very satisfactory."
"More structured and unstructured data collection will be a challenge. While we have the IQ Bot tool, the success rate at the beginning will be lower. It will be around 20 to 30 percent at the start because you need to train the bot at regular intervals. Of course, this depends on the data. This area could use be improvement."
"We have a few issues which have persisted. These end up restarting the machine. We are hoping in version 11.3 of Automation Anywhere, our compatibility and infrastructure issues will be resolved."
"Excel functionalities, the macro interface can be improved in the next release of RPA platform Automation Anywhere. Functionalities such as maneuvering on the excel worksheets, increased capability to manipulate formulae, and other Excel functionalities will give Automation Anywhere and edge in the RPA platform category since most financial applications use a lot of Excel and macro sheets for their calculations and postings."
"The bot creation process is tedious. The solution has a lot of features, but since you have to drag down a lot of the commands, it can get tedious to use it. You end up having to use the mouse a lot more."
"As a developer or user, I feel that the performance of the overall package could be made a little better or reliable. For example, if I'm opening up a heavy Excel file, which is uploaded in some shared drive over the net, and I have my box coded to open that Excel to do some work or formatting on it, and depending on the network load and the size of the file, this client version while trying to access that file becomes unstable at times. It goes into the hang position until a human being comes in, ends the task, and restarts it. Until this happens, it does not respond."
"I feel a lack of convenience when I try to scale it."
"The solution doesn't offer all the capabilities that we need, so we have to use it in conjunction with other software."
"We have had some issues with StudioX."
"The development life cycle using Automation Anywhere is shorter. With UiPath, the development life cycle is slightly longer, but it is not a major issue."
"We've tried to use test automation, however, I'm not sure how well it works."
"I like the classic experience for developing, and as a developer, I am used to it, but they are going to the modern experience with selectors and other things. It might have certain advantages, but I do not like it."
"Better support for databases should be included. For example, interacting with SQL Server and SQL Developer would be beneficial features."
"I would really like to see the package deployment updated. As it is right now, if you want to update something, you have to take down the latest code, sync the packages and re-upload everything back through dev test to prod."
"They recently addressed a major problem of kick-off processes for the integration function. That addressed a lot of the community concerns around that. If you are using queues, their queue system isn't as reliable as I would like it to be."
"I don't know if it's UiPath as much as just what we do is really complicated. Even the consultants that we've used with UiPath, even they've said, wow, this is very difficult what you guys do. There are a lot of moving parts, so it's not as much of a UiPath problem in terms of limitations. It's just our own processes."
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Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 80 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 321 reviews. Automation Anywhere (AA) is rated 8.4, while UiPath is rated 8.8. The top reviewer of Automation Anywhere (AA) writes "Provides a lot of ways to automate processes and integrates well with our applications". On the other hand, the top reviewer of UiPath writes "Provides proper metrics and logs, saves a huge amount of time, and significantly improves accuracy". Automation Anywhere (AA) is most compared with Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA), Tricentis Tosca and Pega Robotic Process Automation, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Robocorp, Pega Robotic Process Automation and Tungsten RPA. See our Automation Anywhere (AA) vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment?
If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution.
If you have both IBM and UiPath then I would use UiPath for any areas that are not integral to the IBM technology or systems.
I would need to know a little more about your strategy before giving a definitive answer to your question but all 3 are good technical foundations depending on the scenario.
RPA technology has been in the market for quite some time now. Benefits are quite common for all platforms. Every day a new platform is being introduced. You should check whether you want to automate the simple process(es), that does not consume 100% of an agent to execute, or you want to automate a complex End-to-End process, how many departments are involved, business/IT systems and data source needs to be accessed. For example the difference between a Question/Answer chatbot or a Cognitive bot that understands human language and access any corporate systems to solve the issue of the requester autonomously.
Can you start really small, through a consumption model, or implement the full-blown system at once with lots of idle time of the agent while developing the processes to be automated. Many times the required infrastructure can be costly when growing the implementation.
How are the processes implemented, how much can be done drag&drop and how much needs complex scripting. Ease of maintenance in the long term. What are the standard technologies that are available? Does it include ETL, AI/ML, API, or OCR as standard, optional or integrated with as part of the platform?
Many technical and business factors come into play and should be reviewed before even looking at a platform.
If you are looking at a high level, IBM’s digital business automation looks like something that will work well for IBM products with pre-built integration packages. On the other hand, Automation Anywhere or UiPath also offers automation that support multiple technology. If you are looking for any specific guidance having technology in the center, I will be able to add some more view points. Fundamentally all the leading RPA products do not differentiate themselves much as of now in terms of capabilities. In licensing models products come up with variations.
You don't need anything else to use besides UiPath.
The platform covers every area and you'll have the full capabilities to do whatever you need. I think you just need more guidance on achieving the full power of UiPath.
Good luck!
Although I've worked with UiPath (not Automation Anywhere), my experience is now solely with AutoMate from Help Systems.
I would recommend aligning IBM's digital business automation with Robotic Process Automation and how it works. It seems to be a very different tool from RPA. If programming is required in the use of IBM's digital business automation go with RPA.