We compared Auvik and ScienceLogic across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Auvik excels in SNMP and WMI communication, syslog centralization, and live topology mapping. The solution offers NetFlow monitoring as well as backup and configuration management. ScienceLogic is highly regarded for its serverless and agent connectivity, versatile graphs and personalized dashboards, AIOps and event management capabilities, as well as its AI and machine learning features.
Room for Improvement: Auvik users would like more flexibility to customize reporting and dashboards. Reviews also suggested improvements in probe deployment and integration with third-party products. ScienceLogic can enhance its documentation, Power Packs, notification features, and automation options.
Service and Support: Auvik's customer service is highly rated. Users said it’s convenient to contact support through the platform, and responses are fast. Some noted that problems are typically resolved in a single phone call without the need to escalate. ScienceLogic's customer service is generally considered responsive and professional. However, a few users reported delayed response times and support engineers with limited expertise.
Ease of Deployment: Auvik's setup is simple, fast, and customizable, with clear instructions. ScienceLogic's initial setup is described as simple and efficient. The deployment process can be completed within a few hours or a couple of weeks.
Pricing: Auvik’s pricing structure is considered reasonable and competitive. Licensing is based on the number of billable devices, and users have control over which devices are billed. Opinions on the price of ScienceLogic were mixed. Pricing is determined by the number of network devices or endpoints, and there are no hidden charges.
ROI: Auvik users said the solution saves time, improves efficiency, and reduces costs through automation and better insights. ScienceLogic improves troubleshooting and minimizes network outages.
Comparison Results: Auvik is a user-friendly option for network monitoring and troubleshooting. The solution stands out for its support and ease of navigation. Users like its topology maps and centralized log information. At the same time, some users noted that Auvik’s dashboard could be more customizable and suggested that it could improve probe deployment. ScienceLogic is praised for its serverless and agent connectivity, effortless setup, and customized dashboards. However, it lacks detailed documentation and automation options.
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is that it will back up the configuration and that it will keep multiple copies of it. If a change is made to the configuration by someone else in my company, for example, and something goes wrong, I can bring up the previous configuration and the current configuration, and it will show me exactly what's different. It greatly reduces the time it would take to troubleshoot because I can pinpoint exactly what was done. I can then either change whatever it may have been or roll back the change."
"The alerting feature has been a very key piece for us, especially in the data center because we manage it ourselves... Within the data center, we have an RDS farm that all the users from the facility connect to. Whenever something may be slow, we can look at the alerting and it helps us troubleshoot whether the issue is at the facility level or at an infrastructure level."
"The network map is fantastic. The backup of configs is also valuable. It does SSH into each network device and retains a copy of the configs on the machines as well as the change logs. So, when something suddenly stops, you can compare the configs to see what happened. You can do a side-by-side comparison of the configs to see exactly what changed. That's fantastic."
"I like the fact that it's easy to set up and learn our network. I've used some other systems where it takes a lot of time and effort to manage the monitoring system, so you get what you put into it. The nice thing about Auvik is that you put the credentials in, put the agent on the network, and it just does its thing. It sets up alerts that you would most likely turn on anyway without even having to do it. If you add another new device to the network, it detects it and sets alerts up for that device. With the other systems that I've used, I had to manually add those devices in and manually set the alerts for new devices. I like that it's an almost set-it-and-forget-it sort of system."
"That network visualization is really cool. I've been working here for a year now, and the first time I saw it I said, "Whoa, this is so cool"... With Auvik, the map is accurate. It is great and always updating. That's definitely one of the best features of Auvik."
"One of the most valuable features is the remote monitoring. It monitors the egress and ingress bandwidth and you can add custom rules to monitor if something is wrong. You can also add your own metrics if needed."
"The visibility that it provides is probably the most valuable feature because we need to know what our sites look like. Understanding what our sites look like and knowing about what kind of network gear or network equipment these sites are running is very important for us. Previously, we didn't have visibility into everything."
"Shadow IT monitoring is huge for us since so many of our customers are highly regulated."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"Dynamic Component Mapping is key and unique."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"The solution provides good infra-monitoring features."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"It is simple."
"The Wi-Fi side needs improvement."
"Price sensitivity is an issue in the country where we use Auvik because of our exchange rate. It would be helpful if they could offer a slightly more affordable price in this region. I'd also like to see Auvik introduce more AI-driven features."
"Configuring alerts is pretty tedious. It would be nice if they had a wizard who walked you through instead of having everything turned on or off from the start."
"I would like to see some recommendations in terms of steps that could be taken to assess the alerts. A platform that I have used is Darktrace, which does security testing, and it let us know what was going on, what may have caused it, and what could be done... if Auvik could recommend common ways to go about doing what needs to be done to resolve an alert, that would be helpful."
"I would like to see more extensive syslog capabilities. It can ingest syslogs and I think it can alert based on quantities of messages. You can also look back at some of the messages, but it's not a forensics level syslog."
"After Auvik inventories a Windows device, installing a lightweight that would allow a remote connection would be excellent. A technician could use that agent to gain remote control over the client's computer, allowing us to troubleshoot remotely."
"Onboarding devices could be easier. When you first add a device to the Auvik platform, you need to add each one by hand. It would be nice if they could automate the process where we only need to run a script."
"One thing I would like to see is more functionality designed for managed services, such as multi-tenancy, to better manage things from an MSP perspective."
"I would like a Power BI-style dashboard that you could show to a non-technical person with metrics like the number of devices accessing wireless, the amount of internet, total issues resolved each month, etc."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"They should improve their support process and add chat."
"ScienceLogic could improve the implementation, it could be made easier."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"From a performance perspective, it needs to improve a lot."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"They should add CLI command modes and scripts for high performance."
More Auvik Network Management (ANM) Pricing and Cost Advice →
Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 133 reviews while ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews. Auvik Network Management (ANM) is rated 8.8, while ScienceLogic is rated 8.6. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Meraki Dashboard and Zabbix, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our Auvik Network Management (ANM) vs. ScienceLogic report.
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