ScienceLogic Reviews

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Sr. Consultant at a tech services company with 10,001+ employees
Apr 24 2018

What is most valuable?

Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS.

How has it helped my organization?

My organization would like to see the following improvements to ScienceLogic: * ScienceLogic should provide detailed documents to customer as the current documents are not sufficient. * They should add CLI command modes and scripts for high performance.

What needs improvement?

They should include chat support, like Zenoss. The ScienceLogic support team takes too much time.

Which solution did I use previously and why did I switch?

We used multiple applications for NMS. Now, we are using this tool due to its dual functionality.


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What is ScienceLogic?

ScienceLogic is the global leader in hybrid IT monitoring for the network of everything. Over 25,000 global service providers, enterprises, and government organizations rely on ScienceLogic to significantly enhance IT efficiency, optimize operations, and ensure business continuity. ScienceLogic is the first monitoring solution to provide a comprehensive view of all IT components through a single pane of glass, whether they reside in a public cloud environment or on-premises. With over 1,500 dynamic management apps and custom dashboarding capabilities, we deliver the scale, resiliency, and automation needed to simplify the constantly evolving task of managing IT resources, services, and applications.

ScienceLogic customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

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