ScienceLogic Reviews

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User
Director, Cloud & Data Center Technology with 1,001-5,000 employees
Sep 27 2017

What is most valuable?

I would like to spotlight four key areas where ScienceLogic excels: * The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources… more»

How has it helped my organization?

The dashboards in ScienceLogic provide huge value. We can show customers exactly what we are monitoring and accurately display metrics, like uptime. We want to deliver… more»

What needs improvement?

One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks. However, I know this is an area where they are investing and the… more»

What's my experience with pricing, setup cost, and licensing?

Make sure you understand your business and do a cost modeling for three to five years. ScienceLogic has a variety of options to consume the product, but only you can tell… more»

If you previously used a different solution, which one did you use and why did you switch?

We stopped using a legacy billing tool in favor of using ScienceLogic’s platform. We also had many major third party and homegrown solutions. In 2016, we consolidated all… more»

What other advice do I have?

You must recognize the functional structure of your organization and make sure everyone understands the platform. Often times, companies find themselves faced with a… more»

Which other solutions did I evaluate?

When we first looked them, we compared EM7, Nagios, SolarWinds, and a handful of homegrown solutions.
PankajSoni
Consultant
Sr. Consultant at a tech services company with 10,001+ employees
Apr 24 2018

What is most valuable?

Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS.

How has it helped my organization?

My organization would like to see the following improvements to ScienceLogic: * ScienceLogic should provide detailed documents to customer as the current documents are not sufficient. * They should add CLI command modes and scripts for high performance.

What needs improvement?

They should include chat support, like Zenoss. The ScienceLogic support team takes too much time.

If you previously used a different solution, which one did you use and why did you switch?

We used multiple applications for NMS. Now, we are using this tool due to its dual functionality.

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What is ScienceLogic?

ScienceLogic is the global leader in hybrid IT monitoring for the network of everything. Over 25,000 global service providers, enterprises, and government organizations rely on ScienceLogic to significantly enhance IT efficiency, optimize operations, and ensure business continuity. ScienceLogic is the first monitoring solution to provide a comprehensive view of all IT components through a single pane of glass, whether they reside in a public cloud environment or on-premises. With over 1,500 dynamic management apps and custom dashboarding capabilities, we deliver the scale, resiliency, and automation needed to simplify the constantly evolving task of managing IT resources, services, and applications.

ScienceLogic customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

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