We compared Avanan and Proofpoint Email Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Proofpoint Email Protection could make its interface clearer and simplify admin management.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration.
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"Defender helps us prioritize threats across our organization."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"Avanan is a stable software. My company hasn't faced any issues, bugs, or problems with the performance of Avanan."
"I highly recommend this solution to any prospective buyer."
"This technology is one of Check Point's acquisitions, and it is currently a powerful tool that provides all the protection that is not found in other tools."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"Spam protection is the most valuable feature."
"The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities."
"Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents."
"The most valuable feature of Proofpoint Email Protection is the blocking capabilities, it blocks a lot of potential threats."
"Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
"A one-stop shop for email protection"
"Proofpoint is the main tool for blocking spam because it denies the connection altogether."
"The solution has very strong detection for most of the phishing and malicious emails received from the outside."
"The most valuable features of Proofpoint Email Protection are ease of use, data loss prevention, antivirus, and spam protection."
"It is a very scalable solution."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The product must provide better malware detection."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The UI needs to be more user-friendly."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"I'd like some additional features any product can give me to protect our environment in a better way."
"There is room for improvement with the UI."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The system could be designed to give corporate emails first priority due to demands."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"Integration with various SaaS offerings, who are leading in the SaaS market."
"The unified dashboard that it displays needs some improvements in terms of the KPIs that they have."
"Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"The customer service team could come up with clear tutorials on how to use this platform to help new teams."
"It is very difficult to find the required documentation."
"Integration for reporting needs to be improved, it's too complex."
"The solution could be improved with the addition of PLP and email encryption features."
"Integration and filtering out who you want and don't want to have integrated ID could be improved."
"Sometimes it detects false positives."
"Proofpoint Email Protection has a new approach to email security with its API feature. Currently, it only works with Office 365. In the future, it would be beneficial if it also works with Gmail, as Check Point is currently the only brand that has API email security for Gmail. It would be beneficial if Proofpoint Email Protection could add this integration, they would be more competitive with other vendors."
"Proofpoint Email Protection's interface is confusing and could be improved."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"Proofpoint has a lot of false alarms."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews. Avanan is rated 9.2, while Proofpoint Email Protection is rated 8.4. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Abnormal Security, Perception Point Advanced Email Security and AppRiver Email Security, whereas Proofpoint Email Protection is most compared with Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and KnowBe4. See our Avanan vs. Proofpoint Email Protection report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.