We performed a comparison between Axiad Cloud and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."And when it comes to enrolling a user, it's super easy with One Click Issuance... It's so easy now that we can offload the process to our clients who can self-enroll. Previously, we would have to do the enrollment process because it was so complicated."
"The solution has also saved us time by having end-users troubleshoot issues through the MyCircle feature, and has definitely reduced the efforts of our administrators. It is saving us five to 10 minutes per incident."
"The life cycle management of credentials is the aspect that we have found to be the most useful... The differentiator that Axiad provided was the ability to provide users a way to self-serve the updating of their credentials on their private keys. That was the feature we were most interested in and Axiad does an excellent job of it."
"It's very user-friendly. We're issuing YubiKeys for our corporate users and they just plug it in, go to the Axiad Cloud portal, and click the issue button. It's a couple of steps."
"What I have found most valuable is the overall way Axiad listened to our problems and helped us solve them. They provided guidance and expertise, with their experience, that enabled us to be successful in a very challenging space."
"Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"The tool's GUI is user-friendly."
"IdentityIQ's best features are the hassle-free user experience and security."
"The most valuable features of SailPoint IdentityIQ are the reporting because it is better than other solutions. The workflows can be customized to our requirements and the overall features are good."
"It is a stable tool, which we run in our complex environment."
"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."
"I like IdentityIQ's granular attachment management and certification customization features."
"Security and administration for any new/current access."
"macOS is notoriously ever-evolving and it's difficult to keep pace with it as it pertains to certain kinds of crypto authentication. That's really not even on Axiad. That's a decision by Apple, but it makes it a moving target."
"We would prefer that the solution be hosted in Canada because we're a Canadian entity. That would be nice to have. It's not a feature, as such, but it would really make us a lot happier if it could be located in Canada."
"I would like a more modern look to the portal."
"There are just some minor tweaks that could be made on the front end. It would be cool to have nicknames for authenticator devices. If you have more than one, it's hard to discern what you have."
"I'm looking forward to seeing how they move to FIDO U2F as their primary authentication method across all of their solutions."
"With their licensing model, it becomes hard to scale. For example, we couldn't roll it out enterprise-wide because if you scale it across more than 100,000 users, the cost becomes too exorbitant."
"It is not readily available and cannot be downloaded from the net."
"There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read."
"There's a lot of customization required to improve the user experience."
"SailPoint IdentityIQ has a primitive AI engine."
"The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited."
"The interface should be simple and easier to use."
"The UI is complex."
"I would like for the next release to have a more user-friendly interface."
Axiad Cloud is ranked 10th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 6 reviews while SailPoint IdentityIQ is ranked 4th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 61 reviews. Axiad Cloud is rated 9.6, while SailPoint IdentityIQ is rated 8.2. The top reviewer of Axiad Cloud writes "Native solution built into OS, so we don't worry about compatibility issues when Microsoft or the vendor runs an update". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". Axiad Cloud is most compared with Okta Workforce Identity, whereas SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, ForgeRock and Okta Workforce Identity. See our Axiad Cloud vs. SailPoint IdentityIQ report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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