SailPoint IdentityIQ Reviews

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Julien Bois
Real User
Information Security Architect and Senior Analyst
Aug 09 2017

What is most valuable?

The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and... more»

How has it helped my organization?

It allowed us to execute account review campaigns from very different systems.

What needs improvement?

Some setups should be done in the interface and in the code, and could be made simpler.

What's my experience with pricing, setup cost, and licensing??

SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number... more»

Which other solutions did I evaluate??

Most of the clients kept the solution after using SailPoint IIQ. The only one that considered not using it anymore... more»

What other advice do I have??

Make sure the distance between the database and application server is very short. There is natural integration with... more»
Omon Edeki
Real User
Technical Advisor, Java EE Developer at a tech vendor
Jan 01 2018

What is most valuable?

Automated provisioning platform, certification because it helps with automatically provisioning users based on discreet... more»

How has it helped my organization?

Improved visibility into who has access to what improved ability to validate and certify enterprise access to sensitive... more»

What needs improvement?

Some of the configuration options could be more automated, but this is a complex problem and I do not expect a simple... more»

What's my experience with pricing, setup cost, and licensing??

N/A.

Which other solutions did I evaluate??

No.

What other advice do I have??

Work with experience solutions experts who have worked with this tool before. Complement them with experience, and the... more»
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SnrConsultant891
Consultant
Senior Technical Consultant at a tech services company with 10,001+ employees
Apr 03 2017

What do you think of SailPoint IdentityIQ?

Valuable Features: Provisioning in multiple environments Certification Provisioning Auditing • Improvements to My Organization: Automated accounts provisioning during the on-boarding process. • Room for Improvement: Additional details during account aggregation failures to help quick troubleshooting. • Use of Solution: We started with our customer last fall. • Deployment Issues: No issues encountered. • Stability Issues: None. • Scalability Issues: Initial testing with a large amount of cubes (over 60K) went well. • Customer Service and Technical Support: Customer Service: Good. Technical Support: Good - via a forum (Compass) and ticketing system. SailPoin • Previous Solutions: Yes, we used Sun Identity Management and we switched because Sun...
InfrastructureAnalyst006
Real User
Identity Management Infrastructure Services Senior Analyst at a insurance company with 501-1,000 employees
Jul 31 2017

What do you think of SailPoint IdentityIQ?

Valuable Features: Security and administration for any new/current access. Manage process and search information. • Improvements to My Organization: It improves the function for CMS - the website is a centralized system to manage accounts and access for CMS applications. • Room for Improvement: It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires. • Use of Solution: I've used it for three years now. • Deployment Issues: No, but we encountered some bugs after the implementation and they were fixed. • Stability Issues: A few of them - they were connection and performance issues but they both have been fixed. • Scalability Issues: Yes. We needed to contact Sailpoint directly...
Manjunath Meti
Real User
Senior Software Design Engineer-IAM at a university with 10,001+ employees
Aug 09 2017

What do you think of SailPoint IdentityIQ?

Valuable Features: The Certification and Provisioning features are most valuable. • Improvements to My Organization: Manager Certification helped to review user access and revoked unnecessary accesses to various applications. • Room for Improvement: The connector for EPIC, ServiceNow, and Duo. • Use of Solution: More than a year. • Stability Issues: None, except cosmetics issues related to UI and documentation. • Scalability Issues: No. • Customer Service and Technical Support: Excellent. • Previous Solutions: We didn’t have a solution for Certification, but we had a homegrown solution for all other IAM processes. For various reasons, we switched to IIQ. • Initial Setup: It was straightforward. • Pricing, Setup Cost and Licensing: They are...
Charles Abreu
Real User
Digital Technology Leader, Risk Operations at a energy/utilities company with 10,001+ employees
Aug 21 2018

What do you think of SailPoint IdentityIQ?

Primary Use Case: We use it for Identity Lifecycle Management:  Access requests Provisioning Deprovisioning JCT process and reconciliation (aggregation). • Improvements to My Organization: It provides one solution for the entire process in a complex environment with different types of applications and connectors. • Valuable Features: All Identity Access Management processes in the tool are valuable.  • Room for Improvement: The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited. • Use of Solution: One to three years. • Stability Issues: It is a stable tool, which we run in our complex environment.
Sunit Mathew
Consultant
User at a tech services company with 10,001+ employees
Jan 14 2018

What do you think of SailPoint IdentityIQ?

Primary Use Case: SailPoint IIQ Features: Compliance controls Access request and automated provisioning Password management Data access governance Role lifecycle management Great product to manage the access control of users. • Improvements to My Organization: Provides good authorization and authentication system functionality. Keeps data safe. • Valuable Features: Report generation Compliance manager dashboard reporting Policy violation Access certification, etc. • Room for Improvement: Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval. • Use of Solution: One to three years. • Previous Solutions: Not applicable.
Sudhakar Reddy Mudem
Real User
Delivery Manager at a tech services company with 1,001-5,000 employees
Jul 31 2017

What do you think of SailPoint IdentityIQ?

Valuable Features: User provisioning and the role management features are good. • Room for Improvement: The advanced provisioning features require more improvement. • Use of Solution: I have used this solution for seven years. • Customer Service and Technical Support: I would rate the technical support a 4/5. • Initial Setup: The setup was straightforward. • Other Solutions Considered: I did evaluate other options. • Other Advice: I would recommend this product based on the customer requirements.

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What is SailPoint IdentityIQ?

Identity and access management software that includes compliance and password management, analytics, and user provisioning.
Also known as
IdentityIQ
SailPoint IdentityIQ customers
Adobe, Aviva, Axa, Tokyo Electron
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