SailPoint IdentityIQ Reviews

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Real User
Information Security Architect and Senior Analyst
Aug 09 2017

What do you think of SailPoint IdentityIQ?

Valuable Features The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and let it reuse the organization role structure. • Improvements to My Organization It allowed us to execute account review campaigns from very different systems. • Room for Improvement Some setups should be done in the interface and in the code, and could be made simpler. • Use of Solution So far, from 2008 to 2017: 10 years. • Stability Issues No, the product is stable. • Scalability Issues As long as the database is very close to the application server, the system can manage many identities and connectors to various directory. • Customer Service and Technical Support Their technical support was very knowledgeable of...
Real User
Technical Advisor, Java EE Developer at a tech vendor
Jan 01 2018

What is most valuable?

Automated provisioning platform, certification because it helps with automatically provisioning users based on discreet roles, access profiles, across many different applications. What used to be very complex can be simplified if implemented... more»

How has it helped my organization?

Improved visibility into who has access to what improved ability to validate and certify enterprise access to sensitive applications, useful for measurement and forecasting.

What needs improvement?

Some of the configuration options could be more automated, but this is a complex problem and I do not expect a simple solution.
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Consultant
Senior Technical Consultant at a tech services company with 10,001+ employees
Apr 03 2017

What do you think of SailPoint IdentityIQ?

Valuable Features Provisioning in multiple environments Certification Provisioning Auditing • Improvements to My Organization Automated accounts provisioning during the on-boarding process. • Room for Improvement Additional details during account aggregation failures to help quick troubleshooting. • Use of Solution We started with our customer last fall. • Deployment Issues No issues encountered. • Stability Issues None. • Scalability Issues Initial testing with a large amount of cubes (over 60K) went well. • Customer Service and Technical Support Customer Service: Good. Technical Support: Good - via a forum (Compass) and ticketing system. SailPoin • Previous Solutions Yes, we used Sun Identity Management and we switched because Sun IDM is...
Real User
Identity Management Infrastructure Services Senior Analyst at a insurance company with 501-1,000 employees
Jul 31 2017

What do you think of SailPoint IdentityIQ?

Valuable Features Security and administration for any new/current access. Manage process and search information. • Improvements to My Organization It improves the function for CMS - the website is a centralized system to manage accounts and access for CMS applications. • Room for Improvement It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires. • Use of Solution I've used it for three years now. • Deployment Issues No, but we encountered some bugs after the implementation and they were fixed. • Stability Issues A few of them - they were connection and performance issues but they both have been fixed. • Scalability Issues Yes. We needed to contact Sailpoint directly to...
Real User
Senior Software Design Engineer-IAM at a university with 10,001+ employees
Aug 09 2017

What do you think of SailPoint IdentityIQ?

Valuable Features The Certification and Provisioning features are most valuable. • Improvements to My Organization Manager Certification helped to review user access and revoked unnecessary accesses to various applications. • Room for Improvement The connector for EPIC, ServiceNow, and Duo. • Use of Solution More than a year. • Stability Issues None, except cosmetics issues related to UI and documentation. • Scalability Issues No. • Customer Service and Technical Support Excellent. • Previous Solutions We didn’t have a solution for Certification, but we had a homegrown solution for all other IAM processes. For various reasons, we switched to IIQ. • Initial Setup It was straightforward. • Pricing, Setup Cost and Licensing They are expensive....
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What is SailPoint IdentityIQ?

Identity and access management software that includes compliance and password management, analytics, and user provisioning.
Also known as
IdentityIQ
SailPoint IdentityIQ customers
Adobe, Aviva, Axa, Tokyo Electron
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