SailPoint IdentityIQ Reviews

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Julien Bois
Real User
Information Security Architect and Senior Analyst
Aug 09 2017

What is most valuable?

The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and... more»

How has it helped my organization?

It allowed us to execute account review campaigns from very different systems.

What needs improvement?

Some setups should be done in the interface and in the code, and could be made simpler.

What's my experience with pricing, setup cost, and licensing?

SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number... more»

Which solutions did we use previously?

Most of the clients kept the solution after using SailPoint IIQ. The only one that considered not using it anymore... more»

What other advice do I have?

Make sure the distance between the database and application server is very short. There is natural integration with... more»
Omon Edeki
Real User
Technical Advisor, Java EE Developer at a tech vendor
Jan 01 2018

What is most valuable?

Automated provisioning platform, certification because it helps with automatically provisioning users based on discreet... more»

How has it helped my organization?

Improved visibility into who has access to what improved ability to validate and certify enterprise access to sensitive... more»

What needs improvement?

Some of the configuration options could be more automated, but this is a complex problem and I do not expect a simple... more»

What's my experience with pricing, setup cost, and licensing?

N/A.

Which solutions did we use previously?

No.

What other advice do I have?

Work with experience solutions experts who have worked with this tool before. Complement them with experience, and the... more»
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SnrConsultant891
Consultant
Senior Technical Consultant at a tech services company with 10,001+ employees
Apr 03 2017

What do you think of SailPoint IdentityIQ?

What is most valuable?: Provisioning in multiple environments Certification Provisioning Auditing • How has it helped my organization?: Automated accounts provisioning during the on-boarding process. • What needs improvement?: Additional details during account aggregation failures to help quick troubleshooting. • For how long have I used the solution?: We started with our customer last fall. • What was my experience with deployment of the solution?: No issues encountered. • What do I think about the stability of the solution?: None. • What do I think about the scalability of the solution?: Initial testing with a large amount of cubes (over 60K) went well. • How is customer service and technical support?: Customer Service: Good. Technical Support: ...
InfrastructureAnalyst006
Real User
Identity Management Infrastructure Services Senior Analyst at a insurance company with 501-1,000 employees
Jul 31 2017

What do you think of SailPoint IdentityIQ?

What is most valuable?: Security and administration for any new/current access. Manage process and search information. • How has it helped my organization?: It improves the function for CMS - the website is a centralized system to manage accounts and access for CMS applications. • What needs improvement?: It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires. • For how long have I used the solution?: I've used it for three years now. • What was my experience with deployment of the solution?: No, but we encountered some bugs after the implementation and they were fixed. • What do I think about the stability of the solution?: A few of them - they were connection and performance...
Manjunath Meti
Real User
Senior Software Design Engineer-IAM at a university with 10,001+ employees
Aug 09 2017

What do you think of SailPoint IdentityIQ?

What is most valuable?: The Certification and Provisioning features are most valuable. • How has it helped my organization?: Manager Certification helped to review user access and revoked unnecessary accesses to various applications. • What needs improvement?: The connector for EPIC, ServiceNow, and Duo. • For how long have I used the solution?: More than a year. • What do I think about the stability of the solution?: None, except cosmetics issues related to UI and documentation. • What do I think about the scalability of the solution?: No. • How is customer service and technical support?: Excellent. • Which solutions did we use previously?: We didn’t have a solution for Certification, but we had a homegrown solution for all other IAM processes. For...
Charles Abreu
Real User
Digital Technology Leader, Risk Operations at a energy/utilities company with 10,001+ employees
Aug 21 2018

What do you think of SailPoint IdentityIQ?

What is our primary use case?: We use it for Identity Lifecycle Management:  Access requests Provisioning Deprovisioning JCT process and reconciliation (aggregation). • How has it helped my organization?: It provides one solution for the entire process in a complex environment with different types of applications and connectors. • What is most valuable?: All Identity Access Management processes in the tool are valuable.  • What needs improvement?: The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited. • For how long have I used the solution?: One to three years. • What do I think about the stability of the solution?: It is a stable tool, which we run in our complex environment.
Sunit Mathew
Consultant
User at a tech services company with 10,001+ employees
Jan 14 2018

What do you think of SailPoint IdentityIQ?

What is our primary use case?: SailPoint IIQ Features: Compliance controls Access request and automated provisioning Password management Data access governance Role lifecycle management Great product to manage the access control of users. • How has it helped my organization?: Provides good authorization and authentication system functionality. Keeps data safe. • What is most valuable?: Report generation Compliance manager dashboard reporting Policy violation Access certification, etc. • What needs improvement?: Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval. • For how long have I used the solution?: One to three years. • Which solutions...
Sudhakar Reddy Mudem
Real User
Delivery Manager at a tech services company with 1,001-5,000 employees
Jul 31 2017

What do you think of SailPoint IdentityIQ?

What is most valuable?: User provisioning and the role management features are good. • What needs improvement?: The advanced provisioning features require more improvement. • For how long have I used the solution?: I have used this solution for seven years. • How is customer service and technical support?: I would rate the technical support a 4/5. • How was the initial setup?: The setup was straightforward. • Which other solutions did I evaluate?: I did evaluate other options. • What other advice do I have?: I would recommend this product based on the customer requirements.

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What is SailPoint IdentityIQ?

Identity and access management software that includes compliance and password management, analytics, and user provisioning.
Also known as
IdentityIQ
SailPoint IdentityIQ customers
Adobe, Aviva, Axa, Tokyo Electron
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