SailPoint IdentityIQ Reviews

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JohnOdisho
Real User
IT Engineer at a energy/utilities company with 1,001-5,000 employees
Jul 11 2019

What is most valuable?

So far, we are still in the implementation phase, but one feature that is so valuable is the life cycle management of identity. We also like the integration with other… more»

How has it helped my organization?

Previously, when someone came on board, it took them almost a week or two to get access, to settle in, to be able to become productive. Now, with SailPoint, we can get all… more»

What needs improvement?

The service could be improved with some more out-of-the-box features. If the solution could make the forms more customizable, for example. They are very generic and any… more»

What's my experience with pricing, setup cost, and licensing?

The licensing fees are on a yearly basis. That's not my part of the job, so I don't know what the costs are. I handle Bio Supply management so I really don't know. There… more»

If you previously used a different solution, which one did you use and why did you switch?

Previously, we picked a product that got moved between so many companies and got bought and merged, so the support was really horrible. We had bad support back then.

What other advice do I have?

We have some old processes in place that need to be revisited and updated. Those, of course, made our implementation a little bit late and we ran into some issues. One of… more»

Which other solutions did I evaluate?

We had our previous vendor submit in our RFP, but they did not bring anything to the table that was new. There weren't many enhancements and improvements to the product… more»
Omon Edeki
Real User
Technical Advisor, Java EE Developer at a tech vendor
Jan 01 2018

What is most valuable?

Automated provisioning platform, certification because it helps with automatically provisioning users based on discreet roles, access profiles, across many different… more»

How has it helped my organization?

Improved visibility into who has access to what improved ability to validate and certify enterprise access to sensitive applications, useful for measurement and… more»

What needs improvement?

Some of the configuration options could be more automated, but this is a complex problem and I do not expect a simple solution.

What's my experience with pricing, setup cost, and licensing?

N/A.

If you previously used a different solution, which one did you use and why did you switch?

No.

What other advice do I have?

Work with experience solutions experts who have worked with this tool before. Complement them with experience, and the tools needed to succeed including strong testing and… more»

Which other solutions did I evaluate?

I implement enterprise software solutions for my clients and SailPoint happens to be one of them.
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Real User
Technical lead at a tech services company with 11-50 employees
Sep 23 2019

What do you think of SailPoint IdentityIQ?

What is our primary use case?

We use the on-premises and cloud deployment models. We use it for many uses like compliance control, provisioning, automated provisioning, password management, and identity governance.

What is most valuable?

The compliance features are the most valuable features. 

What needs improvement?

I would like for the client base to be improved. Also, they should change what they charge for the licenses.   They should lower the price and technical support should be better. Their support takes a long time to respond and they're not straightforward.

For how long have I used the solution?

I have been using IdentityIQ for around two years.

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability

Charles Abreu
Real User
Digital Technology Leader, Risk Operations at a energy/utilities company with 10,001+ employees
Aug 21 2018

What do you think of SailPoint IdentityIQ?

What is our primary use case?

We use it for Identity Lifecycle Management:  Access requests Provisioning Deprovisioning JCT process and reconciliation (aggregation).

How has it helped my organization?

It provides one solution for the entire process in a complex environment with different types of applications and connectors.

What is most valuable?

All Identity Access Management processes in the tool are valuable. 

What needs improvement?

The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is a stable tool, which we run in our complex environment.
Sunit Mathew
Consultant
User at a tech services company with 10,001+ employees
Jan 14 2018

What do you think of SailPoint IdentityIQ?

What is our primary use case?

SailPoint IIQ Features: Compliance controls Access request and automated provisioning Password management Data access governance Role lifecycle management Great product to manage the access control of users.

How has it helped my organization?

Provides good authorization and authentication system functionality. Keeps data safe.

What is most valuable?

Report generation Compliance manager dashboard reporting Policy violation Access certification, etc.

What needs improvement?

Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval.

For how long have I used the solution?

One to three years.

Which solutions did we use

Articles

User Assessments By Topic About SailPoint IdentityIQ

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372,906 professionals have used our research since 2012.

SailPoint IdentityIQ Questions

What is SailPoint IdentityIQ?

Identity and access management software that includes compliance and password management, analytics, and user provisioning.
Also known as
IdentityIQ
SailPoint IdentityIQ customers
Adobe, Aviva, Axa, Tokyo Electron
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