We performed a comparison between ForgeRock and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The customer success and support teams have been crucial."
"Omada offers a technical solution that addresses both our needs."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"I appreciate all the support we receive from Omada."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"We create and define the permissions and configurations for the users."
"Easy to customize and adaptable to any environment."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The access certification feature is valuable."
"Security and administration for any new/current access."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"The most powerful feature of the solution is its platform-based approach. Unlike other solutions, this tool offers a high level of customization. It is an open and flexible platform, allowing users to tailor it to their needs. This ability to customize and adapt the solution to individual requirements makes the solution stand out as a powerful product."
"One of the most valuable aspects of SailPoint is its open integration interface."
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"Has a great certification module with intuitive options."
"Provisioning in multiple environments."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"The user interface should have a more flexible design, where you can change it to your requirement."
"The Omada support response time has room for improvement."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"Omada Identity has a steep learning curve."
"The security permission inside Omada needs improvement. It's tricky to set up."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"The solution should be made more agile for customers to own or configure."
"The solution could improve by adding more advertising and marketing."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"They should improve the solution by include reporting."
"Automatic Deployment needs improvement. it could be made easier."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same."
"Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval."
"SailPoint IdentityIQ could be cheaper."
"The UI of the solution could be more customizable so we could change the workflows to suit our needs."
"It is not readily available and cannot be downloaded from the net."
"There's a lot of customization required to improve the user experience."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while SailPoint IdentityIQ is ranked 2nd in Identity Management (IM) with 61 reviews. ForgeRock is rated 8.0, while SailPoint IdentityIQ is rated 8.2. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". ForgeRock is most compared with PingID, Microsoft Entra ID, Auth0, Symantec Siteminder and Saviynt, whereas SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, Okta Workforce Identity and Oracle Identity Governance. See our ForgeRock vs. SailPoint IdentityIQ report.
See our list of best Identity Management (IM) vendors.
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