We compared SailPoint IdentityIQ and Saviynt based on our user's reviews in several parameters.
In summary, SailPoint IdentityIQ is praised for its user-friendly interface, automation, and customer service, while Saviynt stands out for its robust access governance capabilities and advanced identity and risk intelligence. SailPoint IdentityIQ offers reasonable pricing, while Saviynt is commended for its strong reporting and analytics capabilities. SailPoint IdentityIQ could benefit from improvements in its user interface, while users have expressed satisfaction with Saviynt's pricing and value for the cost.
Features: SailPoint IdentityIQ is praised for its comprehensive access management capabilities and customizable dashboards, while Saviynt stands out for its robust access governance capabilities and advanced identity and risk intelligence. Additionally, SailPoint offers seamless integration with other systems, while Saviynt boasts strong reporting and analytics capabilities.
Pricing and ROI: The setup cost for SailPoint IdentityIQ is considered manageable and not overly burdensome. Users have found the licensing process to be straightforward and transparent. On the other hand, users have expressed satisfaction with the pricing of Saviynt, finding it to offer good value for the cost. The setup cost for Saviynt is perceived as reasonable and the licensing process is described as straightforward., SailPoint IdentityIQ has been praised for operational efficiency, improved access management, and enhanced security, while Saviynt is commended for enhancing security, streamlining operations, and reducing costs.
Room for Improvement: SailPoint IdentityIQ could improve its user interface and customization options, as users find it overwhelming and difficult for new users. On the other hand, Saviynt has areas for enhancement in its performance, as noted by users.
Deployment and customer support: In user feedback, it was found that SailPoint IdentityIQ users reported varying timeframes for deployment and setup, with some taking three months for deployment and an additional week for setup. In contrast, Saviynt users also reported different timeframes, with some taking three months for deployment and others mentioning a week for both deployment and setup. However, some Saviynt users considered deployment and setup as the same period and not separate phases., SailPoint IdentityIQ has received positive feedback for its customer service, with users praising the responsiveness and expertise of the support staff. Saviynt's customer service is also highly praised for being helpful, efficient, and prompt.
The summary above is based on 35 interviews we conducted recently with SailPoint IdentityIQ and Saviynt users. To access the review's full transcripts, download our report.
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"User-friendly solution."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"The compliance features are the most valuable features."
"Certifications and user provisioning features are the most valuable."
"The solution is very good at the management of the identity lifecycle."
"User provisioning and the role management features are good."
"Access certification and provisioning are two of the solutions most valuable features."
"The solution is pretty stable and simple to use."
"It is simple and easy to implement."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid. It's a very well rounded, strong product."
"The product has a great attestation feature."
"Some of the self-service capabilities are quite powerful."
"The most valuable features of Saviynt are database utility and report generation. These two features have a major impact, particularly when you are trying to create a report because, in other systems, you need to use a third-party utility such as a BI tool or any other reporting tool to fetch the data and send out the report to a third party team. In Saviynt, it's a system within a system, so you don't have to use any third-party tool because you can directly do your query and write that code on Saviynt and then send that report to the team."
"Saviynt risk-based access requests and intelligent access controls have made a significant impact on our company."
"It gives very good and in-depth knowledge about a particular identity. Everything is through a single click. We get to know the workflows related to a particular identity with a single click."
"It is very easy to use. It addresses most of the trends in identity governance and risk management."
"The repository has many features where you can define primary and secondary owners."
"The reporting and importing have room for improvement."
"I would like to search on date fields, which is not possible now."
"The reporting on the warehouse data and the import process both have room for improvement."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"The user interface should have a more flexible design, where you can change it to your requirement."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"Omada's reporting functionality is limited and could benefit from greater customization."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"The UI of the solution could be more customizable so we could change the workflows to suit our needs."
"There's a lot of customization required to improve the user experience."
"The user interface is not very user-friendly."
"The solution, in general, is quite expensive."
"The report functionality and dashboard of the access manager could be improved."
"The UI is complex."
"The company needs to do more to establish standard practices within the product itself that are common in the industry."
"The customer support and implementation services need to be improved."
"The UI doesn’t enhance the user experience."
"Saviynt cannot customize based on customer needs."
"UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully."
"The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications."
"The main difficulty was the integration process itself. But we were able to kind of work through it and fix it. We tried integrating with our HR system and other IBM solutions, like Microsoft Identity Management."
"The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product."
SailPoint IdentityIQ is ranked 2nd in Identity Management (IM) with 61 reviews while Saviynt is ranked 4th in Identity Management (IM) with 20 reviews. SailPoint IdentityIQ is rated 8.2, while Saviynt is rated 7.4. The top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Saviynt writes "Offers a good alerting system and integrates with SIEM solutions but main difficulty was the integration process". SailPoint IdentityIQ is most compared with Microsoft Entra ID, One Identity Manager, ForgeRock, Okta Workforce Identity and Oracle Identity Governance, whereas Saviynt is most compared with Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity, Microsoft Identity Manager and SAP Identity Management. See our SailPoint IdentityIQ vs. Saviynt report.
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