Most Helpful Review
Find out what your peers are saying about Barracuda Email Security Gateway vs. Cisco Email Security (ESA) and other solutions. Updated: November 2019.
378,570 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It is an excellent, intelligent solution that provides maximum security from email attacks.
This solution has helped to significantly reduce the amount of junk email that we receive.
This appliance has helped in that we now eliminate the thousands of scams, spam, and malware emails that are destined for our users.
Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine.
With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release.
Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.
We're consolidating two to three arrays down to one which means that our data center footprint has decreased by like 90%. So we're saving 90% of our space, and it also is much better on power and everything else in our data center. And on top of that, the performance is much, much better than our older arrays.
The most valuable feature is the performance and compression. The most useful tool is CloudIQ.
Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number...
We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this.
The most valuable feature is the different content filters we are using, such as DKIM.
It has the IMS engine, Intelligent Multi-Scan engine, and it does a good job, right out-of-the-box, of blocking the vast majority of things that should be blocked.
There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system.
The technical support is not available globally 24/7 and this is the biggest problem with the product.
The reports are standard, and it would be nice to be able to customize them.
Two improvements that are needed include an enhancement in the proxy feature, as well as the ability to more fully automate patches and updates.
We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it.
There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth.
The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.
We've had a couple of little things come up, but for the most part, they've been pretty stable.
We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems.
The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working.
We would like to see more options for the customization of content filters.
It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance.
They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters.
One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances.
Pricing and Cost Advice
As far as advanced email security systems, this product is mid-range on the pricing scale.
Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures.
The price of this solution is very high, but it's working fine.
For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well.
It is not that costly. We pay for the solution through a contractor and pay an annual fee.
We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point.
There were no other costs in addition to the standard licensing fees.
The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly.
Licensing costs depend on how many users there are. It could range between $5 and $7 per month, per user.
Pricing depends on your environment and which model you want to buy.
In addition to the standard licensing, there is a cost for SMARTnet as well.
We do annual licensing for ESA and SMA together, and possibly SmartNet support. Packaged together, the cost is just under $38,000.
out of 44 in Messaging Security
Average Words per Review
out of 44 in Messaging Security
Average Words per Review
Compared 33% of the time.
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Also Known As
|Barracuda Spam and Virus Firewall||IronPort, Cisco Email Security|
With the Barracuda Email Security Gateway, protecting against inbound malware, spam, phishing, and Denial of Service attacks ensures that business productivity isn’t impacted by attacks through the email system. Powerful and customizable policies enable further enforcement of detailed requirements that govern inbound email messages.
Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.
Learn more about Barracuda Email Security Gateway
Learn more about Cisco Email Security (ESA)
|Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group||SUNY Old Westbury, CoxHealth, City of Fullerton, Indra|
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Software R&D Company13%
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