We compared Barracuda Email Security Gateway and Darktrace based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: In comparing the Barracuda Email Security Gateway to Darktrace, it is apparent that they have distinct differences. The initial setup for Barracuda is commonly regarded as simple and effortless, whereas Darktrace's setup experience varies. Barracuda is commended for its adaptable choices and spam filtering capabilities, while Darktrace is highly appreciated for its ability to detect threats and its powerful AI module. When it comes to pricing, Barracuda receives mixed feedback, whereas Darktrace is generally seen as costly. However, both products are positively reviewed for their customer service and support.
"With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release."
"It can effectively combat phishing attacks, block spam, provide confirmation, and ensure operational manageability with a strong focus on product stability."
"There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions."
"The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses."
"Barracuda is good at keeping the garbage from reaching your inbox."
"The solution helps us to block some blacklisted emails."
"Barracuda Email Security Gateway has a good feature of email spooling, which acts as a first line of security."
"Great at blocking spam."
"It is a stable solution."
"The product can scale."
"Darktrace is very useful for us because it has a large number of models for detecting threats."
"It is very stable and easy to use."
"Ability to see events and exactly what traffic or website the device had tried to connect to that raised the alert or issue."
"The most valuable features of Darktrace are the tracing of unusual external emails and monitoring the local network."
"The Antigena feature is most valuable. Once it learns your environment, Antigena can step in and block a denial of service attack, a ransomware attack, or just about anything that doesn't belong in the environment. It can detect any type of attack that hits the environment because it understands what normal looks like for the network. It is very useful for an autonomous response."
"Technical support is helpful and responsive."
"Barracuda Email Security Gateway should include ATP in the next release."
"The reporting can be improved."
"There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth."
"Two improvements that are needed include an enhancement in the proxy feature, as well as the ability to more fully automate patches and updates."
"The solution should add automatic alerts to the mobile."
"There is room for improvement in the management of multiple domains."
"Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"The module can improve so that every time it's more intelligent."
"Darktrace could improve its features, such as monitoring and detecting ransomware."
"I would like to see some additional enhancements."
"Its documentation is not up to the mark. At times, I have a lot of trouble finding a solution. Even when I posted questions on the community chats, it took a lot of time for me to get answers. That's something that can be improved. Darktrace can focus on creating a more interactive community. If there are more people from Darktrace to focus on community chats, it would be better."
"It should be easier to access the Darktrace portal and its documentation. Only the customer can access their portal and support. It could be cheaper."
"I believe their network monitoring device licensing module could use some improvement."
"It's a very complex platform."
"The pricing model is a little too high and could be more flexible."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Darktrace is ranked 13th in Email Security with 65 reviews. Barracuda Email Security Gateway is rated 8.0, while Darktrace is rated 8.2. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email, whereas Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics. See our Barracuda Email Security Gateway vs. Darktrace report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.