We performed a comparison between BigFix and Cybereason Endpoint Detection & Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The product's initial setup phase is very easy."
"Ability to get forensics details and also memory exfiltration."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The solution was relatively easy to deploy."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"It's good for reporting hardware and software."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"For me, the technical support is good."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"The initial setup process is straightforward."
"They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen."
"The solution is efficient."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Cannot be used on mobile devices with a secure connection."
"The solution is not stable."
"I haven't seen the use of AI in the solution."
"The SIEM could be improved."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"IBM has not focused on the Web Reports capabilities."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"Sometimes there is a lag time for our users."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"The console interface is not friendly, and requires training before using it in production."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"I feel that the product lacks reporting features and needs improvement."
"The network coverage becomes an issue most of the time."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"The product's reporting isn't great."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"It initially took some time to deploy."
"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
More Cybereason Endpoint Detection & Response Pricing and Cost Advice →
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Cybereason Endpoint Detection & Response is ranked 42nd in Endpoint Protection Platform (EPP) with 19 reviews. BigFix is rated 8.6, while Cybereason Endpoint Detection & Response is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Darktrace and SentinelOne Singularity Complete. See our BigFix vs. Cybereason Endpoint Detection & Response report.
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