We performed a comparison between BigFix and ManageEngine Patch Manager Plus based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The patch management and the BigFix Inventory have been the most valuable features."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"I’ve found patching to be the most valuable feature of the solution."
"The best feature of BigFix is its multi-platform support."
"What I like most is that it is a powerful solution."
"BigFix technical support is good."
"ManageEngine Patch Manager Plus covers almost all my end devices, and I can easily look over my device's hardware status."
"Scalability-wise, I rate the solution a ten out of ten."
"The initial setup was easy."
"You can create remote sessions for client systems."
"ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites."
"The ability to deploy patches seamlessly is the solution's most valuable aspect. It allows us to not only deploy patches but to monitor the deployment of those patches."
"The most valuable feature of this solution is centralized management."
"The most valuable features are patch management and mobile device management."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"I would like to see more integration with external data."
"The deployment has room for improvement and can be more streamlined."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"BigFix should improve its compatibility with other platforms, such as Linux."
"Its pricing should be improved. It is too costly."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"The only area for improvement in ManageEngine Patch Manager Plus, which I noticed, is the reporting."
"The tool's support needs improvement."
"The cloud version should have option to add all the endpoints using the agent. Not only for Windows, but also the Linux version. There are some versions which are not compatible with SaaS Manager. So some customers do not want to use the latest version of Linux latest version of CentOS. Actually, CentOS is not available. But some are using and patch manager is compatible for some versions only, not older older versions. So there are some pros and cons that are referred to patch management."
"They should add better features for managing hardware."
"The solution's initial setup is not straightforward, and we have to customize it with our relevant features."
"The solution should have a customer label where we can label those servers or include those servers for specific customers."
"ManageEngine Patch Manager Plus needs to improve speed."
"I find the user interface a little bit intimidating and not very appealing."
More ManageEngine Patch Manager Plus Pricing and Cost Advice →
BigFix is ranked 2nd in Patch Management with 91 reviews while ManageEngine Patch Manager Plus is ranked 7th in Patch Management with 12 reviews. BigFix is rated 8.6, while ManageEngine Patch Manager Plus is rated 8.4. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ManageEngine Patch Manager Plus writes "Good scalability and a responsive tech support team ". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Satellite, whereas ManageEngine Patch Manager Plus is most compared with Microsoft Windows Server Update Services, ManageEngine Endpoint Central, Microsoft Configuration Manager, GFI LanGuard and N-able N-central. See our BigFix vs. ManageEngine Patch Manager Plus report.
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