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Most Helpful Review
Find out what your peers are saying about BigFix vs. ManageEngine Patch Manager Plus and other solutions. Updated: July 2021.
522,281 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass.""The solution is unbelievably scalable.""What I like most is that it is a powerful solution.""This has very much improved our organization by saving time to deploy thousands of endpoints to our customers.""BigFix technical support is good.""It's easy to use, not complicated.""I like the inventory and life cycle management feature.""BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."

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"The most valuable feature of this solution is centralized management.""The most valuable features are patch management and mobile device management.""The ability to deploy patches seamlessly is the solution's most valuable aspect. It allows us to not only deploy patches but to monitor the deployment of those patches."

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Cons
"I would like to see SDK for Web UI included in the next release.""They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management.""They need better integration.""We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example.""The product lacks AI, ML, and IIT.""The remote software installation could be better.""The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things.""The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."

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"There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac.""I find the user interface a little bit intimidating and not very appealing.""The agent can be a bit more intelligent."

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Pricing and Cost Advice
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month.""The price is very fair.""The price is reasonable, but our customers find it expensive.""It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis.""The license is subscription-based."

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"Our licensing fees are on a yearly basis, and the charge for support is extra.""The price of this product is reasonable."

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Questions from the Community
Top Answer: It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools… more »
Top Answer: It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis.
Top Answer: The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are… more »
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Ranking
2nd
out of 23 in Patch Management
Views
27,025
Comparisons
16,073
Reviews
10
Average Words per Review
544
Rating
8.9
9th
out of 23 in Patch Management
Views
2,489
Comparisons
1,945
Reviews
3
Average Words per Review
567
Rating
7.7
Popular Comparisons
Also Known As
Tivoli Endpoint Manager
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Overview

HCL BigFix provides complete visibility and control into all endpoints through a single, collaborative endpoint management platform that enables IT/Security Operations to fully automate discovery, management and remediation of endpoints, whether they are on-prem or in the cloud, regardless of location or connectivity. BigFix bridges the gap between IT and Security Operations, drastically reducing remediation times and costs. With BigFix, enterprises can protect endpoints running Windows, UNIX, Linux, and macOS by achieving greater than 98% first-pass patch success rates and enabling continuous endpoint compliance. Unlike complex tools that cover a subset of endpoints and take days or weeks to remediate, BigFix can find and fix endpoints fast.

Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.

Offer
Learn more about BigFix
Learn more about ManageEngine Patch Manager Plus
Sample Customers
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
IKEA Honda UNICEF The University of Georgia Evander
Top Industries
REVIEWERS
University15%
Healthcare Company13%
Retailer13%
Financial Services Firm10%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider15%
Government9%
Financial Services Firm6%
VISITORS READING REVIEWS
Computer Software Company25%
Comms Service Provider25%
Manufacturing Company6%
Energy/Utilities Company4%
Company Size
REVIEWERS
Small Business24%
Midsize Enterprise12%
Large Enterprise64%
VISITORS READING REVIEWS
Small Business22%
Midsize Enterprise14%
Large Enterprise64%
No Data Available
Find out what your peers are saying about BigFix vs. ManageEngine Patch Manager Plus and other solutions. Updated: July 2021.
522,281 professionals have used our research since 2012.

BigFix is ranked 2nd in Patch Management with 10 reviews while ManageEngine Patch Manager Plus is ranked 9th in Patch Management with 3 reviews. BigFix is rated 8.8, while ManageEngine Patch Manager Plus is rated 7.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ManageEngine Patch Manager Plus writes "Robust, excellent patch deployment, and overall good stability". BigFix is most compared with SCCM, Ansible, Tanium, Red Hat Satellite and IBM Tivoli Asset Management for IT, whereas ManageEngine Patch Manager Plus is most compared with SCCM, ManageEngine Desktop Central, Ivanti Patch for Windows, GFI LanGuard and ConnectWise Automate. See our BigFix vs. ManageEngine Patch Manager Plus report.

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We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.