We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"The solution is unbelievably scalable."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"I like the inventory and life cycle management feature."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"It cuts down significantly on the administrative time it takes to patch systems in a large environment."
"Fixing is the most valuable. When you deal with a lot of hardware and software and you have a lot of packages, fixing is a bit difficult. You need to track and pull up all such things, but Satellite makes this task easy. We have branches in other locations, and I can manage other branches by using Satellite Capsule, which is a great feature."
"Satellite gives administrators the ability to target deployments and only send out the updates or provision updates to certain groups."
"Technical support has been good."
"Patch management is, for sure, most valuable. For license management and patch management, I would rate it a 10 out of 10."
"They need better integration."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"The product lacks AI, ML, and IIT."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"I would like to see SDK for Web UI included in the next release."
"Its pricing should be improved. It is too costly."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"The remote software installation could be better."
"It should basically include a complete slew of system management and monitoring tools such as Nagios. It should be a single pane of glass that gives us a complete solution. It is a good solution, but it is missing a few important things. We're using Capsule for DMVs on other secured zones. Capsule is a part of Satellite to be a proxy of sorts."
"It has not been significantly updated in a while."
"The product could have more diversity in what it is able to deploy and might do better if it was not dedicated to Red Hat products only."
"It wasn't easy in the beginning, and some effort was required to work it out. I already had the product documentation, but it was not well organized. It wasn't easy to follow. There were a lot of documents here and there."
"There needs to be some margin for improvement in terms of the way Satellite manages subscriptions. It is still very confusing when we have different contracts or different bundles of subscriptions, and we need to manage those within Satellite in a way that's very user-friendly."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"The price is reasonable, but our customers find it expensive."
"The price is very fair."
"The license is subscription-based."
"The licensing depends on the number of servers."
"Its price is good. They call it subscription, not license, and it is on a yearly basis. There is only one subscription, and that's it."
"The cost for a larger enterprise is probably almost always a boon."
HCL BigFix provides complete visibility and control into all endpoints through a single, collaborative endpoint management platform that enables IT/Security Operations to fully automate discovery, management and remediation of endpoints, whether they are on-prem or in the cloud, regardless of location or connectivity. BigFix bridges the gap between IT and Security Operations, drastically reducing remediation times and costs. With BigFix, enterprises can protect endpoints running Windows, UNIX, Linux, and macOS by achieving greater than 98% first-pass patch success rates and enabling continuous endpoint compliance. Unlike complex tools that cover a subset of endpoints and take days or weeks to remediate, BigFix can find and fix endpoints fast.
Red Hat Satellite is a system management solution that makes Red Hat infrastructure easier to deploy, scale, and manage across physical, virtual, and cloud environments. This management tool helps users provision, configure, and update systems to keep them running efficiently, securely, and in compliance with various standards. By automating most system maintenance tasks, Red Hat Satellite helps organizations increase efficiency, reduce operational costs, and enable IT to better respond to strategic business needs.
BigFix is ranked 3rd in Configuration Management with 11 reviews while Red Hat Satellite is ranked 8th in Configuration Management with 4 reviews. BigFix is rated 8.8, while Red Hat Satellite is rated 7.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Red Hat Satellite writes "A good product for managing patches and updates that could be more robust and up-to-date". BigFix is most compared with Microsoft Endpoint Configuration Manager, Red Hat Ansible Automation Platform, Tanium, Microsoft Windows Server Update Services and CrowdStrike Falcon, whereas Red Hat Satellite is most compared with Red Hat Ansible Automation Platform, HashiCorp Terraform, Microsoft Endpoint Configuration Manager, SUSE Manager and AWS Systems Manager. See our BigFix vs. Red Hat Satellite report.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.