Compare BigFix vs. Symantec Endpoint Protection (SEP)

BigFix is ranked 2nd in Endpoint Protection for Business with 39 reviews while Symantec Endpoint Protection (SEP) is ranked 1st in Endpoint Protection for Business with 38 reviews. BigFix is rated 8.4, while Symantec Endpoint Protection (SEP) is rated 8.0. The top reviewer of BigFix writes "Provides a single pane view into the entire environment". On the other hand, the top reviewer of Symantec Endpoint Protection (SEP) writes "You can deploy it to Windows, Mac, and Linux with one console to cover all three". BigFix is most compared with SCCM, Ansible and Tanium, whereas Symantec Endpoint Protection (SEP) is most compared with Microsoft Windows Defender, McAfee Complete Endpoint Protection and ESET Endpoint Security. See our BigFix vs. Symantec Endpoint Protection (SEP) report.
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Most Helpful Review
Find out what your peers are saying about BigFix vs. Symantec Endpoint Protection (SEP) and other solutions. Updated: September 2019.
365,257 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier.One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass.The most valuable feature is patch management, a must have, even for Linux and iOS.It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere.Servers are patched more consistently than they have been previously.Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization.We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously.BigFix has drastically reduced the maintenance window period to patch and reboot servers.

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This solution helps in that I can control quite a few computers from our central location, with ease.The solution is completely scalable.The solution is very stable.The features I find the most valuable are the protection, the encryption, and the DLP.I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well.The most valuable features of this solution are that it is really easy to use, and it is secure.The feature I find most useful is the console for reporting.With Symantec, I always know this tool will be reliable and with the latest protection.

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Cons
I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals.I would like to see SDK for Web UI included in the next release.I would like to see the Self Service section made more user-friendly.Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me.I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately.The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point.I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools.I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service.

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In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices.The Centralized Management could be improved.The reporting function needs to be more user friendly in general.The detection and response can always be improved.If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good.Reporting in this solution needs improvement.The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections.If Symantec wants to improve, they should have a single event for all their products.

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Pricing and Cost Advice
Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard.The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid.I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical.When purchasing, buying with other IBM tools provided us with a very good discount in pricing.

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We pay our licensing fees on a yearly basis, and everything is included in that price.The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee.The problem is Symantec is more expensive than other vendors.We receive a discounted price for this solution because we are a non-profit organization.Compared to other products and brands here in Mexico, the price is okay, somewhere in the middle. Our solution is unique in that it can adapt to a variety of pricing and licensing constraints considering we have the corporate, government, and academic mandates. ThePricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good.We pay on a yearly basis...Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license.

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Ranking
Views
26,006
Comparisons
14,739
Reviews
37
Average Words per Review
547
Avg. Rating
8.4
Views
42,424
Comparisons
36,222
Reviews
35
Average Words per Review
423
Avg. Rating
8.1
Top Comparisons
Compared 47% of the time.
Compared 12% of the time.
Compared 5% of the time.
Also Known As
Tivoli Endpoint ManagerSymantec EPP
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HCL
Symantec
Overview

IBM BigFix provides complete visibility and control into all endpoints through a single, unified platform. Enterprises can now bridge the bridge the gap between threat detection and response, drastically reducing remediation times and costs by consolidating best-in-class EDR, enterprise asset discovery, endpoint interrogation, rich threat intelligence, multi-platform patch management (90+ OS) and software distribution. Security and operations teams can see, understand and act on all endpoint threats while proactively reducing the attack surface. • SEE: Discover and audit every endpoint, on or off the corporate network—and rapidly detect evasive attacks using behavioral analytics that understand how attackers compromise your endpoints. • UNDERSTAND: Guided investigation enables security analysts to understand the full context and scope of an attack based on real-time endpoint information, not just historical data. • ACT: Respond with purpose. BigFix provides the capability to deliver targeted remediation—not only on patient zero but enterprise-wide—in minutes or hours.

Symantec Endpoint Protection is a powerful endpoint antivirus software solution, which provides multiple layers of protection against all types of known and unknown threats. Powered by SONAR and Symantec Insight, Symantec Endpoint Protection combines all the security tools that you could require into one proactive solution.

It integrates antivirus, firewall, antispyware, intrusion prevention, application control and device control, and allows you to manage all of these tools centrally from one agent. Upgrades happen automatically, and the software offers seamless migration from previous versions.

This solution maximizes the security and performance of physical and virtual systems, and is compatible with multiple operating systems, such as Windows, Mac and Linux. Symantec Endpoint Protection is recommended for environments with more than 250 users.

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Learn more about BigFix
Learn more about Symantec Endpoint Protection (SEP)
Sample Customers
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Top Industries
REVIEWERS
University20%
Retailer17%
Healthcare Company17%
Manufacturing Company7%
VISITORS READING REVIEWS
Software R&D Company27%
Financial Services Firm9%
Manufacturing Company8%
Retailer7%
REVIEWERS
Pharma/Biotech Company14%
University14%
Retailer9%
Financial Services Firm9%
VISITORS READING REVIEWS
Software R&D Company14%
Financial Services Firm13%
Comms Service Provider11%
Manufacturing Company9%
Company Size
REVIEWERS
Small Business15%
Midsize Enterprise12%
Large Enterprise73%
VISITORS READING REVIEWS
Small Business2%
Midsize Enterprise15%
Large Enterprise83%
REVIEWERS
Small Business47%
Midsize Enterprise19%
Large Enterprise33%
VISITORS READING REVIEWS
Small Business39%
Midsize Enterprise17%
Large Enterprise44%
Find out what your peers are saying about BigFix vs. Symantec Endpoint Protection (SEP) and other solutions. Updated: September 2019.
365,257 professionals have used our research since 2012.
We monitor all Endpoint Protection for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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