We performed a comparison between Bitrix24 and Microsoft Teams based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"The technical support was intuitive and had good documentation."
"Offers, a free version."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"I am impressed with the solution's ability to customize workflows."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"Collaboration and CRM are the most valuable features of Bitrix24."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"It provides a collaborative space for efficient work processes."
"I find the ability to maintain group and conference information for project-related work useful."
"The solution has features like good voice clarity, good video quality, and recording."
"The most valuable feature is the ability to have remote meetings with customers and colleagues."
"The planner and the breakout rooms are good and helpful features in Microsoft Teams."
"Everything is valuable, such as the chats, the calls, and the file sharing."
"The transcription feature is great."
"The initial setup process is straightforward for technical executives."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"It would be great if colleagues could get alerts via email when they are assigned something."
"I would like to see improvements with Bitrix24's marketing automation."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"Bitrix24’s interface needs to be improved."
"Microsoft Teams could work faster if set up on other devices like cell phones."
"It's a bit slow, especially if you are downloading photos."
"Its screen-sharing feature could be better compared to a few competitors."
"The Teams functions can be improved and some other package should be introduced."
"Teams doesn't always sync to show as Do Not Disturb during Outlook meetings."
"The solution should improve internal and external data expansion. I am not able to send records to an external member who has been added to the call. I am only able to send the file to the internal member. These features should be enabled in that Teams so that during the call, we can share the document file and discuss at the same time."
"The security needs improvement, as well as the ability to back up private chats."
"They should include AI features in the solution."
Bitrix24 is ranked 6th in Enterprise Social Software with 18 reviews while Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews. Bitrix24 is rated 7.4, while Microsoft Teams is rated 8.2. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and ELMA 365, whereas Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and HCL Connections. See our Bitrix24 vs. Microsoft Teams report.
See our list of best Enterprise Social Software vendors.
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