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Microsoft Teams Pros and Cons

Microsoft Teams Pros

Senior Principal Consultant at NCS Partners
This solution is great for ad hoc video conferencing. It's so easy to start a meeting.
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Proposal Manager at Data Unit NV
The integration of online jobs and documents is one of the most valuable aspects of the solution. The ability to integrate tasks and to assign tasks to certain people is great.
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Associate Director of Technology at Microland Limited
Microsoft Teams has helped us improve collaboration through the use of chats, as well as conferencing, voice calls, knowledge management, and maintaining a repository.
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Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
542,029 professionals have used our research since 2012.
AA
Delivery Practice Director at a computer software company with 201-500 employees
Message and chat retention is a valuable feature.
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Sr. Product Manager - AccuRev at Micro Focus
It is easy to share and collaborate, including built-in, edit-in-place, autosave features, without having to download, edit, save, or upload.
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PM
Associate Vice President - Office of Strategic ManagementVice President - Office of Strategic Management at a financial services firm with 501-1,000 employees
Organizing a meeting is very simple to do.
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Business Analyst at a financial services firm with 1-10 employees
The most valuable feature for us was instant messaging.
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SJ
IT Manager at a transportation company with 501-1,000 employees
We like that you can get a lot of users on one call without the call actually failing or losing quality. Hosts can connect, if I recall correctly, up to 90,000 people. If you need a massive company-wide meeting, you can do it.
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OD
Responsible for recruitment at a tech services company with 51-200 employees
The most valuable features are the messaging and the video calling, especially where you can add a background.
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VB
Senior Project Manager - IT Services at a tech services company with 10,001+ employees
Multiple channels and tools for recording.
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Microsoft Teams Cons

Senior Principal Consultant at NCS Partners
The solution should standardize the options across platforms. What I mean by that is, sometimes, on the mobile, there are not the same options and set up features and functions as are available on the web or on the desktop app. Everything should have the exact same functionality, otherwise, it's difficult if some people are on mobile and others are on desktop.
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Proposal Manager at Data Unit NV
I don't like the online version of Word and Excel. It skews the layout. It is no longer representative of the layout that you actually have in a document. You always have to open it in the desktop application to get an accurate representation of how the document will look.
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Associate Director of Technology at Microland Limited
Microsoft Teams is quite demanding on bandwidth, which has been a problem during the COVID situation because we don't get enterprise-class bandwidth at home.
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Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
542,029 professionals have used our research since 2012.
AA
Delivery Practice Director at a computer software company with 201-500 employees
Technical support could be improved.
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Sr. Product Manager - AccuRev at Micro Focus
If I could completely eliminate Outlook and only use Teams, that would help me immensely. Productivity would increase drastically and many of our team members would be more efficient in our day-to-day, as we would be living primarily in a single tool.
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PM
Associate Vice President - Office of Strategic ManagementVice President - Office of Strategic Management at a financial services firm with 501-1,000 employees
It's not as easy to augment your meetings as it is with competitors. For example, in Zoom, if I want to add attendees, I just grab the meeting link and post it to them. With Teams, how to do this is not as clear.
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Business Analyst at a financial services firm with 1-10 employees
I didn't know that Teams is part of Office 365, so I think that it should be better advertised with its features and capabilities.
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SJ
IT Manager at a transportation company with 501-1,000 employees
The UI can be further improved upon. When I used to use Skype, Skype was a small window that opened on your desktop. With Teams, when you use it, it occupies your full screen just like if you were in Word or Excel. Skype worked more like an app, which I preferred. I liked being able to use it in a minimized screen. If Teams could emulate that a bit, it would be a better user experience.
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OD
Responsible for recruitment at a tech services company with 51-200 employees
It's a bit slow, especially if you are downloading photos.
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VB
Senior Project Manager - IT Services at a tech services company with 10,001+ employees
Screen sharing sometimes causes the solution to crash.
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Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
542,029 professionals have used our research since 2012.