We performed a comparison between BlackBerry Enterprise Mobility Suite and Microsoft Intune based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM).
"We can access emails within the active sync."
"Every version upgrade has been straightforward."
"It keeps things secure, it can remotely wipe the container and it's fairly easy to use."
"Cylance, their newest antivirus product, is the most valuable feature for us so far."
"It gives us the ability to have a container and the most secure possible application."
"The most important features would be instant messaging and the security that we get from the containerization."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"The most important feature is Blackberry Work, for sure, because that is where you have email."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"Autopilot is the most valuable feature of Microsoft Intune."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"Fortunately, now everything is streamlined into a single, unified platform."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"The stability is good."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"I would like more support for Google Chromebook operating system, so I could manage it."
"The newest features sometimes pop in very slowly."
"It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal."
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."
"Second level support needs to have strong knowledge of the product."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"The Mac integration has room for improvement."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 164 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while Microsoft Intune is rated 8.0. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and Ivanti Neurons for MDM, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Entra ID.
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