We performed a comparison between BMC FootPrints Service Core and IBM Tivoli Service Request Manager [EOL] based on real PeerSpot user reviews.
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BMC FootPrints Service Core is ranked 25th in Help Desk Software with 10 reviews while IBM Tivoli Service Request Manager [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software. BMC FootPrints Service Core is rated 8.2, while IBM Tivoli Service Request Manager [EOL] is rated 0.0. The top reviewer of BMC FootPrints Service Core writes "Scalability is customizable but it is somewhat limited in terms of how granular it can be". On the other hand, BMC FootPrints Service Core is most compared with ServiceNow, whereas IBM Tivoli Service Request Manager [EOL] is most compared with .
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