Compare BMC Helix ITSM vs. Teamwork Desk

BMC Helix ITSM is ranked 8th in Help Desk Software with 3 reviews while Teamwork Desk is ranked 34th in Help Desk Software. BMC Helix ITSM is rated 9.4, while Teamwork Desk is rated 0. The top reviewer of BMC Helix ITSM writes "Good knowledge management features in this highly scalable product". On the other hand, BMC Helix ITSM is most compared with ServiceNow, BMC Remedyforce, JIRA Service Desk, ManageEngine ServiceDesk Plus and Cherwell Service Management, whereas Teamwork Desk is most compared with .
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BMC Helix ITSM Logo
13,938 views|8,558 comparisons
Teamwork Desk Logo
118 views|101 comparisons
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Quotes From Members

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Pricing and Cost Advice
If you are looking for some kind of professional services form the OEM then you would have to purchase that.

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430,223 professionals have used our research since 2012.
Ranking
8th
out of 55 in Help Desk Software
Views
13,938
Comparisons
8,558
Reviews
3
Average Words per Review
520
Avg. Rating
9.3
34th
out of 55 in Help Desk Software
Views
118
Comparisons
101
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 71% of the time.
Compared 5% of the time.
Compared 5% of the time.
Also Known As
Remedy ITSM, Remedy, Helix Remedy
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BMC
Teamwork
Overview
BMC Remedy is an innovative service management platform built natively for mobile with an intuitive, beautiful, people-centric user experience that makes your whole organization more productive. Simple to use and powerful enough to manage the most advanced digital enterprises, Remedy can be delivered from the BMC cloud or your own data center.

Teamwork Desk has all the features your team needs to provide world-class customer support with a personal touch.

Desk is function-rich software that gives you every advantage in managing your inbound communication and each ticket, from the moment it arrives to the time it’s solved, all while being invisible to customers. Desk is an all-round support hub for inbound communication and help doc creation, allowing you to be helpful 24/7. Measure what matters —customer happiness, team productivity and traffic channels. Seamless integration with Teamwork Projects and the tools you already know and love.

Try Teamwork Desk for free for 30 days—no credit card details required.

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Sample Customers
Brookfield, HealthSouth Corporation, Lockheed Martin Aeronautics, Mercator, SAP, Stanford UniversityChupi
Top Industries
REVIEWERS
Financial Services Firm24%
Comms Service Provider12%
Government12%
Manufacturing Company12%
VISITORS READING REVIEWS
Computer Software Company46%
Government8%
Comms Service Provider7%
Media Company6%
No Data Available
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: July 2020.
430,223 professionals have used our research since 2012.

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