We performed a comparison between BMC TrueSight Server Automation and OpenText Cloud Service Automation based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."The most valuable feature of Intune is the central dashboard for compliance and policy management."
"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."
"The most valuable includes managing everything from a single console."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"We have a BYOD policy, and this solution helps us manage our devices."
"Autopilot is the most valuable feature of Microsoft Intune."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"The best feature of the solution is patch automation."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"Can standardize patching and deployments across affiliates."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"It gives us more speed to deliver services and applications, and we rely on security."
"Scalability is good."
"The most important feature is the schedulings."
"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"There can be delays in the deployment of new policies."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"We faced issues with macOS support. The product should have better inventory and asset management."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"The architecture is big, so the initial setup is not a straightforward task."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"I would like fewer restrictions as a software tester."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while OpenText Cloud Service Automation is ranked 27th in Cloud Management with 6 reviews. BMC TrueSight Server Automation is rated 8.2, while OpenText Cloud Service Automation is rated 9.0. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of OpenText Cloud Service Automation writes "Comes with life cycle management features but needs improvement in installation ". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas OpenText Cloud Service Automation is most compared with Red Hat Ansible Automation Platform.
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