BMC TrueSight Server Automation vs OpenText Cloud Service Automation comparison

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7,149 views|4,752 comparisons
91% willing to recommend
BMC Logo
2,198 views|1,530 comparisons
90% willing to recommend
OpenText Logo
272 views|199 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC TrueSight Server Automation and OpenText Cloud Service Automation based on real PeerSpot user reviews.

Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management.
To learn more, read our detailed Configuration Management Report (Updated: April 2024).
770,141 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Intune is the central dashboard for compliance and policy management.""The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center.""The most valuable includes managing everything from a single console.""It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources.""The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience.""We have a BYOD policy, and this solution helps us manage our devices.""Autopilot is the most valuable feature of Microsoft Intune.""The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."

More Microsoft Intune Pros →

"The best feature of the solution is patch automation.""BladeLogic lets users view the filesystem with minimal authorization to the server.""Can standardize patching and deployments across affiliates.""The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.""The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do.""It gives us more speed to deliver services and applications, and we rely on security.""Scalability is good.""The most important feature is the schedulings."

More BMC TrueSight Server Automation Pros →

"The tool's most valuable feature is life cycle management.""The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."

More OpenText Cloud Service Automation Pros →

Cons
"There can be delays in the deployment of new policies.""I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now.""When Microsoft Intune is used with different android devices it does not always work as it is supposed to.""We faced issues with macOS support. The product should have better inventory and asset management.""One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy.""I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows.""A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications.""An area for improvement is the absence of seamless integration, particularly with external dashboards."

More Microsoft Intune Cons →

"The architecture is big, so the initial setup is not a straightforward task.""There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that.""We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching.""Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so.""Scaling the environment during setup at larger organizations with 10,000 employees gets complicated.""TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format.""Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool.""A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."

More BMC TrueSight Server Automation Cons →

"I would like fewer restrictions as a software tester.""OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."

More OpenText Cloud Service Automation Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
  • "We're looking at less than $100,000 USD for this solution."
  • "The solution is quite expensive compared to other vendors."
  • "The product's pricing depends on the number of servers."
  • "The product is expensive."
  • More BMC TrueSight Server Automation Pricing and Cost Advice →

  • "OpenText Cloud Service Automation's pricing is average."
  • More OpenText Cloud Service Automation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
    Top Answer:The product is expensive. However, they provide all the essential services, including quick support solutions.
    Top Answer:BMC TrueSight Server Automation's scripting needs improvement.
    Top Answer:The tool's most valuable feature is life cycle management.
    Top Answer:OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of… more »
    Top Answer:My organization uses the enterprise server solution, Micro Focus, on Azure. We are working on a project to migrate a… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
    Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers. 

    ·         Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan

    ·         Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation

    ·         Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning

    ·         Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool

    ·         Reporting: Assess change impact or complete an audit using multiple dashboard views

    ·         Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches

    OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

    Sample Customers
    Mitchells and Buzzers, Callaway
    State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
    China Merchants Bank, Osiatis
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm17%
    Government17%
    Insurance Company8%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company11%
    Government8%
    Wholesaler/Distributor7%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Manufacturing Company15%
    Computer Software Company12%
    Comms Service Provider8%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business5%
    Midsize Enterprise21%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise6%
    Large Enterprise70%
    REVIEWERS
    Small Business14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    Buyer's Guide
    Configuration Management
    April 2024
    Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management. Updated: April 2024.
    770,141 professionals have used our research since 2012.

    BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while OpenText Cloud Service Automation is ranked 27th in Cloud Management with 6 reviews. BMC TrueSight Server Automation is rated 8.2, while OpenText Cloud Service Automation is rated 9.0. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of OpenText Cloud Service Automation writes "Comes with life cycle management features but needs improvement in installation ". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas OpenText Cloud Service Automation is most compared with Red Hat Ansible Automation Platform.

    We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.