BMC TrueSight Server Automation Pros and Cons

BMC TrueSight Server Automation Pros

Jeremy Bragg
Infrastructure Tools Architect at a pharma/biotech company with 10,001+ employees
Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management.
Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly.
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Technica2f69
Technical Architect at a comms service provider with 10,001+ employees
The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc.
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Security9512
Security Architect at a outsourcing company with 10,001+ employees
The most important feature is the schedulings.
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Advisor879d
Advisor at a government with 1,001-5,000 employees
It gives us more speed to deliver services and applications, and we rely on security.
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reviewer792042
User at a government with 10,001+ employees
The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do.
BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues.
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Lavanya Bobba
Infrastructure Operations Manager at Cognizant
Technical support is good.
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Orwin Lopes
Senior Consultant at a tech services company with 5,001-10,000 employees
BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments.
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Chetan Gupta
Sr Sys Admin & Support at a financial services firm with 10,001+ employees
It makes deployment easier and allows us to put restrictions on the server using role-based authorization.
BladeLogic lets users view the filesystem with minimal authorization to the server.
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BMC TrueSight Server Automation Cons

Jeremy Bragg
Infrastructure Tools Architect at a pharma/biotech company with 10,001+ employees
I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there.
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Technica2f69
Technical Architect at a comms service provider with 10,001+ employees
The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business.
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Security9512
Security Architect at a outsourcing company with 10,001+ employees
We would like to see this solution handle more multitasking.
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Find out what your peers are saying about BMC, Red Hat, Puppet and others in Configuration Management. Updated: September 2019.
371,355 professionals have used our research since 2012.
Advisor879d
Advisor at a government with 1,001-5,000 employees
I would like to see more container integration in the next release of this solution.
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reviewer792042
User at a government with 10,001+ employees
A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation.
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Lavanya Bobba
Infrastructure Operations Manager at Cognizant
Needs more use cases into compliance management and the remediation process.
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Orwin Lopes
Senior Consultant at a tech services company with 5,001-10,000 employees
The setup of this suite is very complicated. It needs to be simplified.
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Chetan Gupta
Sr Sys Admin & Support at a financial services firm with 10,001+ employees
Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool.
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Find out what your peers are saying about BMC, Red Hat, Puppet and others in Configuration Management. Updated: September 2019.
371,355 professionals have used our research since 2012.
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