We compared Bonita and Camunda based on our user's reviews in several parameters.
User reviews indicate that Bonita is highly praised for its user-friendly interface, customization options, seamless integration, and process automation. On the other hand, Camunda stands out for its exceptional workflow management, task allocation, and tracking abilities. While Bonita focuses on user satisfaction and cost-effective pricing, Camunda excels in customer service and flexible licensing options. Areas for improvement in Bonita include the user interface and integration capabilities, while Camunda could benefit from more intuitive interfaces and better documentation.
Features: The valuable features of Bonita include a user-friendly interface, powerful workflow management capabilities, comprehensive customization options, seamless integration with existing systems, and efficient process automation. On the other hand, Camunda is praised for its exceptional workflow management capabilities, task allocation and tracking efficiency, seamless integration with other systems, user-friendly graphical interface, flexible customization options, and reliable performance.
Pricing and ROI: The setup cost for Bonita is reported to be straightforward and hassle-free, ensuring an easy implementation process. Users appreciate that the licensing aspect of Bonita offers flexibility with different options. For Camunda, users find the setup cost not overly complicated or time-consuming, with licensing praised for being flexible and accommodating., Users have reported positive ROI from both Bonita and Camunda. Bonita focuses on optimizing processes and improving efficiency, while Camunda excels in streamlining business processes and improving workflow management, leading to increased productivity and cost-effectiveness.
Room for Improvement: Bonita has room for improvement in terms of user interface, functionality, ease of use, and integration capabilities. On the other hand, Camunda could enhance its user interface, documentation, and integration capabilities to provide a more intuitive and user-friendly experience.
Deployment and customer support: The reviews for Bonita focus on highlighting the importance of considering both deployment and setup timeframes, and the experiences of users in implementing the tech solution. On the other hand, the reviews for Camunda mention varying durations for deployment and setup, emphasizing the need to evaluate the context in which the terms are used., Bonita's customer service stands out due to the helpful and responsive assistance provided by their team. Users appreciate the advice and guidance received, which exceeded their expectations. On the other hand, Camunda's customer service receives positive acclaim for its prompt response times and helpful assistance. Users express satisfaction with the reliability, effectiveness, expertise, and professionalism exhibited throughout their interactions.
The summary above is based on 28 interviews we conducted recently with Bonita and Camunda users. To access the review's full transcripts, download our report.
"Process automation with Bonita BPM is really easy."
"This product is very easy-to-use and user-friendly."
"I find process management and user interface designing the most valuable features."
"Compared to other products on the market, Bonita presents a pretty acceptable level of robustness."
"The user interface is better than all of the open-source BPMs that I have tried."
"One of the most valuable features is you can create without coding, it is a low code platform."
"The user interface is easy to use."
"We use the tool to validate and give access to the users. It is for access management."
"We like the idea of working with Cawemo because it enables us to keep on working, remotely or not. It allows us to collaborate between areas. It's easy to model and easy to use"
"I can use any other tools to create services and the UI, and then use them together with the Camunda BPMN engine."
"I think that the positives of Camunda Platform are that our customers can start with the free version. I think it is the most important."
"It has an open BPM"
"The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now."
"The flexibility characteristic in a BPMS, through BPMN and DMN, is undoubtedly the most interesting feature for our business."
"Overall, the solution has been very solid."
"I've found the active community most valuable but it also provides you with a lot of other features."
"I have run into a lot of problems because there is not enough documentation."
"Automation in vacation of a human resources replacement would be a good improvement in the product."
"Installation could be made easier."
"I should be able to park the tasks that are within a process in a kind of container, and dynamically, a super admin should be able to connect these processes. This kind of feature might be helpful."
"It is missing some important features that other products have."
"The interface is advanced and quite good, but it could improve."
"Bonita must add a rule engine. We are a 360-degree partner of Bonita. We can integrate with any kind of rule engine. We have a dashboard related to engine performance, but getting a configurable dashboard for the Buildium or transactional data will add value."
"The main issue with Bonita is that the workspace crashes sometimes."
"Community support is basically what I'm looking for. Other than that, it is okay for now."
"The documentation could use improvement."
"Without a proper frontend, the business cannot effectively use the platform."
"When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly."
"Like all BPM tools, they're very bad with proprietary UIs. In general, anyone who uses BPM tools should not expect to use their proprietary UI."
"The business model could be easier to understand."
"Camunda Platform's customer support could be improved because their response is quite slow."
"When addressing a complex and extensive process, the domain it belongs to, be it banking, healthcare, or HR, requires widespread access."
Bonita is ranked 11th in Business Process Design with 6 reviews while Camunda is ranked 2nd in Business Process Design with 23 reviews. Bonita is rated 8.2, while Camunda is rated 8.2. The top reviewer of Bonita writes "User-friendly and comprehensive business process excellence with robust reliability". On the other hand, the top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". Bonita is most compared with Bizagi, IBM BPM, Apache Airflow, ProcessMaker and Pega BPM, whereas Camunda is most compared with Apache Airflow, Pega BPM, Bizagi, IBM BPM and AWS Step Functions. See our Bonita vs. Camunda report.
See our list of best Business Process Design vendors, best Business Process Management (BPM) vendors, and best Process Automation vendors.
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One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You can build workflows very quickly and the integrations are very good. They offer a community version, which can be used for free.
However, the community edition of Bonita has very limited module functionality. If there was more functionality available from the enterprise edition, this would make Bonita an easier solution to learn. We have experienced some problems due to lack of documentation; more would be better, as would sample source code.
Camunda allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very quickly. This solution is very stable with a free open-source version that is very good. The automation of this solution is great.
Camunda can be challenging in terms of initial setup. It seems to take a long time for completed workflows to be implemented on the Camunda Platform. The learning curve for this solution can be pretty steep. A mobile app would be a welcome enhancement to this solution. Process interfaces between diagrams could be improved and better template options would be welcomed.
Conclusion
After researching both these solutions closely, we chose the Camunda Platform. We feel Camunda is very stable, excellent at tracking bugs, and has a powerful BPMN engine. Camunda Platform is very developer-friendly and has helped us optimize our business process and achieve our productivity and profitability goals. We found Camunda Platform to be very portable. The cross-language capabilities support multiple frameworks and the number of client implementations make Camunda Platform very pluggable and a very good choice for us.